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Image of Renaissance New York Chelsea Hotel
Image of Renaissance New York Chelsea Hotel
Image of Renaissance New York Chelsea Hotel
Image of Renaissance New York Chelsea Hotel
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1/5

Image of Renaissance New York Chelsea Hotel
Image of Renaissance New York Chelsea HotelImage of Renaissance New York Chelsea HotelImage of Renaissance New York Chelsea HotelImage of Renaissance New York Chelsea Hotel

Safety index

73 out of 100

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Safe area tag

Safe area

Business

Renaissance New York Chelsea Hotel

Rating icon

8.1

Good (1,824 ratings)

New York City, United States - 

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420 m 5th Avenue

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700 m Madison Square Garden

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1.19 km Broadway

Hotel Overview

Renaissance New York Chelsea Hotel, situated in the heart of New York City, offers a unique blend of modern luxury and historical charm. Based on user reviews, this hotel has garnered attention for its distinctive character, prime location, and exceptional service. However, like any establishment, it has its mix of praises and complaints from guests. Below are the key highlights and drawbacks captured from guest experiences.

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Hotel highlights

Property

Location

Cleanliness

  1. Prime Location: Situated in a vibrant part of the city, giving easy access to popular attractions and public transportation.
  2. Unique Decor: The hotel boasts an interesting blend of modern and historic design elements, creating an enthralling ambiance.
  3. Attentive Staff: Guests frequently compliment the staff's courtesy and availability, contributing to a pleasant stay.
  4. Beautiful Views: Offers picturesque views of the cityscape, especially from the higher floors or terrace areas.
  5. Comfortable Rooms: Comfort and cleanliness of the rooms receive high marks, providing a restful experience for guests.
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Area for improvement

Fitness

Accessibility

Pool

  1. Noise Levels: Some guests found the street noise or noise from other rooms to be a disturbance during their stay.
  2. Expensive Amenities: There are mentions of high prices for additional services and amenities available at the hotel.
  3. Small Rooms: A number of reviews pointed out that the rooms, particularly the bathrooms, can feel cramped.
  4. Complicated WiFi: Difficulties connecting to or maintaining a stable WiFi connection have been reported.
  5. Limited Dining Options: The in-house dining options are described as limited by some, urging guests to explore nearby eateries.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon8.1

RateScore

Total 1,824 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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7.9

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8.4

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4.0/5

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4.0/5

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agoda

12 Reviews

8.9 / 10

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booking

643 Reviews

7.9 / 10

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expedia

484 Reviews

8.4 / 10

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google

496 Reviews

4.0 / 5

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tripadvisor

189 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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496+ People Are Talking

Property

Service

Location

Cleanliness

Room

Sleep

Bar

Atmosphere

Dining

Bathroom

Fitness

Accessibility

Breakfast

Nightlife

Family

Pool

Safety

Business

Restaurant

Kitchen

Air Conditioning

Wi-Fi

Nature

Parking

Transit

TV

Gym

Couples

Property was mentioned 235 times

23% Negative69% Positive

Reviews based on Property

User image
Brad M2 months ago

Tried this new renaissance property in the West 20s near Chelsea and the flower district. The hotel is only about 2 years old. However, a decent King room was barely bigger than the bed! Rooms are TINY. Beware. And for the rates we paid (one night was over $600), it was NOT worth it at all. The service quality was poor at best - for example, multiple calls to front desk, housekeeping and restaurant went unanswered; staff were kind of curt; as a lifetime elite member, I did not feel|Like I was valued at all. No upgraded room even offered. Towels were flimsy. Toiletries are the mass toiletries bolted to the wall. Room decor was ok, but the room was so small it didn’t help much. The safe was half the size of a normal one - laptops had no chance of fitting. WiFi was choppy at times. Location was convenient. But I would not stay here again. There are larger rooms with better value and service at other properties.

User image
Erina Buckley2 months ago
5/5Google icon

This is our 2nd time at this property. Our second visit this time is much better due to the service. We were warmly greeted when we checked in by Phoenix! We had 4 room reservations and he was able to get our rooms assigned in a timely manner when we arrived early before the check in time. The lobby is very warm and inviting with festive decorations and we had happy hour every evening! We definitely will come back!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 341

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Number of buildings/towers 1

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Year Built 2019

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

196

Upload

73

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

420 m

Madison Square Garden

700 m

Broadway

1.19 km

Times Square

1.26 km

Grand Central Terminal

2 km

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Getting around

New York 23rd St. Station

210 m

23 St. Station (7th Av.)

280 m

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Airports Nearby

LaGuardia Airport (LGA)

15 km

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Restaurants

The Grey Dog

140 m

Starbucks

Nearby

Smithfield Hall

140 m

Crompton Ale House

280 m

The Wilson NYC

280 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

73

Overall Safety Index

Safe

An average rating of the six safety categories

73 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

79

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

51

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No smoking

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