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Image of Hyatt Union Square New York
Image of Hyatt Union Square New York
Image of Hyatt Union Square New York
Image of Hyatt Union Square New York
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1/5

Image of Hyatt Union Square New York
Image of Hyatt Union Square New YorkImage of Hyatt Union Square New YorkImage of Hyatt Union Square New YorkImage of Hyatt Union Square New York

Safety index

74 out of 100

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Safe area tag

Safe area

Business

Pet-friendly

Adventure sport

City

Hyatt Union Square New York

Rating icon

8.4

Good (1,116 ratings)

New York City, United States - 

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350 m 5th Avenue

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1.12 km New York University

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2 km Empire State Building

Hotel Overview

Hyatt Union Square New York, located in the vibrant heart of New York City, is a hotel that embodies the energy and style of its surroundings. Based on user reviews, it is evident that this hotel offers a unique blend of comfort, convenience, and modern luxury, making it a popular choice for travelers seeking an authentic New York City experience.

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Hotel highlights

Service

Property

Location

  1. Location: Situated in a prime area, offering easy access to local attractions, dining, and shopping.
  2. Modern Rooms: Guests appreciate the modern, clean, and well-equipped rooms.
  3. Friendly Staff: The hotel's staff is often praised for being accommodating, friendly, and helpful.
  4. Ambiance: The overall ambiance and design of the hotel are described as stylish and inviting.
  5. Amenities: The hotel provides a good range of amenities that enhance the comfort of guests' stays.
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Area for improvement

Bathroom

Accessibility

  1. Price: Some guests find the hotel to be on the pricey side.
  2. Noise Levels: Due to its central location, noise can be an issue for some guests, especially at night.
  3. Room Size: A few guests have commented on the rooms being smaller than expected.
  4. Extra Charges: There are mentions of additional charges for certain services that guests were not initially aware of.
  5. WiFi Connectivity: A few reviews indicate problems with WiFi connectivity within the hotel.

Amenities

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon8.4

RateScore

Total 1,116 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.7

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4.3/5

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booking

286 Reviews

7.7 / 10

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google

830 Reviews

4.3 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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830+ People Are Talking

Property

Service

Location

Cleanliness

Bar

Dining

Bathroom

Sleep

Atmosphere

Room

Accessibility

Fitness

Breakfast

Gym

Transit

Nightlife

Business

Restaurant

TV

Safety

Kitchen

Wi-Fi

Air Conditioning

Couples

Property was mentioned 257 times

16% Negative75% Positive

Reviews based on Property

User image
Dustin Frye4 months ago
5/5Google icon

Had a great stay at Hyatt Union Square. Location is excellent with easy train access. Room was in good shape, housekeeping was attentive and kept the room in order. Front desk staff were accommodating and friendly. Would stay at this property again.

User image
abdul kadir10 months ago
2/5Google icon

The service is quite slow. As per their rules, the laundry requested before 9am should be returned the same day and I didn't get any reply from them about it by the next day morning. Not reliable. Better to keep extra clothes. Also, they didn't replace the laundry bag I used and had to keep waiting for my batch of clothes. I asked for a hair comb and it took forever. I had to do multiple follow ups. Not worth the money. The property is good.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 178

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Number of floors 11

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Year Built 2013

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

234

Upload

70

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

350 m

New York University

1.12 km

Empire State Building

2 km

Grand Central Terminal

2 km

Madison Square Garden

2 km

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Getting around

14 St

Nearby

New York 14th St. Station

630 m

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Airports Nearby

LaGuardia Airport (LGA)

14 km

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Restaurants

Bravo Pizza

210 m

Max Brenner New York

140 m

Cava

Nearby

Le Cafe Coffee

Nearby

Sticky's Finger Joint

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

74

Overall Safety Index

Safe

An average rating of the six safety categories

74 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

81

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

87

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

83

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

56

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

81

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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