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Image of Hyatt Place New York/Chelsea
Image of Hyatt Place New York/Chelsea
Image of Hyatt Place New York/Chelsea
Image of Hyatt Place New York/Chelsea
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1/5

Image of Hyatt Place New York/Chelsea
Image of Hyatt Place New York/ChelseaImage of Hyatt Place New York/ChelseaImage of Hyatt Place New York/ChelseaImage of Hyatt Place New York/Chelsea

Safety index

73 out of 100

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Safe area tag

Safe area

Pet-friendly

Business

City

Hyatt Place New York/Chelsea

Rating icon

7.9

Fair (11,466 ratings)

New York City, United States - 

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490 m 5th Avenue

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700 m Madison Square Garden

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1.05 km Empire State Building

Hotel Overview

Hyatt Place New York/Chelsea is a hotel situated in the vibrant Chelsea neighborhood of New York City, offering guests a comfortable and convenient base for exploring the area's attractions. Based on user reviews, this hotel is recognized for its commendable service and amenities, though it encounters some areas for improvement.

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Hotel highlights

Location

Service

Room

  1. Location: Guests appreciate its central location in Chelsea, making it easy to access various attractions and public transportation.
  2. Comfortable Rooms: Many visitors highlight the comfort of the rooms, noting their cleanliness and spaciousness.
  3. Friendly Staff: The helpful and friendly staff is frequently mentioned, with guests appreciating their attentiveness and service.
  4. Bountiful Breakfast: The breakfast offered is often praised for its variety and quality, contributing to a positive start of the day.
  5. Modern Facilities: The hotel’s modern amenities and facilities are a hit among guests, enhancing their stay experience.
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Area for improvement

Accessibility

Air Conditioning

Wi-Fi

  1. Price: Some guests find the hotel to be quite expensive, especially when considering additional costs.
  2. Noise Issues: Due to its central location, noise from the street or other guests can sometimes be an issue, affecting the quality of sleep.
  3. Limited In-Room Amenities: A few reviews mention a lack of certain in-room amenities that could have improved their stay.
  4. Slow Elevators: Guests have reported frustrations with the elevators being slow, particularly during busy periods.
  5. Wi-Fi Connectivity: Although Wi-Fi is available, some guests have experienced inconsistent or slow internet connections.

Amenities

Breakfast included

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Gym

Gym

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Related hotel videos

Score icon7.9

RateScore

Total 11,466 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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3.9/5

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4.0/5

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booking

9,823 Reviews

7.9 / 10

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google

771 Reviews

3.9 / 5

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tripadvisor

872 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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771+ People Are Talking

Property

Service

Room

Location

Breakfast

Accessibility

Cleanliness

Sleep

Restaurant

Bathroom

Dining

Transit

Bar

Atmosphere

Nature

Safety

Air Conditioning

Kitchen

Business

Wi-Fi

Fitness

Gym

TV

Family

Couples

Nightlife

Property was mentioned 410 times

28% Negative57% Positive

Reviews based on Property

User image
Magda Chelstowska2 months ago
3/5Google icon

Great location, everything was close by. Amazing view on the Empire State Building. Bed was very comfortable and the shower was really good! You could hear everything through the door though. You have to wait quite a long time for the elevator and often they are packed full. Breakfast was ok - packed during rush hour and not great selection. Lobby was always full of people waiting for something and some were sleeping on the floor. Overall good experience but will not stay here again. Good price for what you get but it’s not a 4-star hotel as advertised.

User image
Antonio B1 month ago

The hotel is quite nice, good quality for breakfast even if there's not a lot of different products. But the main issue are the elevators!! We've spent tens of minutes waiting for those elevators in the building, and by the way, I wrote this review awaiting the elevator (already 8 minutes here).

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 510

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Number of floors 45

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Number of buildings/towers 1

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Year Built 2021

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

181

Upload

54

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

490 m

Madison Square Garden

700 m

Empire State Building

1.05 km

Times Square

1.26 km

Broadway

1.26 km

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Getting around

23 St. Station (7th Av.)

140 m

New York 23rd St. Station

210 m

New York, NY (NYS-Skyports Seaplane Base)

4.5 km

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Restaurants

Variety Coffee Roasters

140 m

East One Coffee Roasters

210 m

Taco Bell

140 m

Smithfield Hall

210 m

Seven Grams Caffe

210 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

51

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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