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Image of New Orleans Marriott
Image of New Orleans Marriott
Image of New Orleans Marriott
Image of New Orleans Marriott
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1/5

Image of New Orleans Marriott
Image of New Orleans MarriottImage of New Orleans MarriottImage of New Orleans MarriottImage of New Orleans Marriott

Safety index

85 out of 100

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Safe area tag

Safe area

Business

Family

Shopping

Adventure sport

New Orleans Marriott

Rating icon

8.4

Good (12,731 ratings)

New Orleans, United States - 

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Nearby Canal Street

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140 m Royal Street

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210 m Bourbon Street

Hotel Overview

The New Orleans Marriott is a well-reviewed hotel that offers guests a range of experiences. Based on user feedback, it has been praised for various aspects of its service and facilities, while there are also areas that some guests feel could use improvement.

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Hotel highlights

Service

Property

Location

  1. Exceptional Location: Guests love the hotel's central location, which offers easy access to local attractions and entertainment options.
  2. Stunning Views: Many reviews highlight the breathtaking views of the city and river that some rooms offer.
  3. Friendly Staff: The staff at the hotel receives high marks for friendliness and helpfulness, enhancing guest experiences.
  4. Comfortable Rooms: Guests appreciate the comfort and cleanliness of the rooms, noting their restful environment.
  5. Great Amenities: The hotel's amenities, including the pool and fitness center, are frequently praised for adding value to the stay.
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Area for improvement

Bathroom

Accessibility

Parking

  1. Noise Levels: Some guests report issues with noise, either from the streets or neighboring rooms, which can disrupt the peace.
  2. Costly Extras: There are complaints about the high costs associated with additional services and parking.
  3. Room Size Issues: A few guests mention that some rooms feel cramped and could benefit from more space.
  4. Slow Elevators: The speed and efficiency of the elevators have been a point of frustration for many occupants.
  5. Wi-Fi Connectivity: Despite being a basic need, some guests find the Wi-Fi connectivity to be unreliable or slow.

Amenities

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

Parking available

Parking available

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.4

RateScore

Total 12,731 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.3

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8.8

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4.3/5

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4.0/5

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agoda

50 Reviews

8.7 / 10

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booking

985 Reviews

8.3 / 10

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expedia

1,031 Reviews

8.8 / 10

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google

6,289 Reviews

4.3 / 5

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tripadvisor

4,376 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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6,289+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Bathroom

Sleep

Bar

Accessibility

Food

Parking

Atmosphere

Business

Breakfast

Fitness

Wi-Fi

Nightlife

Nature

Safety

Kitchen

Pool

Restaurant

Entertainment

Transit

Family

Gym

Air Conditioning

Couples

Spa

Wellness

Pets

Hot Tub

Property was mentioned 1535 times

17% Negative74% Positive

Reviews based on Property

User image
Brad T1 month ago

They won’t honor conference rate, come up with fake upgrades to charge you more. They charged me for M club access when I already have it due to my elite status, then claim my room was more expensive because I had a “city view“ despite the fact where we were mid building standard room with 22 floors above us. Complaints to management met with deaf ear and a smile. If you’re looking to book a conference here at I’d consider otherwise others in our group experienced this problems as well. Never had a problem at a Marriott property except this one. Beware.

User image
Kathy2 months ago
1/5Google icon

Stayed for a week, had two rooms on different floors, one for adult children on floor 28 and one for us on floor 12. Very underwhelming, while the M lounge and bar area are very nice, the rooms and service from the front desk are not consistent with other Marriott properties. Apparently daily housekeeping has to be requested at check in. We returned a couple of times late in the afternoon and neither rooms had been cleaned. My husband is ambassador level, he discussed this with their desk manager who was dismissive at best, and was told it was now too late. Hotel feels like a courtyard property. My husband is returning for a conference in three weeks and has changed to the JW Marriott.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 1333

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Number of floors 41

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

38

Upload

23

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Canal Street

Nearby

Royal Street

140 m

Bourbon Street

210 m

Jackson Square

630 m

Caesars Superdome

1.33 km

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Getting around

Canal at Chartres Stop

Nearby

New Orleans Union Passenger Terminal

4.5 km

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Airports Nearby

Louis Armstrong New Orleans Intl. Airport (MSY)

13.5 km

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Restaurants

Creole House Restaurant & Oyster Bar

Nearby

55 Fahrenheit at Marriott Lobby

Nearby

Ruby Slipper Cafe

Nearby

Popeyes Louisiana Kitchen

140 m

Willies Chicken Shack

140 m

Street View

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Daytime safety

88 out of 100

Very Safe

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Nighttime safety

75 out of 100

Safe

New Orleans safety index

Safety

Crime

85

Overall Safety Index

Very Safe

An average rating of the six safety categories

85 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

73

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Safe

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Likelihood of theft.

lowhigh

80

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

67

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

94

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

23

Overall Crime index

Low

An average rating of the crime categories

23 out of 100

Property crime severity

Low

28

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Mugging or robbery  20/100

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Car theft  20/100

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Car break-ins  28/100

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Home break-ins  24/100

Violent crime severity

Low

21

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Physical attacks  20/100

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Racism or religion motivated attacks  14/100

Other crime severity

Minimal

20

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Insult or harassment in public  18/100

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Corruption or bribery  22/100

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Drug problem  23/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $3.7

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Coffee

$3.7 - $5.5

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$13.7 - $27.4

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Public transport, one-way ticket

$1.4 - $6.4

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Taxi 1km (normal tariff)

$1.6 - $2.3

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Meal for 2 people, mid-range restaurant, three-course

$45.7 - $109.6

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Bottle of mid-range wine

$8.2 - $18.3

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McMeal at McDonalds

$7.3 - $9.1

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Coke/Pepsi 0.33L

$2.3 - $3.7

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Public transport, monthly pass

$22.8 - $182.6

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Gasoline (1 liter)

$1.1 - $1.4

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Mobile phone monthly plan

$39.3 - $59.4

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Fitness club, monthly fee

$45.7 - $91.3

Weather In New Orleans

°C
°F

Precipitation In New Orleans

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets

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