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Image of Bourbon Orleans Hotel
Image of Bourbon Orleans Hotel
Image of Bourbon Orleans Hotel
Image of Bourbon Orleans Hotel
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1/5

Image of Bourbon Orleans Hotel
Image of Bourbon Orleans HotelImage of Bourbon Orleans HotelImage of Bourbon Orleans HotelImage of Bourbon Orleans Hotel

Safety index

66 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Historic

Shopping

City

Bourbon Orleans Hotel

Rating icon

8.9

Good (13,201 ratings)

New Orleans, United States - 

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Location icon

Nearby Bourbon Street

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280 m Jackson Square

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350 m Café du Monde

Hotel Overview

The Bourbon Orleans Hotel, nestled in the heart of New Orleans, is a hotel with a rich history and a vibrant atmosphere. This hotel, highly regarded by many visitors, offers a unique blend of traditional charm and modern amenities, making it a popular choice for travelers seeking an authentic New Orleans experience. Based on user reviews, here's a look at the hotel's highlights and areas for improvement.

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Hotel highlights

Property

Service

Location

  1. Perfect Location: Its prime location in the French Quarter makes it easy for guests to explore iconic attractions and enjoy the local culture.
  2. Historic Ambiance: The hotel's rich history and elegant architecture contribute to a unique and charming atmosphere.
  3. Attentive Staff: Many reviews praise the friendly and helpful hotel staff, enhancing the overall guest experience.
  4. Comfortable Rooms: Guests have commented on the comfort and cleanliness of the rooms, highlighting modern amenities and a cozy feel.
  5. Vibrant Atmosphere: The live entertainment and proximity to local festivities are often mentioned as highlights, contributing to an unforgettable stay.
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Area for improvement

Accessibility

Kitchen

Entertainment

  1. Noisy Environment: Due to its location near nightlife, some guests have found the noise level at night to be disruptive.
  2. Parking Challenges: Limited parking availability and high parking fees have been noted as inconveniences for those traveling by car.
  3. Intermittent Wi-Fi: Some guests have reported issues with the Wi-Fi connectivity, affecting their ability to stay connected.
  4. Room Size Variation: A few guests have commented on the inconsistency in room sizes, with some finding their rooms smaller than expected.
  5. Pricey Amenities: The cost of on-site amenities and services has been perceived as high by some visitors, affecting their overall satisfaction.

Amenities

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

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Related hotel videos

Score icon8.9

RateScore

Total 13,201 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.3

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8.4

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4.4/5

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4.5/5

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agoda

173 Reviews

8.7 / 10

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booking

822 Reviews

8.3 / 10

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expedia

1,008 Reviews

8.4 / 10

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google

2,261 Reviews

4.4 / 5

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tripadvisor

8,937 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,261+ People Are Talking

Property

Service

Location

Cleanliness

Bar

Sleep

Atmosphere

Food

Fitness

Amenities

Nightlife

Bathroom

Pool

Parking

Breakfast

Accessibility

Couples

Restaurant

Safety

Kitchen

Business

Family

Entertainment

Air Conditioning

Transit

Wi-Fi

Pets

Property was mentioned 782 times

11% Negative83% Positive

Reviews based on Property

User image
Daniel Ardito6 months ago
3/5Google icon

This property has been a favorite for so long, but not anymore and I regret not paying through the secured booking through Expedia instead of the hotel. The property is BEAUTIFUL and I have loved staying here in every way except for the service so be aware, ask questions, get names and get RECEIPTS ON THE SPOT The trip was paid IN FULL 2 weeks prior, I have all documents and staff names for transactions. Damage fee/card hold: is $75/night/2 = $150 Hold on card: $239.66 Refunded amount: $93 A friend checked in under my reservation and I was unaware they to put a card and hold for $239.66 Refunded amount: $150 I was charged “unpaid tax” and “2 nights valet” I live here, I Ubered and stayed there for luxury, convenience, and safety. No car was parked. I have called billing, front desk, management 3 times over the course of a week and can NOT get anyone to call me back to figure out what went wrong and get a refund. So, an absurd total amount of money $479 when the max should have been $300 was put on hold and then taken for false reasons AND I have charges that are inaccurate. This is not worth it and I cant get any help aside from disputing the charges and reporting it.

User image
Jeanne H.7 months ago
3/5Google icon

Pros were that the hotel is in a great location, walk to alot of areas of interest, restaurants, shops etc. The room was very clean, shower pressure great and always had hot water. The bed was comfy but getting old as there were deep grooves from other people sleeping. I did love the full sized closet. The very first front desk woman we encountered was very nice and let us in the room early. We definitely had some weird stuff happen, like lights flickering, the bathroom fan would not turn on while we were in there even though it should've since its motion activated and as soon as we would leave, it would come on every time, lots of knocking and a scrapy sound every night about 3:30am. The cons: With the exception of 2 staff, the rest were very short with us, did not offer to help and one morning time bellman was upset that I asked him to call my daughter and I a cab and stated " don't you have an Uber app or something?". So you know what I did? Got the Uber app so I wouldn't have to bother then anymore!!! I also sprained my ankle bad in a fall ,no one would help, not with getting me ice or when I asked staff where I should go i.e. a hospital or urgent care no one knew where to go and the response from one of them I won't even mention here because it was that bad. There was a very nice and helpful front door staff, male, tall , working last Sunday evening that was the best, helped me into the uber so I could get to an ER or something.I never got his name but he was the best representative there. I told him I'd get him a well deserved tip when I got back but didn't see him again. I hope you see this, your kindness was appreciated. The other con is that the walls are very thin, its an old building, and we could hear everyone in the hallway, our neighbors arguing and slamming thier door which shook all the walls. Maybe a good investment would be acoustic tiles, they come in all sorts of artsy patterns now! It's a shame the hotel is so beautiful but I'm not sure I'd stay there again. Kinda bummed about that.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

May, 2023Now

General Info

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Total number of rooms 220

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Number of floors 6

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Year Built 1815

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

110

Upload

12

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Bourbon Street

Nearby

Jackson Square

280 m

Café du Monde

350 m

Canal Street

700 m

Caesars New Orleans Casino

1.05 km

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Getting around

Dumaine St Station

420 m

New Orleans Union Passenger Terminal

5 km

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Airports Nearby

Louis Armstrong New Orleans Intl. Airport (MSY)

10.5 km

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Restaurants

Tropical Isle Original

210 m

Bourbon Pub

140 m

Oz New Orleans

140 m

Bourbon Heat

Nearby

Tropical Isle

Nearby

Street View

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Daytime safety

54 out of 100

Risky

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Nighttime safety

25 out of 100

Unsafe

New Orleans safety index

Safety

Crime

66

Overall Safety Index

Safe

An average rating of the six safety categories

66 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

41

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

65

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

9

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

67

Overall Crime index

High

An average rating of the crime categories

67 out of 100

Property crime severity

High

73

Crime category icon

Mugging or robbery  65/100

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Car theft  60/100

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Car break-ins  68/100

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Home break-ins  60/100

Violent crime severity

High

73

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  44/100

Other crime severity

High

80

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Insult or harassment in public  59/100

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Corruption or bribery  71/100

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Drug problem  73/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.7

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Coffee

$3.7 - $6.4

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Beer 0.5L

$1.3 - $1.6

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Meal, inexpensive restaurant

$10.1 - $36.6

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Public transport, one-way ticket

$1.1 - $2.3

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Taxi 1km (normal tariff)

$1

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Meal for 2 people, mid-range restaurant, three-course

$64.1 - $128.2

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Bottle of mid-range wine

$9.2 - $16.5

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McMeal at McDonalds

$11 - $13.7

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Coke/Pepsi 0.33L

$1.6 - $3.7

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Public transport, monthly pass

$41.2 - $55

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Gasoline (1 liter)

$0.6 - $0.8

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Mobile phone monthly plan

$39.4 - $55

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Fitness club, monthly fee

$25.6 - $59.5

Weather In New Orleans

°C
°F

Precipitation In New Orleans

mm
in

Air Quality

Moderate

PM2.58

PM1016

35

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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