RatePunk Logo
Image of Kimpton Hotel Fontenot, an IHG Hotel
Image of Kimpton Hotel Fontenot, an IHG Hotel
Image of Kimpton Hotel Fontenot, an IHG Hotel
Image of Kimpton Hotel Fontenot, an IHG Hotel
icon

1/5

Image of Kimpton Hotel Fontenot, an IHG Hotel
Image of Kimpton Hotel Fontenot, an IHG HotelImage of Kimpton Hotel Fontenot, an IHG HotelImage of Kimpton Hotel Fontenot, an IHG HotelImage of Kimpton Hotel Fontenot, an IHG Hotel

Safety index

72 out of 100

Show All Photos

Safe area tag

Safe area

Pet-friendly

Shopping

Kimpton Hotel Fontenot, an IHG Hotel

Rating icon

9.1

Excellent (1,136 ratings)

New Orleans, United States - 

show on map
Location icon

280 m Canal Street

Location icon

420 m Caesars New Orleans Casino

Location icon

490 m Audubon Aquarium of the Americas

Hotel Overview

Kimpton Hotel Fontenot, located in New Orleans, is a hotel that has garnered attention for both its commendable qualities and areas needing improvement according to user reviews. This contemporary hotel is praised for its prime location, unique decor, and attentive staff, but some guests have noted areas that could enhance their stay.

Thumbs up icon

Hotel highlights

Property

Service

Location

  1. Location: Centrally located, making it easy for guests to explore major attractions.
  2. Decor: Unique and stylish interior design that adds to the overall experience.
  3. Staff: Friendly and attentive staff providing excellent customer service.
  4. Amenities: High-quality amenities offering convenience and comfort to guests.
  5. Cleanliness: Maintains high standards of cleanliness throughout the hotel.
Thumbs down icon

Area for improvement

  1. Noise Levels: Some guests have mentioned that noise from the street can be a disturbance.
  2. Room Size: Certain rooms are noted to be smaller than expected.
  3. Price: Some guests feel that the pricing might be a bit high for the value offered.
  4. Wi-Fi: Issues with Wi-Fi connectivity and speed have been reported.
  5. Parking: Limited or expensive parking options have caused inconvenience for some guests.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Youtube Icon

Related hotel videos

Score icon9.1

RateScore

Total 1,136 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.7

Icon

8.7

Icon

9.2

Icon

4.6/5

Icon

4.5/5

Icon

agoda

20 Reviews

8.7 / 10

Icon

booking

146 Reviews

8.7 / 10

Icon

expedia

423 Reviews

9.2 / 10

Icon

google

304 Reviews

4.6 / 5

Icon

tripadvisor

243 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

304+ People Are Talking

Service

Property

Location

Cleanliness

Bar

Sleep

Atmosphere

Amenities

Bathroom

Parking

Food

Nightlife

Breakfast

Pets

Safety

Transit

Kitchen

Accessibility

Restaurant

Air Conditioning

Couples

Business

Fitness

Service was mentioned 153 times

8% Negative87% Positive

Reviews based on Service

User image
Alicia Jones2 months ago
2/5Google icon

Sadly, we did not have a good experience at this location. We asked for our 2 rooms to be near each other well in advance, yet they couldn’t accommodate. They are pet friendly, which is fine; yet one of our rooms had a very strong odor of dog urine and it was very hot in there. When we called down to ask for help. The receptionist seemed unfortunately irritated and it took hours for them to come fumigate the room. They told us they could not move us and we had to just wait. They also double charged my credit card for our rooms. The first desk receptionist wasn’t very attentive and did not want to help. Thank God the manager had integrity and helped to rectify the charges. He also gave us free parking for one night. This is why I am giving the hotel a 2 because at least I finally received the money back that was charged and I appreciated the night of free parking. The last thing I will mention is the elevator didn’t work so we were in line for 20 to 30 minutes each time to go to and from the room each time. It was so frustrating.

User image
Marilyn L2 months ago
4/5Google icon

The staff were very nice and helpful. I gave the rooms a 3 only because it was a bit dirty when I got it. I decided to clean some of the stains myself, because I was very tired and having experience much traveling in my life I know is faster if I just do it. The fridge had stains, the cabinet had stains, the carpet had stains, etc. Housekeeping wasn't that great, I found cleaning supplies left in the bathroom from when they cleaned during the day. There was hair on the bed etc. Otherwise the front desk staff was very helpful. The valet parking is expensive. The valet parking staff was nice.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 208

Bullet point

Number of floors 17

Bullet point

Number of buildings/towers 2

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

20

Download

111

Upload

65

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Canal Street

280 m

Caesars New Orleans Casino

420 m

Audubon Aquarium of the Americas

490 m

Bourbon Street

770 m

Port of New Orleans

1.5 km

icon

Getting around

Canal at South Peters Stop

280 m

New Orleans Union Passenger Terminal

1.26 km

icon

Airports Nearby

Louis Armstrong New Orleans Intl. Airport (MSY)

10.5 km

icon

Restaurants

Gordon Biersch Brewery Restaurant

210 m

Mother's Restaurant

Nearby

Ruth's Chris Steak House

140 m

Ernst Cafe

210 m

Wow Cafe

280 m

Street View

Icon

Daytime safety

54 out of 100

Risky

Icon

Nighttime safety

25 out of 100

Unsafe

New Orleans safety index

Safety

Crime

72

Overall Safety Index

Safe

An average rating of the six safety categories

72 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

51

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

75

Icon

Property safety

Unsafe

Info icon

Likelihood of theft.

lowhigh

31

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

81

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

67

Overall Crime index

High

An average rating of the crime categories

67 out of 100

Property crime severity

High

73

Crime category icon

Mugging or robbery  65/100

Crime category icon

Car theft  60/100

Crime category icon

Car break-ins  68/100

Crime category icon

Home break-ins  60/100

Violent crime severity

High

73

Crime category icon

Physical attacks  62/100

Crime category icon

Racism or religion motivated attacks  44/100

Other crime severity

High

80

Crime category icon

Insult or harassment in public  59/100

Crime category icon

Corruption or bribery  71/100

Crime category icon

Drug problem  73/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.9 - $2.7

icon

Coffee

$3.7 - $6.4

icon

Beer 0.5L

$1.3 - $1.6

icon

Meal, inexpensive restaurant

$10.1 - $36.6

icon

Public transport, one-way ticket

$1.1 - $2.3

icon

Taxi 1km (normal tariff)

$1

icon

Meal for 2 people, mid-range restaurant, three-course

$64.1 - $128.2

icon

Bottle of mid-range wine

$9.2 - $16.5

icon

McMeal at McDonalds

$11 - $13.7

icon

Coke/Pepsi 0.33L

$1.6 - $3.7

icon

Public transport, monthly pass

$41.2 - $55

icon

Gasoline (1 liter)

$0.6 - $0.8

icon

Mobile phone monthly plan

$39.4 - $55

icon

Fitness club, monthly fee

$25.6 - $59.5

Weather In New Orleans

°C
°F

Precipitation In New Orleans

mm
in

Air Quality

Moderate

PM2.58

PM1016

35

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 16:00

Clock Icon

Check out until 11:00

Children welcome

Pets welcome

Our Recent Articles