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Image of SpringHill Suites by Marriott New York Midtown Manhattan
Image of SpringHill Suites by Marriott New York Midtown Manhattan
Image of SpringHill Suites by Marriott New York Midtown Manhattan
Image of SpringHill Suites by Marriott New York Midtown Manhattan
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1/5

Image of SpringHill Suites by Marriott New York Midtown Manhattan
Image of SpringHill Suites by Marriott New York Midtown ManhattanImage of SpringHill Suites by Marriott New York Midtown ManhattanImage of SpringHill Suites by Marriott New York Midtown ManhattanImage of SpringHill Suites by Marriott New York Midtown Manhattan

Safety index

70 out of 100

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Safe area tag

Safe area

Business

Shopping

SpringHill Suites by Marriott New York Midtown Manhattan

Rating icon

8.7

Good (2,762 ratings)

New York City, United States - 

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140 m 5th Avenue

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350 m Empire State Building

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490 m Broadway

Hotel Overview

SpringHill Suites by Marriott New York Midtown Manhattan is a hotel situated in the heart of New York City, offering guests convenient access to major attractions. Based on user reviews, this hotel is recognized for its comfortable accommodations, service quality, and prime location.

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Hotel highlights

Property

Location

Service

  1. Central Location: The hotel is praised for its proximity to major attractions, making it easy for guests to explore the city.
  2. Spacious Rooms: Guests appreciate the larger room sizes compared to other hotels in the area, providing more comfort and value.
  3. Complimentary Breakfast: The inclusion of a free breakfast is frequently highlighted as a valuable addition to their stay.
  4. Friendly Staff: The service team at the hotel is noted for being attentive and helpful, enhancing the overall guest experience.
  5. Cleanliness: High standards of cleanliness are maintained throughout the hotel, according to guests.
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Area for improvement

Air Conditioning

TV

  1. Noisy Environment: Some guests have reported noise from the street and other rooms as a downside.
  2. Expensive Parking: The cost of parking is considered high, which can be a concern for guests with vehicles.
  3. Limited Breakfast Options: While complimentary, the breakfast is sometimes cited for having limited options.
  4. Intermittent Wi-Fi: Issues with the Wi-Fi connection being unreliable have been mentioned by some reviewers.
  5. Slow Elevators: Guests have noted that the elevators can be slow, especially during peak times.

Amenities

Microwave

Extra beds/cribs

Breakfast included

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.7

RateScore

Total 2,762 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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4.3/5

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4.5/5

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booking

633 Reviews

8.2 / 10

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google

849 Reviews

4.3 / 5

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tripadvisor

1,280 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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849+ People Are Talking

Property

Location

Service

Cleanliness

Breakfast

Room

Sleep

Restaurant

Bathroom

Accessibility

Kitchen

Atmosphere

Air Conditioning

Transit

Safety

TV

Parking

Dining

Business

Fitness

Bar

Nature

Wi-Fi

Gym

Family

Nightlife

Property was mentioned 279 times

14% Negative76% Positive

Reviews based on Property

User image
Katherine C.6 months ago
4/5Google icon

Great location just between Herald Square and Bryant Park. You could see the Empire State Building from the hotel. The staff were really great especially Claudia one of the cleaners. I enjoyed staying here and would certainly recommend it for the price and the location and I appreciated the safety of needing a card to get in. Thanks again for making my stay great and convenient!

User image
Gretter Ramirez5 months ago
1/5Google icon

This hotel needs to be shut down, sanitized, and extensively repaired from top to bottom. It has a big cleanliness problem throughout. Marriott doesn’t own this property which might explain its tired and deteriorating status. We were checked in to Room 210, corner, construction view. Dropped off our belongings and went to Central Park for a concert that went from 2-10pm. We returned very late in the evening back to our room exhausted having stood in the cold rain for 8hrs straight so my 15 yr old daughter could enjoy her favorite musicians. I was looking forward to a warm shower, some clean towels and a good night’s rest. Upon entering the small but well distributed room there was a urine-sewer smell coming from the carpet near the bathroom door. I assumed it was possibly dog urine but the front desk asserted that no dogs have been on property. My daughter noticed it too, it was musty and smelled awfully wrong. The staff kept insisting it wasn’t a dog. OK, Not A Dog! It was an uncomfortable interchange as she kept on and on about not having pets on property. The smell was undeniable and we packed our belonging and were moved to Room 408 at about 10PM, this was our first night. Room 408 appeared clean and had no smell. We were so tired that we went to straight to bed. Got through the night despite repeating banging noise coming from the AC unit. I wake up to a non working toilet in the morning. After enduring such an unpleasant evening, here I am in the morning tugging a valve inside the toilette tank so it would at least flush. My daughter had to use the bathroom in the basement because ours was completely out of service. I informed the front desk of the broken toilet and asked to speak to a manager but he wasn’t there at that moment and I had to rush for the theater as we had an afternoon show. Upon our return from the show there was a change in staff and low and behold it’s the same staff from the previous evening. I asked if the toilet had been fixed and she looked at me with a look if disbelief. I also needed to charge my phone and found nothing to connect to in the room. This is the same staff that argued the urine smell. She also informed us that they don’t have any usb nor adapters in any of the rooms and that I would have to walk down the street to buy one. This is a hotel that offers a business center, how do they not have usb ports or adapters anywhere? We needed to get a good night rest because we had an early flight in the morning and I knew this wasn’t going to happen here. I also needed to plug my phone into a proper outlet without having to walk a mile to buy one. The shift manager refused to check us out despite not using our second night stay and being told we were leaving for another Marriott property. She reasoned that because they moved us into a new room with a non working toilet but had it fixed that they met their duty of care. Marriott reservations rebooked us at the AC Hotel nearby pending a discharge with SpringHill Suites Midtown. The other property was chefs kiss. l walked into a clean hotel with working toilette and professional staff. I plugged in my phone near my bed with a city view and had a peaceful nights rest. Please, Do not rely on the positive reviews on this hotel as they are very misleading and skewed heavily.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023May, 2023Now

General Info

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Total number of rooms 173

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Number of floors 19

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Number of buildings/towers 1

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Year Built 2012

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

19

Download

186

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

5th Avenue

140 m

Empire State Building

350 m

Broadway

490 m

Times Square

560 m

Rockefeller Center

980 m

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Getting around

34 St. Station (Herald Square)

350 m

New York W 32nd St. Station

490 m

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Airports Nearby

LaGuardia Airport (LGA)

12.5 km

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Restaurants

Reichenbach Hall

210 m

The Heist

140 m

Spyglass Rooftop Bar

280 m

Café China

140 m

The Keg Room

280 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

70

Overall Safety Index

Safe

An average rating of the six safety categories

70 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

57

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

48

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

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°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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