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Image of Margaritaville Resort Times Square
Image of Margaritaville Resort Times Square
Image of Margaritaville Resort Times Square
Image of Margaritaville Resort Times Square
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1/5

Image of Margaritaville Resort Times Square
Image of Margaritaville Resort Times SquareImage of Margaritaville Resort Times SquareImage of Margaritaville Resort Times SquareImage of Margaritaville Resort Times Square

Safety index

70 out of 100

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Safe area tag

Safe area

Family

Pet-friendly

Business

City

Margaritaville Resort Times Square

Rating icon

9.0

Excellent (6,954 ratings)

New York City, United States - 

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Location icon

Nearby Times Square

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140 m Broadway

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350 m Bryant Park

Hotel Overview

Margaritaville Resort Times Square is a tropical-inspired getaway nestled in the heart of New York City. This unique resort offers a relaxing escape from the city's hustle and bustle, providing guests with an immersive experience that blends the vibrant energy of Times Square with the laid-back vibes of a beach vacation. Drawing from user reviews, this hotel has garnered attention for both its highlights and areas needing improvement.

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Hotel highlights

Service

Property

Bar

  1. Location: Situated in a prime location, guests appreciate its proximity to Times Square and other popular NYC attractions.
  2. Ambiance: The tropical-themed decor and laid-back atmosphere are often highlighted as major positives.
  3. Rooftop Bar: The rooftop bar with its city views is highly praised.
  4. Guest Services: Many guests commend the friendly and accommodating staff.
  5. Food Quality: The onsite dining options and the quality of food receive positive feedback.
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Area for improvement

Accessibility

  1. Cost: Some guests feel the prices are high for both accommodation and onsite services.
  2. Noise Levels: Being close to Times Square, some guests mention the noise as a downside, affecting their sleep quality.
  3. Room Size: A few reviews point out that the rooms can feel small or cramped.
  4. Waiting Times: Long waits for elevators and check-in/check-out can frustrate guests during peak times.
  5. Additional Fees: Unexpected additional fees for certain amenities or services have surprised some guests.

Amenities

Extra beds/cribs

Soundproof rooms

Pool

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon9.0

RateScore

Total 6,954 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.8

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9.0

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4.4/5

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5.0/5

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agoda

198 Reviews

8.7 / 10

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booking

2,264 Reviews

8.8 / 10

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expedia

2,229 Reviews

9.0 / 10

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google

1,503 Reviews

4.4 / 5

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tripadvisor

760 Reviews

5.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,503+ People Are Talking

Service

Property

Bar

Dining

Location

Cleanliness

Fitness

Accessibility

Room

Breakfast

Sleep

Pool

Atmosphere

Bathroom

Nightlife

Family

Safety

Nature

Kitchen

Transit

Restaurant

Parking

TV

Business

Air Conditioning

Gym

Service was mentioned 439 times

15% Negative80% Positive

Reviews based on Service

User image
Tom Sechler3 months ago
4/5Google icon

Rooms are great. Cleanest I have ever stayed in. Great location. You get nothing for the additional resort fee, just a way to inflate price (they actually closeda rooftop bar one night, for a private event). Elevators were horrible with timing and availability. One of the saving graces is the Landshark manager, Carlos. Exceptional service and a knack for recognizing a disgruntled customer.

User image
Nia Neal3 months ago
1/5Google icon

I received the worst customer service experience this past Friday night from Beth(our waitress) and Howard(security). A friend and I wanted to have a nice night experiencing the bar scene in NY and chose this Margaritaville location for our first location. We opted to dine on the rooftop which is 31st floor. Service from Beth and her behavior was appalling and disrespectful. She was inattentive to our table making us feel that we're were not worth her time. Compared to other patrons she would check on them regularly but throughout our night she was nowhere to be found. Once we were seated it took over 10-15 minutes just to get the menu. We ordered a drink each and that took another 15+ minutes to bring out and by the time we got the drinks they tasted watered down as if they were sitting for some time. We sat with our finished drink for another 15+ minutes while in the meantime we could see her stopping at her other tables. Once she finally came back we ordered a tequila shot each. While me and my companion where discussing between ourselves if we would want to go with house or something else Beth interrupted our conversation saying very loudly so other patrons can hear, "Did you say something about cheap?". At this point I was embarrassed and extremely uncomfortable, now it clicked why we were receiving horrible service. Beth profiled us the second we got on the floor; we are a young black couple so she came to ageist and racist conclusions about who we are. 5 minutes after we ordered the shot Howard (security) introduced himself to us. I have never even seen a security personnel when I've been dining out, let alone have them ask me when I'm from. Which he assumed was Newark, NJ, where I am not from, which was very telling and further proved the prejudices that Beth held against us. That was my last straw we had to wait another 20+ minutes before we would be brought the check, as we were waiting my friend looked around to see if he could flag Beth down but she was chatting it up with another coworker. The next time she came to us she had the check in hand, which we didn't ask her for, but clearly she just wanted us out. After being there for an hour and half, we experienced poor drinks, horrible customer service, and a security visit. The $85 I spent for 2 drinks and 2 shots the only thing worth it was the view. Never going back and would not recommend to others. 1/5 stars.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

Bullet point

Total number of rooms 234

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

167

Upload

74

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Times Square

Nearby

Broadway

140 m

Bryant Park

350 m

Madison Square Garden

770 m

Rockefeller Center

910 m

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Getting around

Times Sq.

Nearby

New York W 32nd St. Station

700 m

New York, NY (NYS-Skyports Seaplane Base)

6.5 km

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Restaurants

Joe's Pizza

140 m

Red Lobster

Nearby

Margaritaville

Nearby

Starbucks

140 m

Carnegie Pizza

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

70

Overall Safety Index

Safe

An average rating of the six safety categories

70 out of 100

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Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

57

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

48

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  48/100

Crime category icon

Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  53/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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