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Image of DoubleTree by Hilton New Orleans
Image of DoubleTree by Hilton New Orleans
Image of DoubleTree by Hilton New Orleans
Image of DoubleTree by Hilton New Orleans
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1/5

Image of DoubleTree by Hilton New Orleans
Image of DoubleTree by Hilton New OrleansImage of DoubleTree by Hilton New OrleansImage of DoubleTree by Hilton New OrleansImage of DoubleTree by Hilton New Orleans

Safety index

87 out of 100

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Safe area tag

Safe area

Business

Family

Shopping

DoubleTree by Hilton New Orleans

Rating icon

8.2

Good (5,591 ratings)

New Orleans, United States - 

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Location icon

Nearby Canal Street

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210 m Caesars New Orleans Casino

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280 m Audubon Aquarium of the Americas

Hotel Overview

DoubleTree by Hilton New Orleans is a hotel that has garnered a mixed range of reviews from guests. It has been praised for several of its services and facilities, but some aspects of the hotel have drawn criticism from visitors.

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Hotel highlights

Property

Breakfast

Location

  1. Location: Guests love the central location that allows for easy access to local attractions and amenities.
  2. Staff Service: Many reviewers appreciate the friendly and helpful staff at the hotel.
  3. Room Comfort: The comfort level of the rooms, including cleanliness and bed quality, receives positive remarks.
  4. View from Rooms: Several guests mention the stunning views from their rooms as a highlight of their stay.
  5. Facilities: The hotel’s range of facilities, including the pool and gym, are well-regarded by those who use them.
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Area for improvement

Amenities

Air Conditioning

Bathroom

  1. Parking Issues: Many guests have found the parking situation to be inconvenient and pricey.
  2. Noise Levels: Some guests have reported that noise from the streets and other rooms can be a problem.
  3. Room Issues: There are occasional complaints about the maintenance and cleanliness of some rooms.
  4. Wi-Fi Connectivity: Problems with Wi-Fi connectivity and speed in rooms have been a concern for some guests.
  5. Additional Fees: Unexpected additional fees have been a negative surprise for several guests.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

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Related hotel videos

Score icon8.2

RateScore

Total 5,591 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.1

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8.4

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3.5/5

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agoda

149 Reviews

8.0 / 10

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booking

2,413 Reviews

8.1 / 10

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expedia

2,634 Reviews

8.4 / 10

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google

395 Reviews

3.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

395+ People Are Talking

Service

Property

Amenities

Breakfast

Air Conditioning

Bathroom

Location

Cleanliness

Restaurant

Transit

Sleep

Food

Atmosphere

Bar

Accessibility

Business

Entertainment

Parking

Gym

Fitness

Nightlife

Kitchen

Wellness

Spa

Wi-Fi

Service was mentioned 120 times

45% Negative48% Positive

Reviews based on Service

User image
Gregorio Iglesias6 months ago
2/5Google icon

A Hot Mess at DoubleTree: Great Reception, But AC Woes Persist I recently stayed at the DoubleTree hotel, and while many aspects of my stay were commendable, the experience was significantly marred by a terrible issue with the air conditioning. The hotel's location is fantastic, and the staff at the reception was incredibly welcoming and helpful. Check-in was a breeze, and the professionalism of the staff made me feel right at home. They were attentive and responsive to my concerns. However, the one critical flaw that overshadowed my entire stay was the oppressive heat in the room. Despite my best efforts to adjust the thermostat and even after being moved to another room, the air conditioning system seemed incapable of cooling the room adequately. It felt like a sauna in there, and it made for an incredibly uncomfortable night's sleep. While I wanted to enjoy all the positive aspects of the DoubleTree, the incredible reception was sadly offset by the persistent AC issues. Even after changing rooms, the problem persisted, and it was clear that this was a systemic issue within the hotel. I hope that the management promptly addresses this problem, as it severely impacts the overall guest experience. Until this issue is resolved, I would caution potential guests to consider their stay carefully, especially during warm weather. The excellent reception staff can only do so much to compensate for a sleepless night in sweltering conditions.

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Junhyung Jeong (정준형)7 months ago
5/5Google icon

(Stayed 2 nights at the end of July) I don't understand why this hotel has such a low rating. Check-in by the reception staff was accurate and fast, and the breakfast consisted of clean, easy-to-eat foods. In particular, Adam was really kind and went out of his way to help us and was very helpful during our family's stay in Frankfurt.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 367

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Number of floors 17

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Year Built 1973

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

34

Download

110

Upload

53

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Canal Street

Nearby

Caesars New Orleans Casino

210 m

Audubon Aquarium of the Americas

280 m

Bourbon Street

630 m

Caesars Superdome

1.5 km

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Getting around

Canal at South Peters Stop

Nearby

New Orleans Union Passenger Terminal

3 km

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Airports Nearby

Louis Armstrong New Orleans Intl. Airport (MSY)

11.5 km

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Restaurants

Mother's Restaurant

210 m

Creole House Restaurant & Oyster Bar

280 m

Observatory Eleven

280 m

Ruby Slipper Cafe

Nearby

Willies Chicken Shack

140 m

Street View

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Daytime safety

69 out of 100

Safe

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Nighttime safety

45 out of 100

Risky

New Orleans safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

70

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

97

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

97

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

99

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

46

Overall Crime index

Moderate

An average rating of the crime categories

46 out of 100

Property crime severity

Moderate

51

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Mugging or robbery  43/100

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Car theft  30/100

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Car break-ins  40/100

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Home break-ins  36/100

Violent crime severity

Moderate

43

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Physical attacks  45/100

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Racism or religion motivated attacks  30/100

Other crime severity

Moderate

51

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Insult or harassment in public  52/100

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Corruption or bribery  34/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1.1

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Coffee

$2 - $4.5

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Beer 0.5L

$0.8 - $1.5

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Meal, inexpensive restaurant

$7.5 - $25

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Public transport, one-way ticket

$3 - $3.8

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Taxi 1km (normal tariff)

$2 - $3

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Meal for 2 people, mid-range restaurant, three-course

$50 - $100

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Bottle of mid-range wine

$3.5 - $8

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McMeal at McDonalds

$8.7 - $11.5

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Coke/Pepsi 0.33L

$2 - $3.8

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Public transport, monthly pass

$49 - $97

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Gasoline (1 liter)

$1.7 - $1.9

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Mobile phone monthly plan

$10 - $40

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Fitness club, monthly fee

$20 - $75

Weather In New Orleans

°C
°F

Precipitation In New Orleans

mm
in

Air Quality

Moderate

PM2.518

PM1027

35

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 16:00

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Check out until 11:00

Children welcome

No pets

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