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Image of Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel
Image of Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel
Image of Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel
Image of Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel
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1/5

Image of Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel
Image of Crowne Plaza HY36 Midtown Manhattan, an IHG HotelImage of Crowne Plaza HY36 Midtown Manhattan, an IHG HotelImage of Crowne Plaza HY36 Midtown Manhattan, an IHG HotelImage of Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Safety index

58 out of 100

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Business

Pet-friendly

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Rating icon

8.9

Good (3,233 ratings)

New York City, United States - 

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350 m Madison Square Garden

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630 m Times Square

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700 m Broadway

Hotel Overview

Crowne Plaza HY36 Midtown Manhattan is a well-regarded hotel located in the heart of New York City. Based on user reviews, this hotel blends modern amenities with exceptional service, making it a popular choice among travelers. Its strategic location and thoughtful design cater to both business and leisure guests, providing a comfortable and convenient stay.

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Hotel highlights

Property

Service

Location

  1. Location: Situated in a prime area, it offers easy access to major attractions and transportation.
  2. Customer Service: Staff are praised for their professional and friendly service.
  3. Cleanliness: Guests regularly commend the cleanliness of both the rooms and public areas.
  4. Modern Amenities: The hotel boasts contemporary facilities and amenities that meet the needs of modern travelers.
  5. Comfortable Rooms: Accommodations are frequently described as spacious, comfortable, and well-equipped.
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Area for improvement

Air Conditioning

Entertainment

  1. Price: Some guests find the hotel to be on the pricier side.
  2. Noise: Due to its central location, noise from the streets can sometimes be an issue in rooms facing busy areas.
  3. Additional Fees: Extra charges for amenities such as internet access and parking have been noted.
  4. Room Size: A few guests have mentioned that certain rooms can feel quite small.
  5. WiFi Connectivity: There have been occasional comments about WiFi connectivity issues or the cost of high-speed access.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Restaurant

Bar

Room service

Room service

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.9

RateScore

Total 3,233 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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9.2

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4.4/5

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booking

694 Reviews

8.4 / 10

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expedia

1,256 Reviews

9.2 / 10

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google

1,283 Reviews

4.4 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,283+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Bathroom

Atmosphere

Food

Bar

Amenities

Breakfast

Fitness

Transit

Gym

Kitchen

Accessibility

Business

Safety

Restaurant

Air Conditioning

Parking

Family

Nightlife

Wi-Fi

Entertainment

Property was mentioned 441 times

9% Negative83% Positive

Reviews based on Property

User image
Claire Rinfret2 months ago
5/5Google icon

Great price, location and service in New York City. When we came in, they offered us complimentary champagne, chips and waters, and staff were incredibly accommodating and polite our entire stay. They welcomed us every time we left or entered the lobby, and held our luggage for us while we waited for a taxi to the airport as well. Rooms were clean, and while they were a bit small that is to be expected as it’s NYC. Beds were comfortable, and the showers were amazing! All their soaps were plant-based, and each room had hand soap, hand lotion, shampoo, conditioner and body wash as well as a hair-dryer. TV’s had a great selection of shows to watch, and the rooms also had a mini fridge. Overall very impressed and happy with our stay, and would definitely stay there again. What was most impressive was how quiet and peaceful it was. You could hardly hear anything from outside including the traffic, the building was very well insulated as we couldn’t even hear our neighbours as well.

User image
Para272 months ago

Had a truly excellent stay at this Crown Plaza. Stayed one night for a Rangers game. First, this is in an excellent location - close to the Garden, Penn Station, and within easy walking distance to Rockefeller Center, Broadway theaters, Times Square, and the best shopping, restaurants, and bars. The hotel itself is modern and very well appointed. We stayed in a premium king on the 25th floor. There was never an issue quickly getting an elevator even though the hotel was sold out. The room itself was very well decorated and spacious. Bed was very comfortable and there was an awesome walk-in shower with with both a rainfall and hand-held shower heads. Most important regarding the room was that it was quiet. Never heard anything from other rooms or from the hallway. But what was most impressive about this hotel was the service - exceptional. During check-in, both Matt and Ashley were friendly, courteous and professional. Even though they were extremely busy, they made us feel very welcome. We arrived early so Matt quickly tagged and secured our bag so we could meet up with family and friends and start our day in NYC. Checkout was another positive experience this time with Jefferson and Tamari. Again, the front desk was busy but they made us feel like valued customers and again tagged and held our bag so we could continue our visit to NYC for an additional few hours. All four of these staff members are great representatives for this hotel. I'm an IHG Diamond Elite member so I've stayed at quite a few of their properties (and brands). I can honestly say this was some of the best service I've ever received. This is now our go-to hotel in NYC, especially for events at MSG.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

Bullet point

Total number of rooms 251

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

150

Upload

77

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Madison Square Garden

350 m

Times Square

630 m

Broadway

700 m

Jacob K. Javits Convention Center

770 m

Rockefeller Center

1 km

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Getting around

34 St.

Nearby

Penn Station

420 m

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

27.5 km

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Restaurants

Tick Tock Diner

140 m

Starbucks

140 m

The Tailor Public House

140 m

Trattoria Bianca

140 m

Essen

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

40

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

47

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome

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