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Image of DoubleTree by Hilton New York Downtown
Image of DoubleTree by Hilton New York Downtown
Image of DoubleTree by Hilton New York Downtown
Image of DoubleTree by Hilton New York Downtown
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1/5

Image of DoubleTree by Hilton New York Downtown
Image of DoubleTree by Hilton New York DowntownImage of DoubleTree by Hilton New York DowntownImage of DoubleTree by Hilton New York DowntownImage of DoubleTree by Hilton New York Downtown

Safety index

81 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Shopping

DoubleTree by Hilton New York Downtown

Rating icon

7.5

Fair (11,304 ratings)

New York City, United States - 

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Location icon

350 m Wall Street

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1.12 km Brooklyn Bridge

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1.12 km One World Trade Center

Hotel Overview

DoubleTree by Hilton New York Downtown is a well-regarded hotel situated in the heart of New York City. Based on user reviews, this hotel has been praised for its commitment to providing a comfortable and convenient stay for its guests. It offers a prime location for exploring the city, along with a range of amenities designed to enhance the stay of its guests. However, like any establishment, it also has areas where it could improve, as noted by some guests.

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Hotel highlights

Service

Property

Location

  1. Convenient Location: Situated in a prime area, making it easy for guests to explore popular attractions and landmarks.
  2. Friendly Staff: Many reviewers have highlighted the welcoming and helpful nature of the hotel staff.
  3. Comfortable Rooms: Guests have appreciated the comfort and cleanliness of the rooms, ensuring a pleasant stay.
  4. Amenities: The hotel offers a range of amenities, including a fitness center, that enhance the overall guest experience.
  5. Quality of Food: The dining options available at the hotel have received positive feedback for the quality of food served.
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Area for improvement

Bathroom

Parking

Safety

  1. Cost: Some guests have mentioned that the hotel can be quite expensive, especially during peak seasons.
  2. Room Size: A few reviewers have pointed out that the rooms can be somewhat small, which may be a consideration for those needing more space.
  3. Noise Levels: Due to its location in a bustling area, some guests have experienced issues with noise from the streets.
  4. Wi-Fi Connectivity: There have been reports of inconsistent or slow Wi-Fi connectivity in certain parts of the hotel.
  5. Waiting Times: During periods of high occupancy, guests have faced longer than expected wait times for check-in and elevators.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Gym

Gym

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Related hotel videos

Score icon7.5

RateScore

Total 11,304 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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7.3

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7.4

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4.1/5

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3.5/5

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agoda

18 Reviews

8.3 / 10

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booking

3,693 Reviews

7.3 / 10

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expedia

1,290 Reviews

7.4 / 10

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google

2,963 Reviews

4.1 / 5

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tripadvisor

3,340 Reviews

3.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,963+ People Are Talking

Property

Service

Location

Cleanliness

Parking

Sleep

Bathroom

Room

Dining

Atmosphere

Bar

Breakfast

Business

Safety

Accessibility

Restaurant

Wi-Fi

Couples

Fitness

Transit

TV

Kitchen

Air Conditioning

Nightlife

Family

Gym

Nature

Hot Tub

Pool

Property was mentioned 795 times

24% Negative67% Positive

Reviews based on Property

User image
salman qamar5 months ago
1/5Google icon

As a loyal Diamond member of Hilton, I have come to expect a certain level of hospitality and professionalism when staying at your properties. However, my experience with Diana fell far below these expectations. Upon my arrival, Diana failed to welcome me as a Diamond member with the courtesy I have received at other Hilton hotels. When I inquired about the possibility of an upgrade, she dismissively informed me that there were no upgrades available, despite me having evidence to the contrary on my mobile app, which showed a room on the sixteenth floor. Furthermore, Diana's behavior was consistently rude and unhelpful throughout my stay. She was disrespectful not only to me but also to my guest. This not only soured my experience but also made me feel embarrassed in front of my guest.

User image
Ho Anh7 months ago
3/5Google icon

The front desk staff was nice. And the valet staff were at times nice, but for the times that they weren’t. They were just clearly overworked and understaffed. I’m not surprised that we woke up to protests out front every morning that we were there. The room itself left much to be desired. It certainly didn’t look like a 4-star, what with the half functioning light switches, for example. Would I stay here again? Not for the price. I’d rather just go to a Marriott or one of their affiliate properties.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 399

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Number of floors 44

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Year Built 2010

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

239

Upload

98

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Wall Street

350 m

Brooklyn Bridge

1.12 km

One World Trade Center

1.12 km

New York University

2.5 km

Brooklyn Cruise Terminal

4 km

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Getting around

Whitehall St. Station

Nearby

New York Christopher St. Station

3 km

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Airports Nearby

LaGuardia Airport (LGA)

18 km

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Restaurants

Fraunces Tavern

140 m

Starbucks

210 m

The Dead Rabbit Grocery & Grog

210 m

Fraunces Tavern / The Porterhouse Brewing Co.

140 m

Burger King

210 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

New York City safety index

Safety

Crime

81

Overall Safety Index

Very Safe

An average rating of the six safety categories

81 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

63

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

77

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

70

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

92

53

Overall Crime index

Moderate

An average rating of the crime categories

53 out of 100

Property crime severity

High

61

Crime category icon

Mugging or robbery  47/100

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Car theft  47/100

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Car break-ins  56/100

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Home break-ins  47/100

Violent crime severity

Moderate

55

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Physical attacks  48/100

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Racism or religion motivated attacks  35/100

Other crime severity

Moderate

60

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Insult or harassment in public  49/100

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Corruption or bribery  53/100

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Drug problem  65/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $3.6

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Coffee

$3.2 - $8.2

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Beer 0.5L

$1.6 - $3.9

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Meal, inexpensive restaurant

$13.6 - $45.3

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Public transport, one-way ticket

$1.6 - $2.7

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Taxi 1km (normal tariff)

$2.8 - $3.1

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Meal for 2 people, mid-range restaurant, three-course

$68 - $226.6

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Bottle of mid-range wine

$7.3 - $22.7

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $5

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Public transport, monthly pass

$65.3 - $131.4

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$39 - $126

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Fitness club, monthly fee

$26.3 - $181.3

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.512

PM1025

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Very Heavy

Extremely crowded roads. Consider alternate routes or transportation.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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