RatePunk Logo
Image of Pendry Manhattan West
Image of Pendry Manhattan West
Image of Pendry Manhattan West
Image of Pendry Manhattan West
icon

1/5

Image of Pendry Manhattan West
Image of Pendry Manhattan WestImage of Pendry Manhattan WestImage of Pendry Manhattan WestImage of Pendry Manhattan West

Safety index

60 out of 100

Show All Photos

Business

Luxury

Pet-friendly

Family

City

Pendry Manhattan West

Rating icon

9.7

Excellent (687 ratings)

New York City, United States - 

show on map
Location icon

420 m Madison Square Garden

Location icon

490 m Jacob K. Javits Convention Center

Location icon

1.12 km Times Square

Hotel Overview

Pendry Manhattan West, situated in the heart of New York City, has captivated guests with its luxurious accommodations and outstanding services. Based on user reviews, this hotel stands out for its contemporary design, exceptional customer care, and prime location, offering an unparalleled experience for visitors to the Big Apple.

Thumbs up icon

Hotel highlights

Service

Property

Location

  1. Exquisite Interior Design: Guests are mesmerized by the hotel’s modern and stylish decor, creating a welcoming and sophisticated atmosphere.
  2. Attentive and Friendly Staff: The service at Pendry Manhattan West is highlighted for its professionalism and warmth, ensuring a memorable stay for guests.
  3. Prime Location: Situated in a vibrant part of the city, the hotel provides easy access to major attractions, shopping, and dining options.
  4. Luxurious Rooms: The accommodation is praised for its comfort, cleanliness, and the high quality of the amenities provided.
  5. Exceptional Dining Options: The on-site dining experiences are celebrated for their variety and quality, offering something for every palate.
Thumbs down icon

Area for improvement

  1. High Prices: Some guests feel that the cost of staying at Pendry Manhattan West, while reflective of its luxury status, can be prohibitive.
  2. Noisy Environments: Due to its central location, some guests have reported noise disruptions from the city affecting their peace and quiet.
  3. Smaller Room Sizes: A few reviewers have mentioned that, despite their luxury, some rooms can feel cramped.
  4. Limited In-Room Amenities: There are occasional comments about the lack of certain amenities in the rooms that guests expected for the price paid.
  5. Difficulties with Reservations: A minor number of guests have experienced issues with booking and reservation accuracy, leading to inconveniences upon arrival.

Amenities

Breakfast available

Breakfast available

Parking available

Parking available

Restaurant

Bar

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Pet friendly

Pet friendly

Youtube Icon

Related hotel videos

Score icon9.7

RateScore

Total 687 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

9.8

Icon

9.1

Icon

9.6

Icon

4.7/5

Icon

5.0/5

Icon

agoda

2 Reviews

9.8 / 10

Icon

booking

89 Reviews

9.1 / 10

Icon

expedia

171 Reviews

9.6 / 10

Icon

google

96 Reviews

4.7 / 5

Icon

tripadvisor

329 Reviews

5.0 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

96+ People Are Talking

Service

Property

Location

Bar

Food

Atmosphere

Amenities

Cleanliness

Breakfast

Sleep

Accessibility

Bathroom

Parking

Transit

Service was mentioned 53 times

8% Negative92% Positive

Reviews based on Service

User image
Paul R1 month ago

I visited the Pendry Hotel for 3 nights with my 13 year old son. We travelled from Spain to watch an NBA game and decided to stay here as it was near to Maddison square gardens. The hotel is super modern and clean. The service was absolutely first class, everyone working here was very friendly and did everything to make our stay enjoyable. A special mention to John on the front desk team who went far and beyond to help us with all of our needs during our stay. I would highly recommend this hotel to anyone visiting New York, and I will definitely stay here in my next visit.

User image
Claire Belmont3 months ago
5/5Google icon

Loved this hotel. Convenient location by Penn Station and Whole Foods. Rooms are quiet and large with lots of storage room. Service is fantastic, they made my stay a breeze. They were kind, helpful, and responsive. Ordered room service once (breakfast omelette), which was tasty. In house Black Fox coffee shop was great too. Would definitely return.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

Bullet point

Total number of rooms 164

Bullet point

Number of floors 21

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 2021

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

7

Download

152

Upload

76

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Madison Square Garden

420 m

Jacob K. Javits Convention Center

490 m

Times Square

1.12 km

Empire State Building

1.12 km

Broadway

1.19 km

icon

Getting around

34th Street–Hudson Yards Station

280 m

Penn Station

490 m

icon

Airports Nearby

John F. Kennedy Intl. Airport (JFK)

29 km

icon

Restaurants

Matchaful

140 m

Blue Bottle Coffee

210 m

Skylight Diner

210 m

Fuku

210 m

Cafe Grumpy

140 m

Street View

Icon

Daytime safety

70 out of 100

Safe

Icon

Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

60

Overall Safety Index

Risky

An average rating of the six safety categories

60 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

67

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

73

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

59

Icon

Political safety

Risky

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

43

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

70

Icon

Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  48/100

Crime category icon

Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  53/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.2 - $3.3

icon

Coffee

$2.8 - $7.5

icon

Beer 0.5L

$1.6 - $4

icon

Meal, inexpensive restaurant

$14.1 - $37.7

icon

Public transport, one-way ticket

$2.6 - $2.7

icon

Taxi 1km (normal tariff)

$1.5 - $3.5

icon

Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

icon

Bottle of mid-range wine

$10.4 - $28.3

icon

McMeal at McDonalds

$9.4 - $14.1

icon

Coke/Pepsi 0.33L

$1.9 - $4.7

icon

Public transport, monthly pass

$119.8 - $135.3

icon

Gasoline (1 liter)

$0.9 - $1.3

icon

Mobile phone monthly plan

$37.7 - $80.2

icon

Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

Slider marker

Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 16:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome

Our Recent Articles