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Image of Chelsea Inn
Image of Chelsea Inn
Image of Chelsea Inn
Image of Chelsea Inn
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1/5

Image of Chelsea Inn
Image of Chelsea InnImage of Chelsea InnImage of Chelsea InnImage of Chelsea Inn

Safety index

73 out of 100

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Safe area tag

Safe area

Shopping

City

Chelsea Inn

Rating icon

7.9

Fair (3,047 ratings)

New York City, United States - 

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210 m 5th Avenue

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1.33 km Empire State Building

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1.33 km Madison Square Garden

Hotel Overview

Chelsea Inn is a charming hotel situated in the heart of New York City, offering a unique blend of historic appeal and modern comfort. Based on guest experiences, the hotel has received mixed reviews, highlighting both its strengths and areas for improvement.

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Hotel highlights

Location

Property

Service

  1. Location: Situated in a prime area, making it convenient for guests to explore the city.
  2. Atmosphere: The hotel features a unique charm and historic character that many guests appreciate.
  3. Staff friendliness: Many reviews commend the staff for being helpful and accommodating.
  4. Value: Guests feel they receive good value for their money given its location and amenities.
  5. Cleanliness: The cleanliness of the rooms and common areas is often highlighted as a positive aspect.
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Area for improvement

  1. Room size: Rooms are often described as smaller than expected, which can be inconvenient for some guests.
  2. Noise levels: Due to its central location, noise from the street can sometimes be an issue.
  3. Lack of modern amenities: Some guests have noted the absence of certain modern conveniences in the rooms.
  4. Wi-Fi quality: There have been complaints about the reliability and speed of the Wi-Fi service.
  5. Elevator service: The hotel's elevator service has been described as slow or sometimes out of order, causing inconvenience.

Amenities

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

No onsite parking available

Safe at front desk

Housekeeping on request

Specific accessibility

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Related hotel videos

Score icon7.9

RateScore

Total 3,047 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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6.6

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8.6

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4.1/5

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booking

828 Reviews

6.6 / 10

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expedia

1,317 Reviews

8.6 / 10

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google

902 Reviews

4.1 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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902+ People Are Talking

Property

Location

Service

Cleanliness

Breakfast

Sleep

Restaurant

Room

Bathroom

Atmosphere

Transit

Bar

Dining

Kitchen

Wi-Fi

Air Conditioning

TV

Family

Safety

Accessibility

Nightlife

Business

Parking

Property was mentioned 254 times

16% Negative76% Positive

Reviews based on Property

User image
lizette galan8 months ago
4/5Google icon

Alright I'll list out the pros and cons Pros -Great location right by a subway entrance -seemed easy to get to places from the hotel -They can hold your bag until check in and if your flight is later they can hold it. -no issue with staff. Everyone was nice. -Seemed really safe. No issue when I went. -Had coffee and small breakfast stuff Cons -THE BEDS ARE SO HARD!!! I mean after a long day of walking who wants to come back to a bed that is so hard. -Rooms are outdated. (IDK if that is a con due to the price you pay. If you are someone who is looking for updated this is not the place for you.) -Only a 6 story building. I paid extra for a city view. Its not worth it to me. -Breakfast was only bagels and muffins FYI -Again beds are so hard!!!!! For the price of the hotel its not bad. I think I would have given it 5 stars if the beds where much much much better. I was upset when we had to go back to the hotel just because I new how hard the bed was. I woke up one morning hurting from walking and the bed. All in all. If they got new beds I would stay here again. If not Ill be sending extra money for a nicer bed. Also, Chelsea location is very nice location!

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Sy P4 months ago
1/5Google icon

My recent stay at the Chelsea Hotel Toronto was nothing short of a NIGHTMARE!! To begin with, I discovered that I was double charged for my booking. When I pointed out this billing error, it was met with incompetence and indifference from the staff. To top it all off, in the middle of the night at 1 am, the same lady at the front desk kept me waiting for nearly an hour, claiming, "Oh, I can't find your reservation," even though I had spoken to someone earlier, provided my confirmation number, and explained that my flight had been delayed. Adding to the ordeal, there was no air conditioning in the room for a day and an half and when I brought this to the attention of the front desk, their excuse was utterly unsatisfactory. The lady at the front desk told me, "Oh, it's an older building, so the air conditioning takes a while to kick in!" For a night and a half, there was still no relief from the heat, making for uncomfortable nights. As if that wasn't enough, the hotel's WiFi was abysmal. This was a work trip, and reliable internet access was crucial. However, the hotel's WiFi was so unreliable that I had to resort to tethering from my personal device for five hours just to get some work done. My overall experience at the Chelsea Hotel Toronto was a disastrous one, and I strongly advise against staying there, especially for business travelers in need of functioning amenities.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 45

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Number of floors 5

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Number of buildings/towers 2

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Year Built 1880

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

182

Upload

55

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

210 m

Empire State Building

1.33 km

Madison Square Garden

1.33 km

New York University

2 km

Times Square

2 km

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Getting around

14 St. Station (6th Av.)

140 m

New York 14th St. Station

350 m

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Airports Nearby

LaGuardia Airport (LGA)

17 km

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Restaurants

Hollywood Diner

140 m

Gotham Coffee Roasters

420 m

Think Coffee

210 m

The Hummus & Co

Nearby

The Raines Law Room

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

51

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets

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