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Image of Courtyard New York Manhattan/ Midtown East
Image of Courtyard New York Manhattan/ Midtown East
Image of Courtyard New York Manhattan/ Midtown East
Image of Courtyard New York Manhattan/ Midtown East
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1/5

Image of Courtyard New York Manhattan/ Midtown East
Image of Courtyard New York Manhattan/ Midtown EastImage of Courtyard New York Manhattan/ Midtown EastImage of Courtyard New York Manhattan/ Midtown EastImage of Courtyard New York Manhattan/ Midtown East

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Shopping

Courtyard New York Manhattan/ Midtown East

Rating icon

8.4

Good (3,890 ratings)

New York City, United States - 

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560 m 5th Avenue

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910 m Grand Central Terminal

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910 m Rockefeller Center

Hotel Overview

Courtyard New York Manhattan/Midtown East is a well-regarded hotel located in the heart of New York City, providing guests with easy access to major attractions and a comfortable stay. User reviews highlight various positive aspects and some areas for improvement.

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Hotel highlights

Property

Service

Location

  1. Location: Prime location in Midtown, close to major attractions and transportation.
  2. Spacious Rooms: Guests appreciate the larger-than-average room sizes for New York City.
  3. Cleanliness: High standards of cleanliness throughout the hotel.
  4. Friendly Staff: The staff is noted for being friendly and helpful with guest inquiries and requests.
  5. Value: Many reviewers feel the hotel offers good value for its location and amenities.
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Area for improvement

Bathroom

Parking

Kitchen

  1. Noisy Environment: Some guests mention noise from the streets and surrounding areas can be an issue.
  2. Limited Amenities: A lack of certain amenities such as a swimming pool or spa was noted.
  3. Expensive Extras: Charges for additional services like Wi-Fi or breakfast can add up.
  4. Outdated Decor: Several reviews mention that parts of the hotel could benefit from modernization or renovation.
  5. Check-in Delays: Some guests experienced longer wait times during check-in process.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Gym

Gym

Air conditioning

Air conditioning

Restaurant

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.4

RateScore

Total 3,890 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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8.0

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9.0

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4.2/5

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agoda

42 Reviews

7.9 / 10

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booking

1,222 Reviews

8.0 / 10

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expedia

809 Reviews

9.0 / 10

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google

1,817 Reviews

4.2 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,817+ People Are Talking

Property

Service

Location

Cleanliness

Amenities

Sleep

Bathroom

Breakfast

Atmosphere

Transit

Family

Accessibility

Food

Parking

Bar

Restaurant

Safety

Wi-Fi

Business

Fitness

Kitchen

Gym

Air Conditioning

Entertainment

Nature

Property was mentioned 508 times

17% Negative78% Positive

Reviews based on Property

User image
Dee M2 months ago

Julissa, was very helpful and personable. We had the best time ever. She took great care of us during the check in process, and each day she was on shift during our stay. Our flight was canceled on Monday and Mimi helped us out with more accommodations. We were able to stay in our sane room with no issues. I would definitely recommend this property to anyone who is traveling to NYC in the future!

User image
Mercedes C2 months ago

The HVAC system in this building is not properly functioning. It was 30 degrees outside and despite turning the heat up as high as the system would allow , the room was still too cold for comfort . Unfortunately, we slept in sweatshirts and sweatpants, which is absolutely unacceptable , especially considering that this is a multi billion dollar company . In addition to the lack of proper heating , the elevators , wifi and their database wasn’t working , which created a less than appealing experience . Concierge , initially assigned us to a room that had the incorrect amount of beds, but more importantly, it was simultaneously assigned to another guest , which is also , unacceptable . Some staff from the evening shift , were rude and it seemed as though this situation was almost appealing to them , as they had smirks on their face . We were placed in 3 different rooms to rectify the above problems, to no avail . The following day , Mimi ( concierge ) was an absolute pleasure as she listened to our concerns and attempted to rectify our concerns/problems from the previous day . Overall , our $260 , one night stay , at this billion dollar , company lacked the basic needs and necessities of its patrons , the behavior of the staff was unacceptable and was everything other than what the company prides themselves on.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 321

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Number of floors 18

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Number of buildings/towers 1

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Year Built 1998

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

243

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

560 m

Grand Central Terminal

910 m

Rockefeller Center

910 m

Central Park

1.05 km

Times Square

1.33 km

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Getting around

Lexington Av.-53 St. Station

Nearby

Grand Central

Nearby

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Airports Nearby

LaGuardia Airport (LGA)

12.5 km

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Restaurants

Starbucks

Nearby

KazuNori: The Original Hand Roll Bar

Nearby

Sugarfish

Nearby

Chipotle Mexican Grill

Nearby

Pret A Manger

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

81

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

87

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

64

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets

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