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Image of Hotel Boutique at Grand Central
Image of Hotel Boutique at Grand Central
Image of Hotel Boutique at Grand Central
Image of Hotel Boutique at Grand Central
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1/5

Image of Hotel Boutique at Grand Central
Image of Hotel Boutique at Grand CentralImage of Hotel Boutique at Grand CentralImage of Hotel Boutique at Grand CentralImage of Hotel Boutique at Grand Central

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Hotel Boutique at Grand Central

Rating icon

8.3

Good (4,186 ratings)

New York City, United States - 

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350 m Grand Central Terminal

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420 m 5th Avenue

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770 m Rockefeller Center

Hotel Overview

Hotel Boutique at Grand Central, located in the heart of New York City, offers a unique and sophisticated lodging experience. It's an ideal choice for travelers looking to immerse themselves in the vibrancy of the city. Based on user reviews, here are some insights into the hotel's pros and cons.

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Hotel highlights

Property

Location

Service

  1. Location: Situated in a prime area, offering easy access to major attractions and public transport.
  2. Staff: Highly praised for their friendly and helpful service, enhancing guest experiences.
  3. Amenities: Provides a range of quality amenities, including a fitness center, ensuring a comfortable stay.
  4. Rooms: Well-appointed and clean rooms, providing a cozy and comfortable environment.
  5. Value: Many reviewers found it to be a good deal given its location and quality services.
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Area for improvement

  1. Noise: Due to its central location, some guests reported noise disturbances from the streets.
  2. Room Size: A few guests found the rooms to be on the smaller side, which may be typical for the area.
  3. Additional Costs: Some were surprised by additional fees for certain amenities or services.
  4. Wi-Fi Connectivity: There were occasional complaints about the reliability of the Wi-Fi service.
  5. Elevators: Minor grievances were noted regarding the speed and size of the elevators.

Amenities

Microwave

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon8.3

RateScore

Total 4,186 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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7.7

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8.4

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4.2/5

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4.5/5

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agoda

118 Reviews

8.6 / 10

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booking

1,620 Reviews

7.7 / 10

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expedia

1,003 Reviews

8.4 / 10

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google

470 Reviews

4.2 / 5

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tripadvisor

975 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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470+ People Are Talking

Property

Location

Service

Cleanliness

Room

Sleep

Bar

Atmosphere

Bathroom

Transit

Accessibility

Breakfast

Kitchen

Dining

Air Conditioning

TV

Wi-Fi

Safety

Gym

Fitness

Business

Restaurant

Property was mentioned 179 times

17% Negative78% Positive

Reviews based on Property

User image
Courtney6 months ago
3/5Google icon

Overall I was ok with my stay. I also didn't stay in my room long enough to really make any complaints but the complaints I do have made the stay a little uncomfortable. First, I don't think I was given the correct room. I booked a king bed but my feet hung off the bed so I'm sure it wasn't a king. Didn't realize until it was very late at night and I was too tired to go complain. Also didn't have time the next day to complain so just dealt with it. Bathroom was a little dirty. Had hair stuck to the side of the shower of different thicknesses. Also the shower curtain touches the floor and goes into the shower by 1 foot. The air conditioner quit working. Like it was on and blowing air but it wasn't blowing cold air. This happened on our second day and it was very late at night when we got back so thought it pointless to try to get it fixed. That night was our last and not having air made the room very unpleasant and gave me a headache. Area was a little noisy but l guess that's New York. The door was difficult to find because Google shows the building entrance on the wrong street. The location is prime though. Right by Grand Central, close the Central Park and Times Square and can easily jump on the Lexington Subway to get to Brooklyn Bridge. Employees were friendly. I wanted to check in early though and called a week ahead of time to be put on a list due to my flight arriving at 6am.. I was told I'd have to call on Friday morning to see if I can check in early. Very inconvenient by not knowing where to put luggage or if we'd be able to shower before exploring. We just decided to show up that morning and hope for the best. We ended up getting told conflicting information. First we're told we could check on by noon and they allowed us to arrange our luggage and change. Once we arranged our luggage and changed and got back downstairs, we spoke to a different employee who said we wouldn't be able to check in until 3 because of the room we booked. But they held our luggage, so that somewhat worked but was definitely not ideal. Late checkout wasn't even an option... even though the website says it is. We were told the latest we could check out was 12:30 and if we wanted any later, we'd have to pay for another day. Very inconvenient and annoying for later flights and needing to prepare for a flight. Ended up having a very uncomfortable flight because of not being able to properly prepare for the flight. Guess that's not their problem but I feel the check in and check out times need to be flexible. But again, they did hold our luggage until we had to leave for the flight, so that somewhat worked out. Overall, stay was alright. I think if I were to go back to New York, I might stay again but will definitely be looking for other options first.

User image
lewm911 year ago

We stayed here over the New Year period for 4 nights on a couples city break. Immediately what stood out was the location and value of the hotel - both excellent. We decided we'd be out exploring for most of our time in NYC so did not need a grand lobby or huge hotel with restaurants etc. This place matched what we were looking for perfectly. Still modern and comfortable, the hotel met our every need. The rooms were spacious enough and we went for a basic one, the staff were also incredibly friendly and helpful offering lots of knowledge about the city. The absolute hidden gem is on the top floor, an observatory/lounge offering a nice atmosphere of peace out of the chaos of the city and great views outside, the Chrysler building in particular. It has a great coffee machine, and we saw plenty of guests enjoy the ambience with some drinks/food they had bought themselves (there's a small store right opposite). I wouldn't hesitate to recommend this hotel for those with needs similar to ours. My only feedback is you have to ask for housekeeping services, it isn't standard. Once we knew this it was fine, although we did ask one day and it wasn't done. This was resolved the next day with an apology. Thanks for a great stay

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 92

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

229

Upload

87

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Grand Central Terminal

350 m

5th Avenue

420 m

Rockefeller Center

770 m

Times Square

910 m

Central Park

1.5 km

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Getting around

Grand Central

Nearby

5 Av Station (W. 42nd St.)

630 m

New York, NY (NYS-Skyports Seaplane Base)

4.5 km

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Restaurants

Bierhaus NYC

140 m

99 Cent Fresh Pizza

Nearby

The Wheeltapper Pub

140 m

Cafe Metro

Nearby

Uncle Charlie's

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

81

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

87

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

64

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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