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Image of Hilton Garden Inn New York Times Square South
Image of Hilton Garden Inn New York Times Square South
Image of Hilton Garden Inn New York Times Square South
Image of Hilton Garden Inn New York Times Square South
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1/5

Image of Hilton Garden Inn New York Times Square South
Image of Hilton Garden Inn New York Times Square SouthImage of Hilton Garden Inn New York Times Square SouthImage of Hilton Garden Inn New York Times Square SouthImage of Hilton Garden Inn New York Times Square South

Safety index

58 out of 100

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Business

Pet-friendly

City

Hilton Garden Inn New York Times Square South

Rating icon

8.3

Good (6,986 ratings)

New York City, United States - 

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420 m Madison Square Garden

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630 m Times Square

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700 m Broadway

Hotel Overview

Hilton Garden Inn New York Times Square South, set in the vibrant heart of New York City, offers travelers a comfortable and convenient stay, with easy access to iconic landmarks and entertainment venues. However, this hotel, like any other, has its strengths and weaknesses according to guest reviews.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Situated in the heart of New York, close to major attractions and public transport.
  2. Helpful Staff: Guests praised the friendly and accommodating staff, always ready to assist.
  3. Clean Rooms: Reviews consistently mention the cleanliness of the rooms, ensuring a comfortable stay.
  4. Excellent Amenities: The hotel provides a range of high-quality amenities, including a fitness center and business facilities.
  5. Comfortable Beds: Many guests have highlighted the comfort of the beds, ensuring a good night's sleep.
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Area for improvement

Wi-Fi

  1. Noise Levels: Some guests have reported high noise levels, particularly from the streets, affecting sleep quality.
  2. Limited Dining Options: Reviews have pointed out the lack of diverse dining options within the hotel premises.
  3. Room Size: A common critique is the smaller room sizes, making it feel a bit cramped, especially for families.
  4. Wi-Fi Issues: Guests have occasionally mentioned problems with the Wi-Fi connectivity and speed.
  5. Long Wait Times: During peak times, guests have experienced long waits for elevators and check-in/check-out processes.

Amenities

Microwave

Extra beds/cribs

Grocery/Convenience store

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

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Related hotel videos

Score icon8.3

RateScore

Total 6,986 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.1

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8.6

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4.2/5

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4.5/5

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agoda

114 Reviews

8.1 / 10

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booking

3,659 Reviews

8.1 / 10

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expedia

1,030 Reviews

8.6 / 10

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google

1,366 Reviews

4.2 / 5

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tripadvisor

817 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,366+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Room

Bathroom

Atmosphere

Breakfast

Dining

Bar

Transit

Accessibility

Kitchen

Safety

Air Conditioning

Restaurant

Parking

Wi-Fi

Business

Family

TV

Nightlife

Fitness

Gym

Property was mentioned 430 times

16% Negative77% Positive

Reviews based on Property

User image
Travelchick206 months ago

We chose this hotel based on location and price while attending the US Open. We arrived early in the morning by car, were able to register, store our luggage, and park our car literally feet away from the hotel. The staff are very attentive and quick.||We returned late in the evening, received our room key and our stored luggage and were given a room on a higher floor like requested facing the street - and a residential building. No noise heard from the street - amazing for New York. Our room was small, but still ok for NY standards.. the only thing was that the bathroom door touched the double bed, but otherwise ok.||There is complementary coffee in the lobby and a few snacks you can purchase.||The only drawback to this property is the WIFI... it drops all the time, so don't bother.||Checkout was quick, we left our luggage again with the front desk. Car was easy to retrieve, staff at the garage were good and no issues with the car.||Would stay here again.

User image
Nikkole Gadsden6 months ago
4/5Google icon

We were 2 adults and 3 kids in a room with 2 double beds (Room 2006). No "view" per se, but it also didn't abut another building so you could have natural light and not have someone staring in your window as others have commented. Yes, it's small, yes it's pricey - but that's how NYC hotels are. The neighborhood felt perfectly safe to me (yes you will likely see people experiencing homelessness or mental illness challenges - again that's NYC). It was clean, the beds were comfy, and it's a very convenient location. Wifi was good, AC was loud, but worked. Everyone I interacted with was quite friendly. I paid extra for the early check-in which was great since we arrived in the early am on a redeye. We were only there for one night so lived out of our suitcases. It's definitely not a room you are meant to spend a lot of time in, but is a place to rest your head after a fun day out in NYC. There is a small wardrobe and a few drawers - which would probably be fine for 2 people at most. I would stay here again.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 250

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Number of floors 22

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Number of buildings/towers 1

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

151

Upload

75

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Madison Square Garden

420 m

Times Square

630 m

Broadway

700 m

Bryant Park

910 m

Rockefeller Center

1.5 km

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Getting around

34 St.

Nearby

Penn Station

490 m

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Airports Nearby

LaGuardia Airport (LGA)

18.5 km

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Restaurants

Arvaci coffee

210 m

The Distinguished Wakamba Cocktail Lounge

140 m

Longo Bros

140 m

Non Solo Piada

Nearby

Chi Restaurant & Bar

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

40

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

47

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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