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Image of LUMA Hotel Times Square
Image of LUMA Hotel Times Square
Image of LUMA Hotel Times Square
Image of LUMA Hotel Times Square
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1/5

Image of LUMA Hotel Times Square
Image of LUMA Hotel Times SquareImage of LUMA Hotel Times SquareImage of LUMA Hotel Times SquareImage of LUMA Hotel Times Square

Safety index

70 out of 100

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Safe area tag

Safe area

Family

LUMA Hotel Times Square

Rating icon

9.1

Excellent (4,767 ratings)

New York City, United States - 

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Nearby Broadway

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140 m Bryant Park

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140 m Times Square

Hotel Overview

LUMA Hotel Times Square, situated in New York City, is a popular choice among travelers seeking a blend of comfort and convenience in a vibrant location. This hotel has garnered attention for its modern amenities, strategic location, and attentive service. Based on the collective feedback of guests, it offers an experience that caters to the needs of a wide range of travelers, from business visitors to vacationing families.

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Hotel highlights

Service

Property

Location

  1. Strategic Location: Nestled in the heart of the city, it offers easy access to major attractions and public transportation.
  2. Modern Amenities: Equipped with up-to-date facilities catering to both leisure and business needs.
  3. Attentive Staff: The hotel prides itself on a team of professionals always ready to assist guests.
  4. Comfortable Rooms: Guests have highlighted the comfort and cleanliness of the rooms.
  5. Great Dining Options: Offers a variety of dining experiences that cater to diverse tastes and preferences.
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Area for improvement

  1. Pricey: Some guests have mentioned that the hotel, including its services and dining options, can be on the expensive side.
  2. Noisy Environment: Due to its central location, some guests have reported disruptions from street noise.
  3. Limited Space: A few guests have commented on the rooms and public areas being more compact than expected.
  4. Parking Issues: Located in a bustling area, parking can be challenging and sometimes expensive.
  5. Extra Charges: There have been mentions of additional charges for certain amenities that guests expected to be complimentary.

Amenities

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

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Related hotel videos

Score icon9.1

RateScore

Total 4,767 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.1

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9.0

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9.4

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4.6/5

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agoda

50 Reviews

9.1 / 10

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booking

2,927 Reviews

9.0 / 10

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expedia

1,001 Reviews

9.4 / 10

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google

789 Reviews

4.6 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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789+ People Are Talking

Service

Property

Location

Cleanliness

Sleep

Room

Atmosphere

Bar

Bathroom

Breakfast

Dining

Family

Accessibility

Restaurant

Transit

Kitchen

Nightlife

Parking

Safety

Wi-Fi

TV

Air Conditioning

Service was mentioned 329 times

6% Negative92% Positive

Reviews based on Service

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Sarah P1 month ago

This hotel was perfectly located in Midtown Manhattan, which was ideal for our long weekend trip to see 3 Broadway shows. The staff was very friendly and accommodating. The rooms were clean and spacious. The beds and pillows were comfortable. The shower was wonderful! I was a little anxious when I saw our room was right next to the elevator, but, despite being a light sleeper, I wasn't at all disturbed in the night. I loved the addition of a noise machine... I recommend the cozy fireplace track for a restful night's sleep! Only negatives: our window blind didn't work (but not an issue as we only had a view of a brick wall! Ha!)... and one of the bed drawers was falling apart. But all in all, a successful stay and we would definitely come back again! Oh... and there is a nice little restaurant and bar downstairs. Perfect!

User image
Jayme T1 month ago

Already looking forward to our next stay at LUMA. The service is top notch, rooms are big and thoughtfully appointed for travelers, quiet rooms yet convenient to everything you need via walking or subway. Whole Foods and two pharmacies around the corner. A bit pricier than others nearby but you get so much more. Truly the perfect travel hub!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 130

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Number of floors 28

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Number of buildings/towers 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

125

Upload

62

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Broadway

Nearby

Bryant Park

140 m

Times Square

140 m

New York Public Library

350 m

Rockefeller Center

700 m

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Getting around

Times Sq.

Nearby

New York W 32nd St. Station

770 m

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Airports Nearby

LaGuardia Airport (LGA)

15.5 km

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Restaurants

Joe's Pizza

140 m

Genji

140 m

Paris Baguette Boulangerie

Nearby

L'Adresse

140 m

Pret a Manger

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

70

Overall Safety Index

Safe

An average rating of the six safety categories

70 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

57

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

48

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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