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Image of Hyatt House New York/Chelsea
Image of Hyatt House New York/Chelsea
Image of Hyatt House New York/Chelsea
Image of Hyatt House New York/Chelsea
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1/5

Image of Hyatt House New York/Chelsea
Image of Hyatt House New York/ChelseaImage of Hyatt House New York/ChelseaImage of Hyatt House New York/ChelseaImage of Hyatt House New York/Chelsea

Safety index

73 out of 100

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Safe area tag

Safe area

Business

Shopping

Hyatt House New York/Chelsea

Rating icon

8.5

Good (2,498 ratings)

New York City, United States - 

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350 m 5th Avenue

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630 m Empire State Building

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910 m Broadway

Hotel Overview

Hyatt House New York/Chelsea is a well-regarded hotel in New York City, known for offering a comfortable and convenient stay for visitors. Positioned in the vibrant Chelsea area, guests can enjoy easy access to a variety of dining, shopping, and entertainment options. Based on user reviews, this hotel has a reputation for providing a good balance of amenities and services to ensure a pleasant stay.

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Hotel highlights

Property

Location

Service

  1. Location: Strategically placed in the heart of Chelsea, offering easy access to major attractions, dining, and shopping.
  2. Customer Service: Staff are frequently praised for their friendly and accommodating service.
  3. Room Comfort: Guests often highlight the comfort and cleanliness of the rooms.
  4. Complimentary Breakfast: Provides a good start to the day with a variety of options.
  5. Value for Money: Many reviewers find the hotel offers good value for the quality of stay provided.
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Area for improvement

Air Conditioning

  1. Room Size: Some guests feel the rooms are smaller than expected for the price.
  2. Noise Levels: Due to its central location, noise from the street can sometimes be an issue.
  3. Additional Fees: A few guests were surprised by extra charges not initially anticipated.
  4. Limited Amenities: Some visitors wish there were more on-site amenities available.
  5. Slow Elevators: Guests have reported slow elevator service during busy periods.

Amenities

Microwave

Extra beds/cribs

Grocery/Convenience store

Soundproof rooms

Breakfast included

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.5

RateScore

Total 2,498 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.1

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8.8

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4.3/5

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agoda

25 Reviews

8.9 / 10

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booking

821 Reviews

8.1 / 10

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expedia

848 Reviews

8.8 / 10

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google

804 Reviews

4.3 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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804+ People Are Talking

Property

Service

Location

Room

Breakfast

Cleanliness

Restaurant

Bathroom

Sleep

Kitchen

Atmosphere

Accessibility

Fitness

Gym

Dining

Transit

Bar

Nature

Air Conditioning

Business

Safety

Family

TV

Parking

Nightlife

Wi-Fi

Property was mentioned 264 times

16% Negative78% Positive

Reviews based on Property

User image
Katie Frazier2 months ago
5/5Google icon

We stayed here for 3 nights over the New Years weekend. We tried to check in early (our train got in around 1:30 and check in was at 3). They held our luggage and told us they would text when our room was ready. We splurged for a king suite to get some extra space and a view. We were in room 2901. The views were spectacular! Our bedroom was a stunner with floor to ceiling windows across an entire wall and corner. Our balcony had an awesome view of the Empire State Building and even could see a peek of Times Square through the skyline.

User image
Nimit Patel5 months ago
4/5Google icon

*** The view from the rooftop is amazing. It was so cool to have a peaceful place to go and enjoy golden hour and at night time where you can see the Empire State Chrysler building freedom tower and more. See photos attached. Stayed here on a business trip. The hotel itself is situated in a convenient location in the heart of Manhattan so it’s convenient both for business travelers and tourists to get all around. It’s also walkable to a plethora of attractions and dining. The staff is excellent. Everyone I dealt with was kind and professional. The room is modern and has what you need. Lightning is abysmal. Rooms were nicely turned over daily. Requests promptly taken care of. One major gripe I have with this location is that the breakfast is ABYSMAL. INEDIBLE. People who don’t think they simply have low standards and I feel sorry for them. I tried to eat the first 2 days and then I basically didn’t eat breakfast because it was so bad. Some of the worst eggs, French toast I’ve ever had at any hotel.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 150

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

192

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

350 m

Empire State Building

630 m

Broadway

910 m

Times Square

980 m

Grand Central Terminal

1 km

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Getting around

28 St. Station (Broadway)

140 m

New York W 32nd St. Station

280 m

New York, NY (NYS-Skyports Seaplane Base)

5 km

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Restaurants

Skirt Steak

Nearby

The Grey Dog

140 m

L'Amico

140 m

Barn Joo Nomad

Nearby

Pergola

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

51

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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