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Image of Sofitel New York
Image of Sofitel New York
Image of Sofitel New York
Image of Sofitel New York
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1/5

Image of Sofitel New York
Image of Sofitel New YorkImage of Sofitel New YorkImage of Sofitel New YorkImage of Sofitel New York

Safety index

70 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Family

Luxury

Pet-friendly

Shopping

Adventure sport

Romantic

City

Sofitel New York

Rating icon

8.8

Good (11,193 ratings)

New York City, United States - 

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280 m Bryant Park

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420 m Times Square

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490 m New York Public Library

Hotel Overview

Sofitel New York is a renowned hotel situated in the heart of New York City. It stands out for its unique blend of modern amenities and classic elegance, offering guests a memorable and sophisticated stay. This hotel is a popular choice among tourists and business travelers alike, providing a seamless experience that marries comfort with luxury. Based on user reviews, we've compiled a list of the hotel's strongest points and areas that could use improvement.

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Hotel highlights

Service

Property

Location

  1. Prime Location: Situated close to major attractions, making it easy for guests to explore the city.
  2. Exceptional Service: Staff members are highly praised for their attentiveness and professionalism.
  3. Luxurious Rooms: Well-appointed and spacious rooms offering comfort and elegance.
  4. Quality Dining Options: On-site dining provides a variety of delicious options for all meals.
  5. Cleanliness: High standards of cleanliness are consistently maintained throughout the hotel.
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Area for improvement

Kitchen

Parking

Air Conditioning

  1. Noise Levels: Some guests have reported noise disturbances from the streets or adjacent rooms.
  2. Expensive Rates: The cost of staying at the hotel is considered high by some guests.
  3. Wi-Fi Issues: Complaints have been made about the reliability and speed of the hotel's Wi-Fi service.
  4. Wear and Tear: Signs of wear and tear in some rooms and areas of the hotel.
  5. Limited Amenities: A few guests felt the hotel lacked in additional amenities that could enhance the staying experience.

Amenities

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Gym

Gym

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Related hotel videos

Score icon8.8

RateScore

Total 11,193 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.6

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8.6

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4.3/5

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4.5/5

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booking

665 Reviews

7.6 / 10

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expedia

1,004 Reviews

8.6 / 10

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google

1,702 Reviews

4.3 / 5

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tripadvisor

7,822 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,702+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Atmosphere

Room

Bathroom

Bar

Dining

Breakfast

Business

Restaurant

Kitchen

Accessibility

Family

Nightlife

Fitness

Transit

Gym

Air Conditioning

Parking

Safety

Couples

TV

Wi-Fi

Nature

Property was mentioned 636 times

15% Negative79% Positive

Reviews based on Property

User image
Mobile Pass1 month ago
5/5Google icon

I had a very positive experience at the Sofitel NYC. The staff was always very friendly, professional and helpful : the doormen, the front desk agents, the restaurant staff, houskeeping.... The hotel decor was nice with a warm and welcoming feel. The location of the property was perfect situated between Grand Central Station and Times Square. It was very easy to go places within the city as well as to the airport.

User image
Debby Seltzer Cummins3 months ago
5/5Google icon

I arrived at The Sofitel after a 1 hour ride to LAX, a 6-hour flight, and 2.5 hour cab ride from JFK. To describe me as haggard, would be a gross understatement. I dragged myself to the front desk and suddenly i am French royalty. "Bonjoir! Welcome to The Sofitel. How were your travels?" The greeting came from Jeffrey, who was working the front desk. His was the friendliest, most buoyant greeting evah!! We laughed for a bit which was obviously the mating call for Darren. I say that because if the land of "joy" needed a mayor, it would be Darren. His energy and ability to offer just the right considerations, were impeccable. My 4-night stay was absolute bliss. Although I was there on business, I left feeling completely rejuvenated. Sofitel, I am now a committed customer. Thank you Jeffrey and Darren!!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 398

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Number of floors 30

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

16

Download

178

Upload

59

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Bryant Park

280 m

Times Square

420 m

New York Public Library

490 m

Rockefeller Center

560 m

Central Park

1.19 km

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Getting around

5 Av Station (W. 42nd St.)

Nearby

Grand Central

Nearby

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Airports Nearby

LaGuardia Airport (LGA)

12.5 km

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Restaurants

STK Steakhouse

350 m

Gabriel Kreuther

350 m

Valerie

280 m

Bluestone Lane

210 m

Harvard Club of New York City

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

70

Overall Safety Index

Safe

An average rating of the six safety categories

70 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

57

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

48

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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