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Image of Sonder Battery Park
Image of Sonder Battery Park
Image of Sonder Battery Park
Image of Sonder Battery Park
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1/5

Image of Sonder Battery Park
Image of Sonder Battery ParkImage of Sonder Battery ParkImage of Sonder Battery ParkImage of Sonder Battery Park

Safety index

72 out of 100

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Safe area tag

Safe area

Golf

Sonder Battery Park

Rating icon

8.8

Good (2,155 ratings)

New York City, United States - 

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490 m Battery Park

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560 m Wall Street

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840 m One World Trade Center

Hotel Overview

Sonder Battery Park is a well-regarded accommodation option located in New York City, offering its guests an array of amenities and services. Based on a compilation of user reviews, here are the top five pros and cons to consider when booking a stay.

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Hotel highlights

Location

Property

Cleanliness

  1. Location: Ideally situated in close proximity to major attractions, making it an excellent base for exploring the city.
  2. Amenities: Guests appreciate the modern amenities available, including well-equipped rooms and facilities.
  3. View: Many visitors rave about the breathtaking views of the city skyline and its surroundings from their rooms.
  4. Cleanliness: The cleanliness of the rooms and the overall hotel environment is consistently praised by guests.
  5. Staff: The friendly and helpful hotel staff is often highlighted as a key factor in making guests' stays enjoyable.
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Area for improvement

Sleep

Air Conditioning

  1. Price: Some guests find the hotel's rates to be higher than expected for the value received.
  2. Noise: Noise from nearby construction or the streets can sometimes be an issue, affecting guests' comfort.
  3. Room Size: A few visitors have mentioned that the rooms can feel somewhat small, especially for those traveling with family or large luggage.
  4. Additional Fees: Unexpected additional fees for certain services or amenities can take guests by surprise.
  5. Limited On-Site Dining: The limited options for on-site dining or the lack of a restaurant within the hotel is a drawback for some.

Amenities

Kitchen

Microwave

Living/Dining area

Extra beds/cribs

Pool

Laundry

Laundry

Free WiFi

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.8

RateScore

Total 2,155 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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8.7

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9.0

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4.3/5

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4.5/5

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agoda

34 Reviews

9.2 / 10

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booking

1,295 Reviews

8.7 / 10

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expedia

124 Reviews

9.0 / 10

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google

273 Reviews

4.3 / 5

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tripadvisor

429 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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273+ People Are Talking

Service

Property

Location

Amenities

Cleanliness

Kitchen

Sleep

Bathroom

Fitness

Pool

Family

Atmosphere

Air Conditioning

Transit

Safety

Gym

Food

Nightlife

Parking

Entertainment

Accessibility

Bar

Service was mentioned 84 times

32% Negative63% Positive

Reviews based on Service

User image
Trek620684391482 months ago

Everything was great. I enjoy modern conveniences so utilizing the App for a simple checkin was great. No waiting, straight to the room after a long flight, and train, and another subway train. Easy to find, literally a 5 min walk from the 1 train or the 4/5 train. So it has great subway access to the entire island of Manhattan. ||It’s basically like renting a small NYC apartment. Full kitchen, with appliances and dishes, etc. In-unit Washer dryer, dishwasher, microwave, oven. There is no free maid service (you can order/pay via app if necessary) but for the price/giant size of the unit, I don’t care. No daily maid at my home either. The king unit is bigger in person than the photos to be honest. Photo was our view from Windows.

User image
Miguel Santeliz2 months ago
1/5Google icon

My stay at Sonder Battery Park was a thoroughly disappointing experience marred by various issues that significantly impacted my overall satisfaction. Upon entering the room, it became evident that cleanliness was a major concern—dirty walls and floors, a clogged shower drain, and water leakage from beneath the flooring were just the beginning. The discovery of hairs and remnants from previous tenants in the drawers underscored a lack of attention to detail in the cleaning and maintenance process. The condition of the floors was especially troubling, forcing me to wear shoes within the room as it didn't feel clean. Despite reaching out to chat support, the response was inadequate. The refusal to accommodate my request for a new room or a transfer to another Sonder location, coupled with a dismissive approach when seeking a refund due to multiple issues, left me frustrated and dissatisfied. The lack of transparency regarding the non-refundable rate policy was particularly irksome, as it seemed to prioritize policy over guest experience. The overall state of the property, including missing paint and signage in the hallways, added to the disappointment. This stark contrast to a positive experience we had at the Savannah Sonder some years ago. It raises concerns about the consistency of Sonder's quality standards across its properties. I sincerely hope this comprehensive feedback prompts Sonder Battery Park to address these issues promptly, reevaluate its policies, and prioritize customer satisfaction. Such improvements are crucial for maintaining the positive reputation that initially drew me to the Sonder brand.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 350

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Year Built 2020

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

266

Upload

104

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Battery Park

490 m

Wall Street

560 m

One World Trade Center

840 m

Brooklyn Bridge

2 km

Brooklyn Cruise Terminal

3.5 km

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Getting around

Bowling Green Station

280 m

New York Christopher St. Station

2.5 km

New York, NY (NYS-Skyports Seaplane Base)

8.5 km

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Restaurants

Blarney Stone Restaurant

490 m

Inatteso Pizzabar Casano

490 m

Inatteso Cafe Casano

280 m

Gregorys Coffee

420 m

Cipriani

350 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

72

Overall Safety Index

Safe

An average rating of the six safety categories

72 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Safe

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Likelihood of theft.

lowhigh

80

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

53

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

80

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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