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Image of Hilton Garden Inn New York/West 35th Street
Image of Hilton Garden Inn New York/West 35th Street
Image of Hilton Garden Inn New York/West 35th Street
Image of Hilton Garden Inn New York/West 35th Street
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1/5

Image of Hilton Garden Inn New York/West 35th Street
Image of Hilton Garden Inn New York/West 35th StreetImage of Hilton Garden Inn New York/West 35th StreetImage of Hilton Garden Inn New York/West 35th StreetImage of Hilton Garden Inn New York/West 35th Street

Safety index

70 out of 100

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Safe area tag

Safe area

Business

Family

Pet-friendly

Shopping

Hilton Garden Inn New York/West 35th Street

Rating icon

8.5

Good (6,328 ratings)

New York City, United States - 

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210 m 5th Avenue

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350 m Empire State Building

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490 m Broadway

Hotel Overview

Hilton Garden Inn New York/West 35th Street is a well-reviewed hotel located in the heart of New York City. It offers convenient access to major attractions and provides a comfortable stay for its guests. Based on user reviews, the hotel has received praise for its excellent location, friendly staff, and overall cleanliness. However, some guests have noted areas where improvements could be made.

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Hotel highlights

Location

Property

Service

  1. Excellent Location: Centrally located, allowing easy access to the city's major attractions, shopping, and dining options.
  2. Friendly Staff: Reviewers frequently commend the staff's professionalism and enthusiastic assistance.
  3. Cleanliness: High standards of cleanliness in rooms and public areas are consistently noted.
  4. Comfortable Rooms: Guests have praised the comfort of the bedding and the well-maintained room facilities.
  5. Good Value: Many guests feel the hotel offers good value considering its location and amenities.
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Area for improvement

Accessibility

Air Conditioning

  1. Noise Levels: Some guests have reported higher than desired noise levels from the street and neighboring rooms.
  2. Room Size: Complaints about the smaller than expected room sizes are common among reviews.
  3. Limited In-Hotel Dining Options: The lack of variety in dining choices within the hotel has been mentioned.
  4. Additional Charges: Some guests were not pleased with unexpected charges, such as for Wi-Fi or resort fees.
  5. Slow Elevators: Reports of slow elevator service occasionally causing delays for guests.

Amenities

Microwave

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Bar

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Related hotel videos

Score icon8.5

RateScore

Total 6,328 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.3

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9.0

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4.2/5

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agoda

453 Reviews

8.1 / 10

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booking

2,658 Reviews

8.3 / 10

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expedia

1,348 Reviews

9.0 / 10

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google

1,869 Reviews

4.2 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,869+ People Are Talking

Location

Property

Service

Cleanliness

Room

Sleep

Breakfast

Bathroom

Atmosphere

Accessibility

Transit

Kitchen

Restaurant

Dining

Bar

Safety

Family

Parking

Business

Air Conditioning

Fitness

Gym

Wi-Fi

TV

Nature

Nightlife

Location was mentioned 583 times

3% Negative92% Positive

Reviews based on Location

User image
Viktoria2 months ago
5/5Google icon

Stayed a week end of December. Great location, cute and modern room, nice view, excellent mattress and best of all: incredible customer service provided by staff at hotel! Huge shoutout to Adrianna from housekeeping! Such a hard worker and so warm and kind! She took care of every single need of mine. Made me feel less anxious about being in NY all on my own. Wonderful woman!! The Hilton hotel has a great employee in her. Thank you for your hospitality and care, Adriana!!

User image
Krisia T2 months ago
5/5Google icon

Hotel is in a central location and really comfy! What makes the stay awesome is the hospitality that the staff show me and my family! Super kid friendly and willing to help with anything! Daisy Slay made our stay here so wonderful!! I want everyone to know how awesome the staff here is!! Thank you for making ourChristmas trip so unforgettable!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 298

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Number of floors 31

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Number of buildings/towers 1

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Year Built 2009

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

18

Download

188

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

210 m

Empire State Building

350 m

Broadway

490 m

Times Square

560 m

Rockefeller Center

1.05 km

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Getting around

34 St. Station (Herald Square)

140 m

New York W 32nd St. Station

280 m

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Airports Nearby

LaGuardia Airport (LGA)

12 km

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Restaurants

Monarch Rooftop

Nearby

Wafels & Dinges Cabana

Nearby

Keens Steakhouse

140 m

Taco Bell

Nearby

Paris Baguette

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

70

Overall Safety Index

Safe

An average rating of the six safety categories

70 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

57

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

48

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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