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Image of SpringHill Suites by Marriott New York Manhattan/Chelsea
Image of SpringHill Suites by Marriott New York Manhattan/Chelsea
Image of SpringHill Suites by Marriott New York Manhattan/Chelsea
Image of SpringHill Suites by Marriott New York Manhattan/Chelsea
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1/5

Image of SpringHill Suites by Marriott New York Manhattan/Chelsea
Image of SpringHill Suites by Marriott New York Manhattan/ChelseaImage of SpringHill Suites by Marriott New York Manhattan/ChelseaImage of SpringHill Suites by Marriott New York Manhattan/ChelseaImage of SpringHill Suites by Marriott New York Manhattan/Chelsea

Safety index

58 out of 100

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Business

Family

SpringHill Suites by Marriott New York Manhattan/Chelsea

Rating icon

8.2

Good (7,212 ratings)

New York City, United States - 

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420 m Madison Square Garden

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770 m Empire State Building

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980 m Times Square

Hotel Overview

SpringHill Suites by Marriott New York Manhattan/Chelsea is a well-reviewed hotel situated in the heart of New York City, offering guests a blend of comfort, convenience, and thoughtful amenities. Its strategic location makes it an ideal choice for travelers looking to explore the city's major attractions, dine at local restaurants, and enjoy the vibrant nightlife.

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Hotel highlights

Location

Service

Property

  1. Location: Central location allowing easy access to tourist attractions, shopping, and dining.
  2. Comfortable Rooms: Spacious and clean rooms equipped with modern amenities, providing a comfortable stay.
  3. Helpful Staff: Friendly and accommodating staff ready to assist with guests' needs and requests.
  4. Free Breakfast: Complimentary breakfast offering a variety of options to start the day right.
  5. Value for Money: Reasonable pricing for the quality of accommodation and services provided.
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Area for improvement

Accessibility

Bathroom

Air Conditioning

  1. Noise: Some guests reported noise disturbances from the streets or neighboring rooms.
  2. Wi-Fi Issues: Occasional complaints about the Wi-Fi connectivity and speed.
  3. Small Gym: The fitness center is mentioned to be smaller than expected, limiting workout options.
  4. Elevator Wait Times: Longer wait times for elevators during peak hours.
  5. Limited On-Site Dining: Fewer options for on-site dining, necessitating a reliance on nearby restaurants.

Amenities

Microwave

Extra beds/cribs

Breakfast included

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

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Related hotel videos

Score icon8.2

RateScore

Total 7,212 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.2

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8.2

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3.9/5

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agoda

3 Reviews

8.3 / 10

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booking

5,686 Reviews

8.2 / 10

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expedia

1,110 Reviews

8.2 / 10

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google

413 Reviews

3.9 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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413+ People Are Talking

Service

Property

Location

Breakfast

Room

Cleanliness

Accessibility

Restaurant

Sleep

Bathroom

Transit

Atmosphere

Kitchen

Dining

Air Conditioning

Bar

Nature

Safety

TV

Family

Gym

Fitness

Business

Service was mentioned 214 times

23% Negative71% Positive

Reviews based on Service

User image
Walt Bost1 month ago
2/5Google icon

I loved my room, despite the ac/heat not appearing to work correctly and it got really hot despite being in the winter. It's small but hey it's NYC. You're not spending all your time in your room. The room was clean and sharp and perfect for me despite their being no drawers to put your stuff in. The gym was good for a hotel, the breakfast was a plus although super crowded. This is hotel that attracts tons of tourists so be prepared for chaos. The staff here, except for the concierge guy and manager (both who were nice) is rude and not pleasant. When I checked in (an hour early) I was told they were oversold and I had to take a room with 2 queens. After speaking to the manager I was given a room with a king like I booked, and even one with a great view. The elevators are a problem - the morning I went down for breakfast, I waited over 10 minutes and had to call the front and then one of the elevators arrived and a guy was operating it by hand inside. Good location for the hotel. Free coffee and hot cocoa was a nice plus. Overall I prob wouldn't stay here again due to the unfriendly staff, booking problems and popularity with tourists.

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Bibi Ok2 months ago
4/5Google icon

Stayed here in January 2023 and had a lovely stay. We were given welcome bags on arrival. Breakfast was lovely and had a good variety. The room size was better for two but there were three of us. The bathroom was a decent size. The lobby had a small shop, bar and there was a gym downstairs. Location was perfect, everywhere was within walking distance and there were subway stations not too far away too. All staff were lovely and helpful with a variety of recommendations for things to do. I’m unsure on the price as I didn’t pay but I think it was around £500 per person and we stayed for 4 nights. I will definitely be returning to this hotel in future.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 284

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Number of floors 24

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

149

Upload

75

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Madison Square Garden

420 m

Empire State Building

770 m

Times Square

980 m

Broadway

980 m

Grand Central Terminal

1.5 km

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Getting around

28 St. Station (7th Av.)

Nearby

New York W 32nd St. Station

420 m

New York, NY (NYS-Skyports Seaplane Base)

5 km

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Restaurants

Starbucks

Nearby

The Triple Crown Ale House & Restaurant

140 m

Playa Bowls

140 m

La Noxe NYC

Nearby

Crompton Ale House

280 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

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70

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

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40

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

47

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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