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Image of Gild Hall, a Thompson Hotel, part of Hyatt
Image of Gild Hall, a Thompson Hotel, part of Hyatt
Image of Gild Hall, a Thompson Hotel, part of Hyatt
Image of Gild Hall, a Thompson Hotel, part of Hyatt
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1/5

Image of Gild Hall, a Thompson Hotel, part of Hyatt
Image of Gild Hall, a Thompson Hotel, part of HyattImage of Gild Hall, a Thompson Hotel, part of HyattImage of Gild Hall, a Thompson Hotel, part of HyattImage of Gild Hall, a Thompson Hotel, part of Hyatt

Safety index

76 out of 100

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Safe area tag

Safe area

Family

Luxury

Pet-friendly

Shopping

Boutique

City

Gild Hall, a Thompson Hotel, part of Hyatt

Rating icon

8.8

Good (2,080 ratings)

New York City, United States - 

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Location icon

210 m South Street Seaport

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350 m Wall Street

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420 m New York Stock Exchange

Hotel Overview

Gild Hall, a luxury hotel situated in the heart of New York City, is recognized for its unique blend of modern elegance and classic charm. Based on user reviews, this hotel promises an exceptional stay with its thoughtful amenities and attentive service. Nestled in a vibrant area, guests have easy access to popular attractions, making it a sought-after destination for both leisure and business travelers. Let's delve into what guests have found to be the best and the least appealing aspects of their stay.

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Hotel highlights

Property

Service

Location

  1. Location: Situated in a prime area, providing easy access to local attractions and public transportation.
  2. Customer Service: Staff are highly praised for their friendliness and willingness to go above and beyond to ensure guest satisfaction.
  3. Ambiance: The hotel boasts a unique blend of modern and traditional design, creating a warm and inviting atmosphere.
  4. Room Comfort: Guests have enjoyed the comfortable beds and well-appointed rooms, promising a restful night's sleep.
  5. Cleanliness: High standards of cleanliness throughout the hotel, ensuring a pleasant and hygienic stay.
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Area for improvement

Kitchen

Air Conditioning

  1. Price: Some guests feel the cost of staying is on the higher side, affecting the overall value for money.
  2. Noise Levels: Due to its central location, some guests have reported noise disturbances from the streets, especially at night.
  3. Room Size: A few guests have mentioned that the rooms, particularly the bathrooms, can feel somewhat cramped.
  4. Wi-Fi Stability: Sporadic Wi-Fi connectivity issues have been a point of frustration for some guests.
  5. Additional Fees: Certain guests were not pleased with the additional fees for amenities that they expected to be included in the room rate.

Amenities

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.8

RateScore

Total 2,080 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.5

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9.0

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4.4/5

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agoda

37 Reviews

8.1 / 10

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booking

290 Reviews

8.5 / 10

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expedia

1,001 Reviews

9.0 / 10

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google

752 Reviews

4.4 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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752+ People Are Talking

Property

Service

Location

Cleanliness

Bar

Sleep

Room

Atmosphere

Bathroom

Dining

Breakfast

Accessibility

Business

Restaurant

Transit

Kitchen

Parking

Air Conditioning

Couples

Pets

TV

Wi-Fi

Gym

Fitness

Safety

Property was mentioned 318 times

10% Negative84% Positive

Reviews based on Property

User image
Jeffrey Cohen7 months ago
4/5Google icon

In the heart (really) of FiDi, so, manage your expectations accordingly. This property wants to be swanky and chic and generally pulls it off, but some limitations it just can't overcome. Everything is small; just two elevators, small lobby with limited seating, small breakfast restaurants, and comically if nearly unusably small gyms. Breakfast service was inconsistent and inattentive. Otherwise though the hotel is fine and a decent value. Front desk staff is friendly. Overall ambiance is cool. Room was very clean and well appointed.

User image
Brandon Ramirez2 years ago
1/5Google icon

I'm a Hyatt globalist and always stay at Hyatt properties when I travel. This was, hands down, the worst experience I've ever had at a Hyatt property. One of the hotel's elevators was down when we were checking out, which resulted in us waiting 15 minutes for an elevator up to our room on the 18th floor. When we finally got to our room, our key card had been deactivated by the hotel staff, despite the fact that we requested and received a late check out. So then, we had to run down 18 flights of stairs to get our key card activated again. And then we wait another 15 minutes to get back up to our room on the elevator. To make matters worse, hotel staff were holding up the only functioning elevator to go up and down one or two floors - even when they weren't carrying anything. In addition to this logistical nightmare, the hotel staff seemed absolutely clueless every time we interacted with them. The rooms are tacky and dated. There isn't even a electrical outlet on the nightstand - a minor detail that even your basic Holiday Inn has managed to figure out. It's obvious that this hotel does not value customer experience. I will avoid this hotel at all costs in the future and recommend you do the same.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 130

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Number of floors 18

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

213

Upload

89

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

South Street Seaport

210 m

Wall Street

350 m

New York Stock Exchange

420 m

One World Trade Center

770 m

Brooklyn Bridge

1.12 km

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Getting around

Fulton St. Station (William St.)

210 m

New York Christopher St. Station

3 km

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

25 km

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Restaurants

Pi Bakerie

140 m

Mezcali

Nearby

Voyager Espresso

140 m

Blue Ribbon Sushi Bar & Grill

Nearby

Golden Wuish

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

76

Overall Safety Index

Safe

An average rating of the six safety categories

76 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

84

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

84

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

56

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  48/100

Crime category icon

Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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