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Image of Hard Rock Hotel New York
Image of Hard Rock Hotel New York
Image of Hard Rock Hotel New York
Image of Hard Rock Hotel New York
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1/5

Image of Hard Rock Hotel New York
Image of Hard Rock Hotel New YorkImage of Hard Rock Hotel New YorkImage of Hard Rock Hotel New YorkImage of Hard Rock Hotel New York

Safety index

57 out of 100

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Luxury

Pet-friendly

Hard Rock Hotel New York

Rating icon

8.5

Good (4,637 ratings)

New York City, United States - 

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Nearby Times Square

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140 m Broadway

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280 m Radio City Music Hall

Hotel Overview

Hard Rock Hotel New York offers a unique blend of luxury, entertainment, and the vibrant spirit of New York City. This hotel aims to provide guests with an unforgettable experience through its themed decor, musical influences, and prime location. Based on user reviews, let's explore the aspects that guests have appreciated and those they felt could be improved.

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Hotel highlights

Property

Service

Location

  1. Location: Centrally located, offering easy access to major attractions and transportation.
  2. Ambiance: The vibrant, music-themed decor and atmosphere are highly praised.
  3. Entertainment: Live music and events add to the unique experience of the stay.
  4. Service: Staff and customer service received high marks for friendliness and efficiency.
  5. Amenities: Guests appreciated the high-quality amenities, including the fitness center and dining options.
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Area for improvement

Accessibility

Safety

  1. Noise Levels: Some guests found the hotel too loud, especially at night, due to its vibrant atmosphere and events.
  2. Room Size: A few reviewers mentioned that the rooms felt cramped, especially for the price point.
  3. Price: Many felt the stay was expensive and not always a good value for money.
  4. Check-in Process: The check-in process was sometimes reported to be slow and cumbersome.
  5. Room Availability: There were occasional complaints about rooms not being ready at the check-in time.

Amenities

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

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Related hotel videos

Score icon8.5

RateScore

Total 4,637 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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6.7

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8.8

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9.4

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4.5/5

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agoda

1,166 Reviews

6.7 / 10

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booking

1,723 Reviews

8.8 / 10

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expedia

1,250 Reviews

9.4 / 10

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google

498 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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498+ People Are Talking

Property

Service

Location

Cleanliness

Bar

Dining

Atmosphere

Sleep

Room

Breakfast

Nightlife

Bathroom

Accessibility

Restaurant

Family

Safety

Business

Air Conditioning

Kitchen

Parking

Fitness

Gym

Couples

Nature

Wi-Fi

TV

Property was mentioned 204 times

10% Negative82% Positive

Reviews based on Property

User image
Francisco Suarez3 months ago
5/5Google icon

Our stay at the Hard Rock Hotel was fabulous start to end. We stayed 4 nights Wednesday to Sunday. The location was better than expected, it's right in Times Square, maybe 2-3 minute walk to it's center and where all the giant led billboards are. There was a pizzeria next door which we tried one late night, it was great. There is a mini mart next door as well, so we bought beer and munchies. Down the road we walk to Rockefeller building, very close. The roof top bar was so good, we had many LAPECHE MODE cocktails, so good and also had some food!! We did made prior reservations for one afternoon. The lobby bar was very good, it was second floor, same as the reception. Every staff was super friendly and accomodating any need we had immediately. Checking out was a breeze, the hotel bell service scheduled transport for us and it was waiting at the time requested for a flat rate fee to LaGuardia. We did not get to try sessions restaurant on lobby, but i'm sure it was great. Went to two comedy shows in their event venue it was good as well, clean. Everything was simply perfect, loved every bit of it. Will come back 100%.

User image
Laureen Biczak9 months ago
5/5Google icon

We booked a studio balcony suite and were thrilled with the size and furnishing of the balcony! A comfy couch and chair. The room itself wasn't huge but did not feel cramped (often a problem with NYC hotels) and the bathroom was very nice. They hit all the items I consider critical. Lots of plugs at desk and both sides of the bed, a safe, a fridge and coffee maker, even a steamer!. The desk and chair were very usable and the room decor was very nice. Soundproofing was excellent. Service was impeccable from checkin and bellman and concierge. Sessions had a nice outside terrace- service a bit slow but friendly.. Love it here and really loved that I got a decent rate and some added amenities because of my X card status and I actually paid for the room with my Unity points. Glad to find a place to land when I am in NYC. Location near Time Square was fabulous (even close to a Crispy Cream donuts!!!!). Supermarket was right next door as well.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 446

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

154

Upload

61

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Times Square

Nearby

Broadway

140 m

Radio City Music Hall

280 m

Rockefeller Center

280 m

Central Park

910 m

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Getting around

49th St. Station

210 m

Grand Central

Nearby

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

26.5 km

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Restaurants

Olive Garden

140 m

Del Frisco's Double Eagle Steakhouse

140 m

Little Italy Pizza

Nearby

Playwright Tavern

140 m

Gong CHA

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

47

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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