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Image of Embassy Suites by Hilton New York Manhattan Times Square
Image of Embassy Suites by Hilton New York Manhattan Times Square
Image of Embassy Suites by Hilton New York Manhattan Times Square
Image of Embassy Suites by Hilton New York Manhattan Times Square
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1/5

Image of Embassy Suites by Hilton New York Manhattan Times Square
Image of Embassy Suites by Hilton New York Manhattan Times SquareImage of Embassy Suites by Hilton New York Manhattan Times SquareImage of Embassy Suites by Hilton New York Manhattan Times SquareImage of Embassy Suites by Hilton New York Manhattan Times Square

Safety index

70 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

City

Embassy Suites by Hilton New York Manhattan Times Square

Rating icon

7.9

Fair (8,195 ratings)

New York City, United States - 

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210 m 5th Avenue

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420 m Broadway

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490 m Times Square

Hotel Overview

Embassy Suites by Hilton New York Manhattan Times Square is a highly regarded hotel located in the vibrant heart of New York City. This hotel is praised for its strategic location, spacious rooms, and excellent service, making it a popular choice among travelers seeking comfort and convenience in the city. According to user reviews, guests have expressed satisfaction with various aspects of their stay, highlighting a range of positive attributes.

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Hotel highlights

Location

Breakfast

Restaurant

  1. Prime Location: Located in the heart of the city, close to major attractions and public transportation options.
  2. Spacious Rooms: Guests appreciated the room sizes, finding them to be larger than average for New York City.
  3. Complimentary Breakfast: A highly appreciated feature, offering a variety of options to start the day right.
  4. Friendly Staff: The hotel employees are frequently praised for their helpful and welcoming nature.
  5. Cleanliness: High standards of cleanliness are maintained throughout the hotel, making guests feel comfortable during their stay.
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Area for improvement

Bathroom

Sleep

Accessibility

  1. Noise Levels: Some guests reported noise from the streets or neighboring rooms to be a disturbance.
  2. Price: The cost of staying here is noted to be on the higher side, potentially affecting budget-conscious travelers.
  3. Slow Wi-Fi: Complaints about the Wi-Fi speed and connectivity were mentioned, which could inconvenience guests needing reliable internet.
  4. Elevator Wait Times: Due to high traffic, waiting times for elevators can sometimes be long, causing inconvenience.
  5. Limited On-Site Dining: While breakfast is appreciated, the options for other meals within the hotel are considered to be limited.

Amenities

Microwave

Breakfast included

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon7.9

RateScore

Total 8,195 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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7.9

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0.0

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3.9/5

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4.0/5

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agoda

106 Reviews

8.1 / 10

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booking

4,618 Reviews

7.9 / 10

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expedia

0 Reviews

0.0 / 10

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google

2,035 Reviews

3.9 / 5

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tripadvisor

1,436 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,035+ People Are Talking

Property

Service

Location

Breakfast

Cleanliness

Room

Sleep

Bathroom

Restaurant

Bar

Dining

Accessibility

Atmosphere

Transit

Family

Parking

Kitchen

Air Conditioning

Safety

TV

Business

Wi-Fi

Nightlife

Fitness

Gym

Couples

Nature

Property was mentioned 645 times

30% Negative58% Positive

Reviews based on Property

User image
Rumna C1 month ago

Booked a couple of rooms at the Embassy Suites for the first of Jan, 2024. Expectedly, the rates were really high at this time all over the state (not just the city), but we got a (relatively) good deal via Hotwire. |Baggage: The problem with most hotels is they're less than 24 hours, since check-in is around 1 pm and check-out at 11 am. That's where the helpful concierge steps in. We reached NY at 10 am, and handed over 6 pieces of luggage to the Bell-desk. We were not sure if it would be an additional cost or not, but thankfully there were no costs to it. Tipping is always welcome anywhere in the US. |Front Desk: We were checked in by a helpful young gentleman. When asked, he looked up possible upgrade options and gave us a room with a view of the Empire State building. Check out isn't in person, unless you want it to be, so very painless and quick. |Unused $$$: Based on our room rates and number of rooms, we had $60 of complimentary food and beverages to use - which we couldn't, given the duration of our stay and the fact we wanted to be out exploring the city instead of sitting there to avail their F&B. While the offer is great, I suspect only business travelers actually get to use it. |Food: Breakfast was included and is served buffet style between 7 and 10. Plenty of hot and cold options, lots of seating place. The hotel also offers an evening beverage and snack service, but we weren't able to check it out because of time. |Rooms: Clean, neat and not as scarily small as my other NY hotel experiences. For the room that was booked for 3 people, we had a long comfortable couch, and extra pillows, quilts for a makeshift bed. I used the couch and had a comfortable sleep. |Location: Excellent! This was the primary reason (and the cost) for the booking and we were not disappointed. In warmer weather, one can hop to and from the hotel multiple times for sight seeing + rest, but because of the early Jan weather, we avoided multiple back and forth trips. |Overall: definitely worth repeat stays!

User image
Eric Olesen3 months ago
5/5Google icon

November 2023 Fantastic location, high quality staff. Le-Ann was amazing and made my girlfriend's 40th birthday celebration one to remember. We really appreciated her down to Earth conversation. She made it feel more homely than a typical New York City hotel. She was very knowledgeable about the area and was more than willing to go above and beyond to show us different options with the room selections. I would stay here again based off of her service alone. Excellent views of the Empire State Building and Vanderbilt building. Breakfast was fantastic and significantly better than breakfasts I've had at other Embassy Suites while traveling for work.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 310

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Number of floors 39

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Number of buildings/towers 1

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

19

Download

190

Upload

62

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

210 m

Broadway

420 m

Times Square

490 m

Grand Central Terminal

840 m

Rockefeller Center

980 m

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Getting around

34 St. Station (Herald Square)

280 m

New York W 32nd St. Station

420 m

New York, NY (NYS-Skyports Seaplane Base)

6 km

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Restaurants

Keens Steakhouse

140 m

Culture Espresso

140 m

Taco Bell

140 m

Paris Baguette

Nearby

I' Milky

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

70

Overall Safety Index

Safe

An average rating of the six safety categories

70 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

57

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

48

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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