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Image of DoubleTree by Hilton Hotel New York City - Chelsea
Image of DoubleTree by Hilton Hotel New York City - Chelsea
Image of DoubleTree by Hilton Hotel New York City - Chelsea
Image of DoubleTree by Hilton Hotel New York City - Chelsea
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1/5

Image of DoubleTree by Hilton Hotel New York City - Chelsea
Image of DoubleTree by Hilton Hotel New York City - ChelseaImage of DoubleTree by Hilton Hotel New York City - ChelseaImage of DoubleTree by Hilton Hotel New York City - ChelseaImage of DoubleTree by Hilton Hotel New York City - Chelsea

Safety index

67 out of 100

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Safe area tag

Safe area

Pet-friendly

Shopping

DoubleTree by Hilton Hotel New York City - Chelsea

Rating icon

7.4

Fair (6,418 ratings)

New York City, United States - 

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420 m Madison Square Garden

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630 m Empire State Building

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910 m Broadway

Hotel Overview

The DoubleTree by Hilton Hotel in New York City - Chelsea is popular among travelers for its strategic location and welcoming atmosphere. However, like any accommodation, it has its mix of positive and negative reviews. Guests have highlighted a range of aspects they appreciate about their stay as well as some areas they believe could use improvement.

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Hotel highlights

Service

Property

Location

  1. Excellent Location: Close to various tourist attractions, making it easy for guests to explore the city.
  2. Welcoming Staff: Many reviewers mentioned the friendly and helpful staff, enhancing the overall experience.
  3. Comfortable Rooms: Guests appreciated the clean, comfortable rooms equipped with necessary amenities.
  4. Good Value for Money: Many found the hotel to offer a good balance between cost and comfort, appreciating the value they received.
  5. Tasty Breakfast Options: The breakfast at the hotel was frequently praised for its variety and quality.
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Area for improvement

Parking

  1. Noise Levels: Some guests reported issues with noise from the streets and other rooms, affecting their rest.
  2. Room Size: A few reviewers mentioned that the rooms, particularly the bathrooms, were on the smaller side.
  3. Wi-Fi Connectivity: There were complaints about the Wi-Fi either being slow or having connectivity issues.
  4. Outdated Decor: A number of guests felt that the hotel’s decor was outdated and could use a refresh.
  5. Limited Amenities: Some visitors noted a lack of certain amenities that could have improved their stay, such as a gym or a pool.

Amenities

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Gym

Gym

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Related hotel videos

Score icon7.4

RateScore

Total 6,418 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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7.2

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7.8

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4.5/5

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3.5/5

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agoda

31 Reviews

8.7 / 10

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booking

2,022 Reviews

7.2 / 10

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expedia

1,018 Reviews

7.8 / 10

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google

705 Reviews

4.5 / 5

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tripadvisor

2,642 Reviews

3.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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705+ People Are Talking

Service

Property

Location

Breakfast

Cleanliness

Dining

Parking

Atmosphere

Bathroom

Restaurant

Family

Room

Fitness

Bar

Business

Pool

Kitchen

Accessibility

Sleep

Gym

Transit

Safety

Couples

Wellness

Wi-Fi

Service was mentioned 150 times

18% Negative79% Positive

Reviews based on Service

User image
Ajay Zachariah G2 months ago

Ms Najihah was extremely pleasant and thoughtful in dealing with us. Not only was she professional and kind, she looked into our every needs and made our stay at double tree Hilton such a memorable and pleasant one. Definitely look forward to the warm hospitality at this hotel again! ||Mizi was very helpful and pleasant when we arrived and when we departed from the hotels as he attended to our bags.

User image
faez mustaffa1 month ago
5/5Google icon

Dine in at Makan Kitchen for my 1st wedding anniversary with my wife. The food was superb, the ambience is really good and staff were very friendly and helpful. They surprised us with a piece of nice cake. Definitely will repeat dine in here again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 236

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Number of floors 27

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Number of buildings/towers 1

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Year Built 2008

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

3

Download

13

Upload

12

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Madison Square Garden

420 m

Empire State Building

630 m

Broadway

910 m

Times Square

910 m

Grand Central Terminal

1.5 km

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Getting around

28 St. Station (7th Av.)

210 m

New York W 32nd St. Station

280 m

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Airports Nearby

LaGuardia Airport (LGA)

14.5 km

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Restaurants

Skirt Steak

140 m

ICHIRAN Midtown

350 m

L'Amico

140 m

Pret A Manger USA

210 m

Ajisen Ramen

280 m

Street View

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Daytime safety

86 out of 100

Very Safe

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Nighttime safety

64 out of 100

Safe

New York City safety index

Safety

Crime

67

Overall Safety Index

Safe

An average rating of the six safety categories

67 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

67

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

88

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

21

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

81

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

89

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

53

34

Overall Crime index

Low

An average rating of the crime categories

34 out of 100

Property crime severity

Moderate

46

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Mugging or robbery  26/100

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Car theft  30/100

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Car break-ins  47/100

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Home break-ins  33/100

Violent crime severity

Low

31

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Physical attacks  25/100

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Racism or religion motivated attacks  20/100

Other crime severity

Low

31

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Insult or harassment in public  30/100

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Corruption or bribery  31/100

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Drug problem  47/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.4 - $3

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Coffee

$3.7 - $7.8

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Beer 0.5L

$1.6 - $5.2

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Meal, inexpensive restaurant

$9.6 - $41.1

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Public transport, one-way ticket

$2.3 - $4.6

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Taxi 1km (normal tariff)

$1.4 - $2.8

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Meal for 2 people, mid-range restaurant, three-course

$54.8 - $137

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Bottle of mid-range wine

$9.1 - $24.7

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McMeal at McDonalds

$8.2 - $11

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Coke/Pepsi 0.33L

$1.8 - $2.7

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Public transport, monthly pass

$73.1 - $156.1

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$39.3 - $100.4

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Fitness club, monthly fee

$13.7 - $117.8

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy

PM2.59

PM1018

76

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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