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Image of Mandarin Oriental, New York
Image of Mandarin Oriental, New York
Image of Mandarin Oriental, New York
Image of Mandarin Oriental, New York
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1/5

Image of Mandarin Oriental, New York
Image of Mandarin Oriental, New YorkImage of Mandarin Oriental, New YorkImage of Mandarin Oriental, New YorkImage of Mandarin Oriental, New York

Safety index

77 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

Spa

Shopping

Family

City

Mandarin Oriental, New York

Rating icon

9.0

Excellent (4,067 ratings)

New York City, United States - 

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Location icon

140 m Central Park

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420 m Lincoln Center

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560 m Broadway

Hotel Overview

Mandarin Oriental, New York is a high-end hotel located in New York City, known for offering its guests a luxurious and unforgettable experience. Nestled in an iconic location, it boasts breathtaking views, exquisite dining options, and exceptional service, according to user reviews. However, like any establishment, it also has its set of drawbacks as pointed out by some visitors.

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Hotel highlights

Service

Property

Amenities

  1. Stunning Views: Guests rave about the panoramic vistas of the city skyline and Central Park.
  2. Luxurious Rooms: The accommodations are praised for their elegance, comfort, and well-appointed amenities.
  3. Exceptional Service: The staff's attentiveness and professionalism receive high marks from guests.
  4. Prime Location: Its central location is ideal for exploring New York City's attractions.
  5. Exquisite Dining: The on-site dining options are highlighted for their quality and diverse offerings.
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Area for improvement

Sleep

  1. High Prices: Many guests consider the hotel's rates and services to be on the expensive side.
  2. Reservation Issues: Some have reported difficulties with booking and reservation confirmations.
  3. Limited Pool Access: Restrictions on the swimming pool's availability have disappointed some visitors.
  4. Noise Levels: Despite its premium location, noise from the city can sometimes be bothersome.
  5. Slow Service: There are occasional mentions of slow service in the dining areas.

Amenities

Microwave

Babysitting

Babysitting

Pool

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Spa

Parking available

Parking available

Free WiFi

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Related hotel videos

Score icon9.0

RateScore

Total 4,067 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.5

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9.0

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4.6/5

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4.5/5

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agoda

22 Reviews

8.8 / 10

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booking

267 Reviews

8.5 / 10

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expedia

450 Reviews

9.0 / 10

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google

1,278 Reviews

4.6 / 5

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tripadvisor

2,050 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,278+ People Are Talking

Service

Property

Bar

Amenities

Food

Location

Nature

Breakfast

Atmosphere

Cleanliness

Wellness

Fitness

Spa

Bathroom

Business

Restaurant

Sleep

Couples

Gym

Pool

Entertainment

Family

Accessibility

Kitchen

Parking

Transit

Service was mentioned 262 times

14% Negative82% Positive

Reviews based on Service

User image
Hope Ricciardi1 month ago
5/5Google icon

The Mandarin Oriental Team went above and beyond, making our stay a memorable one. The luxurious accommodations, coupled with exceptional service, made our stay truly memorable. The hotel's prime location made exploring Manhattan effortless. From the bellman, front desk, housekeeping, and concierge this hotel exceeded our expectations. Concierge took care of all our dining reservations, horse drawn carriage ride through central park, we wanted for nothing!! All the rooms have windows from the floor to the ceiling, the views were spectacular especially at night, wow we could see the entire city from all the windows. A special compliment to Andres, director of Guest Relations, who made our stay especially wonderful with personal service, he is professional and polished as the entire Mandarin Oriental Team. If there was an option for 10 star, this would be our rating!!

User image
Shirlei Lima1 month ago
5/5Google icon

Wonderful hotel! Me and my family spent the Martin Luther King Jr holiday weekend here, and we had a great time. Everything is perfect! The rooms were spotless, and there was very polite staff; the restaurant had great food, and the rooms had incredible views. Not to mention the phenomenal service, both in room and out. I genuinely recommend coming here.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 244

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Number of floors 54

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Year Built 2003

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

178

Upload

80

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Central Park

140 m

Lincoln Center

420 m

Broadway

560 m

Times Square

980 m

Rockefeller Center

1.4 km

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Getting around

59 St.

Nearby

New York W 32nd St. Station

2 km

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

33 km

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Restaurants

Nougatine at Jean-Georges

140 m

Momofuku Noodle Bar (Momofuku Noodle Bar/ Bāng Bar)

210 m

Bad Roman

140 m

All & Sundry

280 m

Alan's Marketplace

140 m

Street View

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Daytime safety

66 out of 100

Safe

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Nighttime safety

43 out of 100

Risky

New York City safety index

Safety

Crime

77

Overall Safety Index

Safe

An average rating of the six safety categories

77 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

63

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

75

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Property safety

Safe

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Likelihood of theft.

lowhigh

61

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

52

Overall Crime index

Moderate

An average rating of the crime categories

52 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  46/100

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Car break-ins  57/100

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Home break-ins  48/100

Violent crime severity

Moderate

54

Crime category icon

Physical attacks  47/100

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Racism or religion motivated attacks  31/100

Other crime severity

Moderate

58

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Insult or harassment in public  45/100

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Corruption or bribery  59/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2.7

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Coffee

$2.3 - $7.3

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Beer 0.5L

$1.6 - $2.3

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Meal, inexpensive restaurant

$13.6 - $36.3

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$0.8 - $1.1

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Meal for 2 people, mid-range restaurant, three-course

$63.5 - $181.5

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Bottle of mid-range wine

$3.6 - $18.2

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McMeal at McDonalds

$9.1 - $13.6

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Coke/Pepsi 0.33L

$1.8 - $3.6

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Public transport, monthly pass

$90.8 - $118

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$22.7 - $163.4

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Moderate

PM2.58

PM1016

28

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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