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Image of DoubleTree by Hilton New York Times Square West
Image of DoubleTree by Hilton New York Times Square West
Image of DoubleTree by Hilton New York Times Square West
Image of DoubleTree by Hilton New York Times Square West
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1/5

Image of DoubleTree by Hilton New York Times Square West
Image of DoubleTree by Hilton New York Times Square WestImage of DoubleTree by Hilton New York Times Square WestImage of DoubleTree by Hilton New York Times Square WestImage of DoubleTree by Hilton New York Times Square West

Safety index

58 out of 100

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Business

Pet-friendly

City

DoubleTree by Hilton New York Times Square West

Rating icon

7.0

Fair (23,397 ratings)

New York City, United States - 

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490 m Times Square

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560 m Broadway

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700 m Madison Square Garden

Hotel Overview

DoubleTree by Hilton New York Times Square West is a hotel situated in the heart of New York City, catering to guests with its prime location and array of amenities. User reviews paint a nuanced picture of the hotel's offerings, highlighting both its strengths and areas for improvement.

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Hotel highlights

Location

Atmosphere

Transit

  1. Prime Location: Positioned near Times Square, guests appreciate the hotel's proximity to major attractions and public transportation.
  2. Stunning Views: Many reviewers applaud the breathtaking views of the city skyline, particularly from higher floors.
  3. Comfortable Beds: The comfort and quality of the beds receive high praise, ensuring a good night's sleep.
  4. Friendly Staff: The hospitality and helpfulness of the staff are frequently mentioned as a positive aspect of the experience.
  5. Clean Rooms: Guests commonly note the cleanliness of the rooms, emphasizing maintenance and hygiene.
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Area for improvement

Accessibility

Bathroom

Sleep

  1. Small Rooms: A frequent criticism involves the compact size of the rooms, which some find too small for comfort.
  2. Expensive Additional Services: The cost of extra services, such as parking and in-room amenities, is often highlighted as a downside.
  3. Noise Levels: Due to its central location, some guests report issues with noise from the street or adjacent rooms.
  4. Long Wait Times: Visitors sometimes experience lengthy waits for elevators or check-in/out procedures.
  5. Wi-Fi Connectivity: A number of reviews mention difficulties with the Wi-Fi service, either in terms of speed or connectivity.

Amenities

Extra beds/cribs

Soundproof rooms

Grocery/Convenience store

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon7.0

RateScore

Total 23,397 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.2

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7.0

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6.6

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3.6/5

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agoda

1,081 Reviews

7.2 / 10

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booking

14,873 Reviews

7.0 / 10

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expedia

2,383 Reviews

6.6 / 10

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google

5,060 Reviews

3.6 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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5,060+ People Are Talking

Property

Service

Location

Cleanliness

Accessibility

Sleep

Room

Bathroom

Bar

Dining

Breakfast

Kitchen

Atmosphere

Transit

Air Conditioning

Safety

Nightlife

Family

Restaurant

Business

Parking

Wi-Fi

TV

Fitness

Gym

Nature

Pets

Spa

Couples

Wellness

Property was mentioned 1747 times

42% Negative44% Positive

Reviews based on Property

User image
Sandy McVey4 months ago
5/5Google icon

This hotel offered us the best that the Big Apple offers. The staff were extremely cordial -- especially Carlos...so much more than a Bell Man! He really cared about the guests and readily shared recommendations about sites nearby. With his instruction and encouragement, we successfully navigated the NYC subway for the first time. Dennis at the Front Desk was also very welcoming during the check-in process. Although one elevator was being serviced and was unavailable for a short time, a staff person was assigned to manage the flow of guests and optimize the other set of elevators. The room was immaculate and each bed had 4 fluffy pillows. The room was larger than I expected in a city where the square foot cost of property is over $900. The bathroom was nicely appointed and the shower was roomy. The location was ideal and we felt very safe and secure during our stay.

User image
Anthony Mikrut2 months ago
1/5Google icon

One of the worst Double Tree properties I’ve ever stayed at. The rooms were in terrible shape. Broken outlet covers and the bathroom door was broken. Didn’t close and the handle kept falling off. But hey, at least there wasn’t bed bugs. Convenient location to the offices my wife needed to visit for work, but will definitely never stay here again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 612

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Number of floors 34

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

265

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Times Square

490 m

Broadway

560 m

Madison Square Garden

700 m

Bryant Park

770 m

Rockefeller Center

1.33 km

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Getting around

Times Sq.

Nearby

Penn Station

770 m

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Airports Nearby

LaGuardia Airport (LGA)

17.5 km

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Restaurants

Frames Bowling Lounge

Nearby

Dear Irving on Hudson

140 m

Meet Me at McAnn's

280 m

The Joyce Public House

210 m

2 Bros Pizza

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

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64

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

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40

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

47

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

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°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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