RatePunk Logo
Image of Courtyard by Marriott New York Manhattan / Chelsea
Image of Courtyard by Marriott New York Manhattan / Chelsea
Image of Courtyard by Marriott New York Manhattan / Chelsea
Image of Courtyard by Marriott New York Manhattan / Chelsea
icon

1/5

Image of Courtyard by Marriott New York Manhattan / Chelsea
Image of Courtyard by Marriott New York Manhattan / ChelseaImage of Courtyard by Marriott New York Manhattan / ChelseaImage of Courtyard by Marriott New York Manhattan / ChelseaImage of Courtyard by Marriott New York Manhattan / Chelsea

Show All Photos

Safe area tag

Safe area

Business

Shopping

Courtyard by Marriott New York Manhattan / Chelsea

Rating icon

8.6

Good (3,478 ratings)

New York City, United States - 

show on map
Location icon

280 m Madison Square Garden

Location icon

420 m 5th Avenue

Location icon

840 m Times Square

Hotel Overview

Courtyard by Marriott New York Manhattan / Chelsea is a well-received hotel located in the heart of New York City. It stands out for its convenient location and comfortable accommodations. Based on guest reviews, this hotel has garnered attention for both its positive aspects and areas that could use improvement.

Thumbs up icon

Hotel highlights

Property

Location

Service

  1. Excellent Location: Ideally situated for exploring, shopping, and dining in New York City.
  2. Friendly Staff: Employees are consistently praised for their helpfulness and friendly demeanor.
  3. Comfortable Rooms: Guests appreciate the clean, comfortable, and well-equipped rooms.
  4. Good Value: Many find the hotel to be a good value for its location and amenities.
  5. Modern Amenities: The availability of up-to-date amenities enhances the guest experience.
Thumbs down icon

Area for improvement

Restaurant

  1. Noise Levels: Some guests have reported high levels of noise, both from within the hotel and the surrounding city.
  2. Room Size: Concerns have been raised about the smaller size of some rooms.
  3. Additional Fees: Unexpected additional fees have caught some guests by surprise.
  4. Limited Dining Options: The hotel offers fewer on-site dining options than some would prefer.
  5. Internet Connectivity: A few guests have mentioned issues with the reliability of the Wi-Fi connection.

Amenities

Extra beds/cribs

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Gym

Gym

Youtube Icon

Related hotel videos

Score icon8.6

RateScore

Total 3,478 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

7.0

Icon

8.3

Icon

4.3/5

Icon

4.5/5

Icon

agoda

2 Reviews

7.0 / 10

Icon

booking

1,116 Reviews

8.3 / 10

Icon

google

1,194 Reviews

4.3 / 5

Icon

tripadvisor

1,166 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,194+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Bathroom

Room

Transit

Breakfast

Bar

Atmosphere

Safety

Accessibility

Dining

Business

Wi-Fi

Restaurant

Fitness

Gym

Family

Parking

TV

Kitchen

Air Conditioning

Nightlife

Property was mentioned 420 times

14% Negative77% Positive

Reviews based on Property

User image
Jen3 months ago
5/5Google icon

I must share the superb customer service that we received from two spectacular guest services individuals Adriana and Cesar at this location. We had a small issue with our room, and I can't tell you how stellar, empathic, professional and immediate their responses were. Adriana was simply remarkable. She quickly addressed and resolved this in a way that only makes me love this property and the brand even more! This is now our go to place in Manhattan I told Adriana BECAUSE of her and Cesar's customer service at the front desk. I truly hope that they can be recognized in a formal way by the property and the brand. Thank you so much and we can't wait to return!

User image
Chelsea7 months ago
3/5Google icon

The location and staff are stellar but I’m still gobsmacked by the quality of the suite where we stayed. Taped furniture? Furniture with panels missing? Broken shade in the bathroom? In a suite! At these prices, that is unacceptable and surprising for a Marriott property. We also had a confirmed late checkout and the maid wouldn’t stop trying to get into the room.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

Bullet point

Total number of rooms 256

Bullet point

Number of floors 20

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 2013

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

17

Download

28

Upload

24

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Madison Square Garden

280 m

5th Avenue

420 m

Times Square

840 m

Broadway

840 m

Grand Central Terminal

1.5 km

icon

Getting around

28 St. Station (7th Av.)

210 m

New York W 32nd St. Station

280 m

icon

Airports Nearby

LaGuardia Airport (LGA)

12.5 km

icon

Restaurants

Starbucks

140 m

Mustang Harry's

140 m

Paris Baguette

140 m

ICHIRAN Midtown

210 m

Pret A Manger USA

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.8

icon

Coffee

$3.7 - $4.6

icon

Beer 0.5L

$3.3

icon

Bottle of mid-range wine

$11 - $13.7

icon

McMeal at McDonalds

$7.8

icon

Coke/Pepsi 0.33L

$1.6

icon

Gasoline (1 liter)

$0.7

icon

Mobile phone monthly plan

$50.2

icon

Fitness club, monthly fee

$59.4

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

House Rules

Clock Icon

Check in after 16:00

Clock Icon

Check out until 12:00

Children welcome

No pets, service animals welcome

Our Recent Articles