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Image of Crowne Plaza Times Square Manhattan, an IHG Hotel
Image of Crowne Plaza Times Square Manhattan, an IHG Hotel
Image of Crowne Plaza Times Square Manhattan, an IHG Hotel
Image of Crowne Plaza Times Square Manhattan, an IHG Hotel
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1/5

Image of Crowne Plaza Times Square Manhattan, an IHG Hotel
Image of Crowne Plaza Times Square Manhattan, an IHG HotelImage of Crowne Plaza Times Square Manhattan, an IHG HotelImage of Crowne Plaza Times Square Manhattan, an IHG HotelImage of Crowne Plaza Times Square Manhattan, an IHG Hotel

Safety index

57 out of 100

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Business

Family

Pet-friendly

Shopping

Crowne Plaza Times Square Manhattan, an IHG Hotel

Rating icon

8.2

Good (10,531 ratings)

New York City, United States - 

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Nearby Times Square

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Nearby Ambassador Theatre

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420 m Rockefeller Center

Hotel Overview

Crowne Plaza Times Square Manhattan is a prominent hotel located in the heart of New York City, offering guests the quintessential urban experience. It is a favorite among visitors for its enviable location and wide array of services and amenities. Here’s a summary of what guests generally find good and bad about the hotel, based on their reviews.

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Hotel highlights

Location

Property

Cleanliness

  1. Prime Location: Situated in the bustling center of the city, the hotel offers easy access to major attractions, dining, and shopping.
  2. Stunning Views: Many rooms offer breathtaking views of the cityscape, providing a memorable stay.
  3. Comfortable Rooms: Guests appreciate the spacious and comfortable rooms, equipped with modern amenities.
  4. Friendly Staff: The hotel staff is noted for their friendliness and readiness to assist, making guests feel welcome.
  5. Fitness Center: A state-of-the-art fitness center is available, catering to guests who wish to maintain their exercise routine.
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Area for improvement

Bathroom

Kitchen

Air Conditioning

  1. Pricey: Many visitors find the hotel to be on the expensive side, particularly during peak seasons.
  2. Noise Levels: Due to its central location, some guests report issues with noise from the street affecting their rest.
  3. Extra Charges: Additional fees for certain amenities and services can add up, making the stay more costly than anticipated.
  4. Room Maintenance: A few guests have encountered problems with room maintenance, including outdated decor or minor repairs needed.
  5. Check-In Delays: During busy periods, some visitors have experienced delays during the check-in process.

Amenities

Extra beds/cribs

Toys/Games

Soundproof rooms

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.2

RateScore

Total 10,531 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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8.0

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4.2/5

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booking

3,581 Reviews

7.8 / 10

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expedia

1,017 Reviews

8.0 / 10

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google

5,933 Reviews

4.2 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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5,933+ People Are Talking

Property

Location

Service

Cleanliness

Room

Sleep

Bathroom

Bar

Dining

Breakfast

Atmosphere

Fitness

Kitchen

Accessibility

Business

Gym

Family

Restaurant

Parking

Safety

Air Conditioning

Transit

Nightlife

Wi-Fi

Pool

Nature

TV

Couples

Wellness

Spa

Pets

Property was mentioned 1375 times

23% Negative68% Positive

Reviews based on Property

User image
CathMR2 months ago

This hotel is nestled in Times Square, close to all the Broadway theaters! Donald, at the Front Desk, was friendly and efficient at check-in. Our room was spacious - large bathroom, comfortable beds and pillows, desk, and dresser with many drawers. Our housekeeper, Rosemary, made certain we had everything we needed! Unfortunately, the address lists Broadway but the hotel entrance is actually in the middle of the block! A driveway connects 48th and 49th streets where the entrance is located. The signage is located high on the building and our ride-share cars had trouble finding it. Indeed, we were initially dropped off on Broadway, only to find a note on the door directing us to go around the block! It's a good thing our luggage was on wheels! We finally figured out that using the Ambassador Theater across from the driveway as our pick-up location worked better! Also, there is no full service restaurant on the premises. So if you are accustomed to ordering room service, you are out of luck! You need to brave the elements even for breakfast! Be prepared!

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RparryJones3 months ago

Overall had a comfortable stay with a great view of the city. Really friendly staff throughout. The hotel lacks any seating area to relax in for the size of the hotel. Loved the little coffee shop. Nice cocktails in the bar. Not big enough for the size of the property.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 795

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Number of floors 46

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Number of buildings/towers 1

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Year Built 1989

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

152

Upload

62

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Times Square

Nearby

Ambassador Theatre

Nearby

Rockefeller Center

420 m

Radio City Music Hall

490 m

Central Park

770 m

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Getting around

49th St. Station

140 m

New York W 32nd St. Station

1.19 km

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Airports Nearby

LaGuardia Airport (LGA)

14.5 km

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Restaurants

Junior's Restaurant & Bakery

Nearby

Olive Garden

Nearby

Nothing Really Matters

140 m

Starbucks

140 m

Starbucks

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

47

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome

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