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Image of InterContinental New Orleans, an IHG Hotel
Image of InterContinental New Orleans, an IHG Hotel
Image of InterContinental New Orleans, an IHG Hotel
Image of InterContinental New Orleans, an IHG Hotel
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1/5

Image of InterContinental New Orleans, an IHG Hotel
Image of InterContinental New Orleans, an IHG HotelImage of InterContinental New Orleans, an IHG HotelImage of InterContinental New Orleans, an IHG HotelImage of InterContinental New Orleans, an IHG Hotel

Safety index

72 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Shopping

City

InterContinental New Orleans, an IHG Hotel

Rating icon

8.5

Good (5,003 ratings)

New Orleans, United States - 

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Location icon

280 m Canal Street

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350 m Royal Street

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490 m Bourbon Street

Hotel Overview

InterContinental New Orleans is a well-regarded hotel that generally receives positive feedback from guests. However, like any accommodation, it has its strengths and areas where it could improve.

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Hotel highlights

Property

Service

Location

  1. Location: Situated near attractions, making it convenient for sightseers.
  2. Customer Service: Staff are recognized for being welcoming and helpful.
  3. Room Comfort: Rooms often described as comfortable with satisfactory amenities.
  4. Cleanliness: High standards of cleanliness throughout the hotel.
  5. Dining Options: Multiple dining options available that cater to various tastes.
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Area for improvement

Bathroom

Kitchen

Air Conditioning

  1. Room Size: Some guests find the rooms smaller than expected.
  2. Noise Levels: Noise from the streets or adjacent rooms can be an issue for some guests.
  3. Room Maintenance: Occasional complaints about the need for repairs or updates in rooms.
  4. Cost: Some guests feel that the pricing, especially for extra services, is high.
  5. Wi-Fi Connectivity: Wi-Fi signal strength and reliability can sometimes be inconsistent.

Amenities

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

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Related hotel videos

Score icon8.5

RateScore

Total 5,003 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.2

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8.4

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4.3/5

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agoda

63 Reviews

8.0 / 10

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booking

1,168 Reviews

8.2 / 10

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expedia

1,002 Reviews

8.4 / 10

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google

2,770 Reviews

4.3 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,770+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Food

Amenities

Bathroom

Bar

Atmosphere

Parking

Breakfast

Kitchen

Fitness

Business

Accessibility

Safety

Restaurant

Pool

Family

Gym

Nightlife

Entertainment

Transit

Wi-Fi

Air Conditioning

Couples

Pets

Property was mentioned 838 times

13% Negative81% Positive

Reviews based on Property

User image
Brandon V.1 month ago
5/5Google icon

Great hotel that is centrally located away from the busy canal and bourbon streets, but close enough to walk over. Quiet and prime location for street cars and buses. Lots of great restaurants around the area. Friendly staff and very safe inside the hotel. The area is not bad at night along at St Charles avenue, but would still stay alert. Quick walk to canal Street. Perfectly located in between the garden district and the French quarter. The WW2 museum is close by and the superdome is not too far, either. Very nice restaurants inside the hotel and Starbucks is right next door. Great drinks and creole seafood options. Only issue is that the room had no fridge or microwave. Had a fridge with a mini bar for purchase if you like that. Very clean and professional property. Parking close by in the Whitney garage inside the same block as the hotel. Good discounted rate and seems safe.

User image
texasjr4 months ago

What did you like about your stay? 1) the hotel is pet friendly with a park close to the property where I could walk to enjoy the outdoors. 2) friendly staff that were very attentive - a special shout out to Sandee and the Manager at Pete's for wonderful service! Also shout out to the concierge that was working on Friday evening for outstanding recommendations for oyster restaurants. 3) convenient location close to the Canal Street, the French Quarter and St Charles Ave. 4) nice comfortable beds. 5) convenient self-parking that was reasonably priced for downtown. What do you think would make your next stay better? 1) when we arrived, the room was not 100% clean - we found food crumbs on the windowsill when we opened the curtains. My wife works for a competitor hotel chain and can totally understand how this can happen. 2) we noticed hair on the bathroom floor from a previous guest. 3) shocked to see that we could NOT use the mini-fridge for our personal items --- this is absolutely unforgivable for a hotel in this day and age. Whatever contract you have with the folks that control this with the hotel should be reviewed. Whatever revenue you think you are getting for this service versus the terrible experience for NOT having a fridge for personal items is something that left an incredibly bad impression. 4) no response from central reservations - I sent an email to the address listed on my reservation inquiring to see if there was a microwave in the room, but NEVER received a response msyha-isc@icneworleans.com. If they won't answer the email, then do NOT put it on the reservation confirmation.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 484

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Number of floors 14

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Number of buildings/towers 1

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Year Built 1984

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

15

Download

102

Upload

39

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Canal Street

280 m

Royal Street

350 m

Bourbon Street

490 m

Caesars New Orleans Casino

630 m

Caesars Superdome

980 m

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Getting around

St. Charles at Union Streetcar Stop

Nearby

New Orleans Union Passenger Terminal

1.12 km

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Airports Nearby

Louis Armstrong New Orleans Intl. Airport (MSY)

12 km

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Restaurants

Lüke

Nearby

Trenasse

Nearby

Starbucks

210 m

Tsunami Sushi

210 m

Couvant

210 m

Street View

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Daytime safety

54 out of 100

Risky

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Nighttime safety

25 out of 100

Unsafe

New Orleans safety index

Safety

Crime

72

Overall Safety Index

Safe

An average rating of the six safety categories

72 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

51

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

75

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

31

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

67

Overall Crime index

High

An average rating of the crime categories

67 out of 100

Property crime severity

High

73

Crime category icon

Mugging or robbery  65/100

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Car theft  60/100

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Car break-ins  68/100

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Home break-ins  60/100

Violent crime severity

High

73

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  44/100

Other crime severity

High

80

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Insult or harassment in public  59/100

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Corruption or bribery  71/100

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Drug problem  73/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.7

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Coffee

$3.7 - $6.4

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Beer 0.5L

$1.3 - $1.6

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Meal, inexpensive restaurant

$10.1 - $36.6

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Public transport, one-way ticket

$1.1 - $2.3

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Taxi 1km (normal tariff)

$1

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Meal for 2 people, mid-range restaurant, three-course

$64.1 - $128.2

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Bottle of mid-range wine

$9.2 - $16.5

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McMeal at McDonalds

$11 - $13.7

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Coke/Pepsi 0.33L

$1.6 - $3.7

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Public transport, monthly pass

$41.2 - $55

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Gasoline (1 liter)

$0.6 - $0.8

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Mobile phone monthly plan

$39.4 - $55

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Fitness club, monthly fee

$25.6 - $59.5

Weather In New Orleans

°C
°F

Precipitation In New Orleans

mm
in

Air Quality

Moderate

PM2.58

PM1016

35

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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