RatePunk Logo
Image of Motto by Hilton New York City Chelsea
Image of Motto by Hilton New York City Chelsea
Image of Motto by Hilton New York City Chelsea
Image of Motto by Hilton New York City Chelsea
icon

1/5

Image of Motto by Hilton New York City Chelsea
Image of Motto by Hilton New York City ChelseaImage of Motto by Hilton New York City ChelseaImage of Motto by Hilton New York City ChelseaImage of Motto by Hilton New York City Chelsea

Safety index

73 out of 100

Show All Photos

Safe area tag

Safe area

Pet-friendly

Motto by Hilton New York City Chelsea

Rating icon

8.8

Good (3,116 ratings)

New York City, United States - 

show on map
Location icon

420 m 5th Avenue

Location icon

700 m Madison Square Garden

Location icon

1.26 km Broadway

Hotel Overview

Motto by Hilton New York City Chelsea is a contemporary hotel situated in the vibrant Chelsea neighborhood of New York City. Guests have praised its prime location, modern amenities, and efficient use of space, making it a popular choice for both leisure and business travelers seeking a comfortable and convenient stay in the heart of Manhattan.

Thumbs up icon

Hotel highlights

Service

Property

Location

  1. Prime Location: Situated in the heart of Chelsea, providing easy access to popular attractions and public transportation.
  2. Modern Amenities: Equipped with up-to-date facilities catering to the needs of today's travelers.
  3. Efficient Use of Space: Rooms designed with smart layouts, maximizing comfort and functionality.
  4. Friendly Staff: Many reviews highlight the helpful and welcoming nature of the hotel's personnel.
  5. Good Value: Guests have found the hotel to provide a good balance between quality and price, offering affordable accommodations in a prime NYC location.
Thumbs down icon

Area for improvement

Accessibility

Air Conditioning

Kitchen

  1. Noisy Environment: Some guests have reported that the vicinity can be noisy, particularly at night, affecting sleep quality.
  2. Small Room Sizes: A common critique pertains to the compact size of the rooms, which may not be suitable for all travelers.
  3. Limited On-Site Dining Options: There are few dining options available within the hotel, compelling guests to seek meals elsewhere.
  4. Sporadic Wi-Fi Connectivity: A number of reviews mention intermittent Wi-Fi service, which can be inconvenient for those needing reliable internet access.
  5. Additional Fees: Some guests were not pleased with extra charges for amenities or services that they expected to be included in the room rate.

Amenities

Soundproof rooms

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Restaurant

Gym

Gym

Housekeeping

24/7 front desk

24/7 front desk

Youtube Icon

Related hotel videos

Score icon8.8

RateScore

Total 3,116 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.9

Icon

8.7

Icon

9.0

Icon

4.5/5

Icon

agoda

114 Reviews

8.9 / 10

Icon

booking

1,668 Reviews

8.7 / 10

Icon

expedia

634 Reviews

9.0 / 10

Icon

google

700 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

700+ People Are Talking

Property

Service

Location

Room

Cleanliness

Bar

Sleep

Atmosphere

Dining

Bathroom

Breakfast

Accessibility

Business

Family

Restaurant

Safety

Transit

Air Conditioning

Kitchen

Nature

Fitness

TV

Gym

Nightlife

Parking

Wi-Fi

Property was mentioned 431 times

10% Negative82% Positive

Reviews based on Property

User image
Vie Lie2 months ago
5/5Google icon

I had a great experience. First of all, they allowed us to do an early check-in, and the process was smooth. We received 2 free bottles of water and a $10 coupon, which we could use at the coffee shop in the lobby. The room size was adequate for NYC, equipped with a mini-fridge. Although there was no coffee machine in the room, we could enjoy great coffee downstairs using our $10 coupon. The elevator was surprisingly quick for such a tall building.

User image
Elsa G1 month ago
2/5Google icon

For what I paid, this hotel is very basic. It’s clean but nothing hip about this place; no rooftop and the bar at the lobby is small and only opens til 11pm. They also gave me a double bed even though I am by myself. I asked if I could just have a single bed but the concierge claims they have only this room available lol. Really? Mind you it’s Jan 13. At least she could’ve given me a better view but what I got was a wall of another building. I hate when they pick and choose who they want to give the better rooms to. What I got is Basic hotel with empty bed next to me. There are plenty of hotels is Chelsea; I just chose the wrong one.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 374

Bullet point

Number of floors 42

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

10

Download

180

Upload

54

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

5th Avenue

420 m

Madison Square Garden

700 m

Broadway

1.26 km

Times Square

1.33 km

Grand Central Terminal

1.5 km

icon

Getting around

New York 23rd St. Station

140 m

23 St. Station (7th Av.)

280 m

New York, NY (NYS-Skyports Seaplane Base)

4.5 km

icon

Restaurants

Starbucks

140 m

Smithfield Hall

210 m

Barcade

140 m

Memo Shish Kebab

140 m

2 Bros Pizza

140 m

Street View

Icon

Daytime safety

70 out of 100

Safe

Icon

Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

77

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

90

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

79

Icon

Political safety

Risky

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

51

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

Icon

Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  48/100

Crime category icon

Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  53/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.2 - $3.3

icon

Coffee

$2.8 - $7.5

icon

Beer 0.5L

$1.6 - $4

icon

Meal, inexpensive restaurant

$14.1 - $37.7

icon

Public transport, one-way ticket

$2.6 - $2.7

icon

Taxi 1km (normal tariff)

$1.5 - $3.5

icon

Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

icon

Bottle of mid-range wine

$10.4 - $28.3

icon

McMeal at McDonalds

$9.4 - $14.1

icon

Coke/Pepsi 0.33L

$1.9 - $4.7

icon

Public transport, monthly pass

$119.8 - $135.3

icon

Gasoline (1 liter)

$0.9 - $1.3

icon

Mobile phone monthly plan

$37.7 - $80.2

icon

Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

Slider marker

Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles