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Image of Ace Hotel New York
Image of Ace Hotel New York
Image of Ace Hotel New York
Image of Ace Hotel New York
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1/5

Image of Ace Hotel New York
Image of Ace Hotel New YorkImage of Ace Hotel New YorkImage of Ace Hotel New YorkImage of Ace Hotel New York

Safety index

73 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Shopping

Ace Hotel New York

Rating icon

8.4

Good (5,185 ratings)

New York City, United States - 

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140 m 5th Avenue

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420 m Empire State Building

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910 m Broadway

Hotel Overview

Ace Hotel New York, headquartered in the vibrant heart of New York City, is a unique destination praised for its distinctive style blending historical charm with modern touches. Drawing visitors from around the globe, the hotel stands as a beacon of creativity and hospitality. However, like all establishments, it has its mix of positive aspects and areas for improvement, as echoed by guest reviews.

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Hotel highlights

Property

Bar

Service

  1. Central Location: Situated in a prime spot, making it easy for guests to explore the city's attractions.
  2. Unique Aesthetic: Showcases a creative and artful design throughout its premises, appealing to those who appreciate visual flair.
  3. Friendly Staff: Known for a welcoming and helpful team, enhancing the overall guest experience.
  4. Vibrant Atmosphere: The hotel buzzes with energy, making it a lively place to stay for visitors seeking an active environment.
  5. Comfortable Rooms: Guests have praised the comfortable accommodations, ensuring a restful night's sleep.
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Area for improvement

Air Conditioning

TV

  1. Noise Levels: Some guests found the hotel to be noisy, potentially disrupting sleep.
  2. Room Size: A few reviewers mentioned the rooms can feel cramped, especially for those with a lot of luggage.
  3. Price Point: The cost of staying at the hotel is considered high by some guests, affecting its value proposition.
  4. Amenities: There were comments about the lack of certain amenities that could enhance the stay experience.
  5. Occasional Service Issues: Though generally praised, there were sporadic reports of less than satisfactory service encounters.

Amenities

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

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Related hotel videos

Score icon8.4

RateScore

Total 5,185 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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8.2

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4.3/5

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booking

1,213 Reviews

7.9 / 10

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expedia

1,003 Reviews

8.2 / 10

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google

2,969 Reviews

4.3 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

2,969+ People Are Talking

Property

Bar

Service

Dining

Atmosphere

Location

Room

Sleep

Bathroom

Cleanliness

Breakfast

Nightlife

Business

Wi-Fi

Accessibility

Kitchen

Transit

Air Conditioning

Fitness

TV

Gym

Restaurant

Safety

Family

Pets

Couples

Property was mentioned 752 times

16% Negative76% Positive

Reviews based on Property

User image
Vered Horesh1 month ago
5/5Google icon

A brilliant hotel! Such big rooms! Lovely gym! Lobby superb for co-work and informal meetings. Great bar at the lobby too. Location is central and fun, but not on the over crowded streets. Great views of the Empire State Building was a nice surprise. Really enjoying my stay here for a conference and business meetings in town.

User image
Chris Rebbert5 months ago
4/5Google icon

This place is very cool and feels like an old New York building in a great way, but the rooms are tiny and basically only have a bed. What little storage you're provided is covered with mini-bar items for purchase and it's SUPER dark inside with minimal light. We got great sleep but it was hard to wake up our room was so dark!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 290

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Number of floors 12

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

191

Upload

73

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

140 m

Empire State Building

420 m

Broadway

910 m

Times Square

980 m

Grand Central Terminal

1.26 km

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Getting around

28 St. Station (Broadway)

140 m

New York W 32nd St. Station

280 m

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

25 km

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Restaurants

Milk Bar NYC Flagship

Nearby

House Party Cafe & Lounge

Nearby

Lady M Cake Boutique

Nearby

KazuNori: The Original Hand Roll Bar

Nearby

Lobby Bar at Ace Hotel New York

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

51

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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