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Image of Sheraton New York Times Square Hotel
Image of Sheraton New York Times Square Hotel
Image of Sheraton New York Times Square Hotel
Image of Sheraton New York Times Square Hotel
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1/5

Image of Sheraton New York Times Square Hotel
Image of Sheraton New York Times Square HotelImage of Sheraton New York Times Square HotelImage of Sheraton New York Times Square HotelImage of Sheraton New York Times Square Hotel

Safety index

57 out of 100

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Business

Family

Pet-friendly

Shopping

City

Sheraton New York Times Square Hotel

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8.0

Good (24,012 ratings)

New York City, United States - 

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140 m Broadway

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350 m Times Square

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350 m Radio City Music Hall

Hotel Overview

Sheraton New York Times Square Hotel is known for its prime location and quality services. Drawing from various user reviews, this hotel caters well to both business and leisure travelers. While experiences vary, most guests have shared their appreciation for certain aspects of their stays, as well as some drawbacks they've encountered.

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Hotel highlights

Location

Atmosphere

Transit

  1. Prime Location: Centrally located near major attractions, making it convenient for sightseeing and business meetings.
  2. Comfortable Rooms: Guests have complimented the comfortable beds and cleanliness of the rooms.
  3. Friendly Staff: Many reviews highlight the helpful and friendly nature of the staff.
  4. Amenities: The hotel boasts a range of amenities including a fitness center, which has been appreciated by visitors.
  5. Quality Dining: The on-site dining options have received positive feedback for both quality and convenience.
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Area for improvement

Bathroom

Accessibility

Kitchen

  1. Noise Levels: Some guests have noted that noise from the streets or other rooms can be an issue.
  2. Pricey: Many reviewers mention that the cost of the stay can feel quite steep, especially considering the add-ons and extras.
  3. Room Size: A few have found the rooms to be smaller than expected, considering the price point.
  4. Extra Charges: Unexpected charges for amenities and services have been a point of contention for some guests.
  5. Wi-Fi Connectivity: There have been occasional complaints about the Wi-Fi service being unreliable or slow.

Amenities

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.0

RateScore

Total 24,012 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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7.3

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8.0

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4.0/5

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4.0/5

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agoda

169 Reviews

7.9 / 10

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booking

1,210 Reviews

7.3 / 10

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expedia

1,581 Reviews

8.0 / 10

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google

9,326 Reviews

4.0 / 5

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tripadvisor

11,726 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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9,326+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Room

Bathroom

Accessibility

Bar

Atmosphere

Breakfast

Business

Dining

Wi-Fi

Kitchen

Transit

Fitness

Gym

Restaurant

Family

Nightlife

Safety

Parking

Air Conditioning

TV

Nature

Couples

Pets

Wellness

Spa

Pool

Property was mentioned 2419 times

28% Negative62% Positive

Reviews based on Property

User image
Lance Davis2 months ago
3/5Google icon

Great location, fast elevator, but that’s about it. Had a high floor room with no view and it was small. No microwave, no refrigerator, room was overly warm and we couldn’t get it any cooler. Lobby very warm and very crowded. Lots of smoking in front of the building. Hotel would not assist with getting a car or taxi.

User image
Alex Eichner3 months ago
1/5Google icon

I, like many reviewers here, figured that while the reviews weren't great it is a Marriott property, so how bad can it be? You expect a minimum standard of service, cleanliness, and state of repair given the brand that stands behind this hotel... and this hotel falls short in every conceivable way. I am sitting here waiting nearly three hours for two pillows to be delivered... and I'm staring at peeling paint and decrepit furniture, without the amenities my status confers me (i.e. bottled water). Because of this hotel, I will now double and triple check that hotels were renovated sometime later than the Carter administration. Under no circumstances, for any rate, would I stay at this hotel - even given its central location. Do yourself a favor - avoid this place at all costs.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 1780

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Number of floors 50

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Number of buildings/towers 1962

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

151

Upload

61

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Broadway

140 m

Times Square

350 m

Radio City Music Hall

350 m

Central Park

560 m

Rockefeller Center

630 m

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Getting around

7 Av. Station (E 53rd St.)

Nearby

New York W 32nd St. Station

1.5 km

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Airports Nearby

LaGuardia Airport (LGA)

18 km

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Restaurants

Beast & Butterflies

140 m

Shake Shack

140 m

Famous Original Ray's Pizza

Nearby

La Grande Boucherie

140 m

Rosie O'Grady's

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

47

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome

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