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Image of Four Points By Sheraton Manhattan Midtown West
Image of Four Points By Sheraton Manhattan Midtown West
Image of Four Points By Sheraton Manhattan Midtown West
Image of Four Points By Sheraton Manhattan Midtown West
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1/5

Image of Four Points By Sheraton Manhattan Midtown West
Image of Four Points By Sheraton Manhattan Midtown WestImage of Four Points By Sheraton Manhattan Midtown WestImage of Four Points By Sheraton Manhattan Midtown WestImage of Four Points By Sheraton Manhattan Midtown West

Safety index

60 out of 100

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Business

Pet-friendly

Four Points By Sheraton Manhattan Midtown West

Rating icon

8.3

Good (4,322 ratings)

New York City, United States - 

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Location icon

350 m Jacob K. Javits Convention Center

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630 m Madison Square Garden

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1.05 km Times Square

Hotel Overview

Four Points By Sheraton Manhattan Midtown West, situated in New York City, is a popular choice for travelers. Based on guest reviews, this hotel is appreciated for its prime location, comfortable rooms, and efficient service. Below are the positively and negatively highlighted aspects by guests in their feedback.

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Hotel highlights

Property

Service

Location

  1. Excellent Location: Conveniently positioned, allowing easy access to various tourist attractions, public transportation, and dining options.
  2. Comfortable Rooms: Guests have praised the comfort and cleanliness of the rooms, making their stay more enjoyable.
  3. Friendly Staff: The staff's friendliness and willingness to help have been highly appreciated by guests, adding a personal touch to their stay.
  4. Good Value: Many have found the hotel to offer good value for money, considering its location and the quality of services provided.
  5. Modern Facilities: The hotel's modern amenities and facilities have been highlighted as a positive aspect, contributing to a pleasant stay.
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Area for improvement

Air Conditioning

Accessibility

Kitchen

  1. Noisy Surroundings: Due to its central location, some guests have reported disturbances from street noise, affecting their sleep quality.
  2. Room Size: A few guests felt the rooms were smaller than expected, which could be inconvenient for those traveling with a lot of luggage or preferring more spacious accommodations.
  3. Additional Charges: Some were disappointed with extra charges such as for amenities or services that they assumed were included in the room rate.
  4. Limited Dining Options: The hotel's on-site dining options were considered limited by some, pushing them to look for meals elsewhere.
  5. Occasional Maintenance Issues: A few guests encountered maintenance problems in their rooms, such as issues with the air conditioning or bathroom facilities.

Amenities

Soundproof rooms

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon8.3

RateScore

Total 4,322 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.0

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8.6

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4.1/5

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4.5/5

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agoda

37 Reviews

8.6 / 10

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booking

1,975 Reviews

8.0 / 10

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expedia

1,004 Reviews

8.6 / 10

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google

842 Reviews

4.1 / 5

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tripadvisor

464 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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842+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Room

Bathroom

Atmosphere

Bar

Dining

Breakfast

Transit

Air Conditioning

Accessibility

Business

Safety

Kitchen

Parking

Restaurant

Wi-Fi

TV

Fitness

Nature

Gym

Family

Property was mentioned 317 times

21% Negative70% Positive

Reviews based on Property

User image
Aaron Levett2 months ago
4/5Google icon

Overall, a very nice property, fairly modern. The room was very nice. There were, however, some substantial issues with service. I'd have rated 5 stars were it not for these issues. Pros: - The breakfast option for member(+1) that Platinum/Titanium/Ambassador elite members have as a welcome gift is exceptional. You get coffee/tea/juice, 2 eggs cooked any style, bacon/sausage (or fruit) and bread+hash. It's a big portion and will keep you full most of the day. - Rooms are very modern and nice, the shower was one of the nicer showers I've had in a Marriott property. - Great location with easy access to Times Square, yet far enough from Times Square that it doesn't feel chaotic. Cons: - I sent a message in the app one morning requesting extra housekeeping. The agent responded quickly and said that I was all set for the extra housekeeping, but when I returned to the room in the late afternoon (around 4:30pm), the room still had not been cleaned. When I mentioned this on the chat, instead of getting an apology and ensuring cleaning would happen, I was told that I should have requested daily cleaning at check-in, and that's why I didn't get it. This completely ignored the fact that, earlier in the chat, they had said I was "all set" for extra cleaning that day. I received a similar attitude when I talked to the front desk about this. Very unfriendly. - The front desk agent did not offer me the breakfast voucher at check-in. I had to ask for it. Agents are supposed to ask the Platinum/Titanium/Ambassador member which of the two welcome gift options they want. Know that if you are Platinum or higher, you're entitled to breakfast vouchers if you prefer those to the extra points. - One of the elevators was out for the entire duration of my stay. This left only one other elevator, which made the elevators painfully slow to arrive.

User image
Travel Couture by Dedra3 months ago
5/5Google icon

Recently spent 4 nights at this location and I really enjoyed my stay! The room is standard size for hotels in NYC but it had everything that I needed. This hotel is conveniently located to Hudson Yards and Times Square. I loved that it was not directly in the middle of the hustle and bustle of TS! On site business center and restaurant was nice to use. I enjoyed breakfast, cocktails, and dinner at the Hudson Bar onsite. I cannot say enough about the staff. Everyone that I interacted with was professional and courteous! I was able to enjoy a quick chat with Gregory during check in, Bettye during checkout, and also the General Manager Lee after I checked out. They are all gems at this location. I’m a travel agent so I enjoy checking out different properties when in destination and this one will surely be at the top of my list for recommendations to clients for a great overall value!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 148

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Number of floors 17

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

150

Upload

76

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Jacob K. Javits Convention Center

350 m

Madison Square Garden

630 m

Times Square

1.05 km

Broadway

1.12 km

Empire State Building

1.26 km

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Getting around

34th Street–Hudson Yards Station

210 m

Penn Station

700 m

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Airports Nearby

LaGuardia Airport (LGA)

14.5 km

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Restaurants

Matchaful

210 m

Blue Bottle Coffee

210 m

Skylight Diner

280 m

Fuku

210 m

Cafe Grumpy

210 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

60

Overall Safety Index

Risky

An average rating of the six safety categories

60 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

67

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

73

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Property safety

Risky

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Likelihood of theft.

lowhigh

59

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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