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Image of Tempo by Hilton New York Times Square
Image of Tempo by Hilton New York Times Square
Image of Tempo by Hilton New York Times Square
Image of Tempo by Hilton New York Times Square
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1/5

Image of Tempo by Hilton New York Times Square
Image of Tempo by Hilton New York Times SquareImage of Tempo by Hilton New York Times SquareImage of Tempo by Hilton New York Times SquareImage of Tempo by Hilton New York Times Square

Safety index

57 out of 100

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Business

Pet-friendly

Shopping

Tempo by Hilton New York Times Square

Rating icon

8.6

Good (3,669 ratings)

New York City, United States - 

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Location icon

Nearby Times Square

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Nearby Broadway

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420 m Rockefeller Center

Hotel Overview

Tempo by Hilton New York Times Square is a notable hotel offering guests a contemporary stay in the heart of New York City. It stands out for its convenient location, modern amenities, and attention to customer service, according to user reviews.

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Hotel highlights

Property

Location

Service

  1. Prime Location: Situated in the bustling Times Square area, guests love the easy access to shopping, dining, and entertainment options.
  2. Modern Amenities: The hotel boasts state-of-the-art facilities, including a fitness center and comfortable, well-equipped rooms.
  3. Professional Staff: Many guests praise the friendly and accommodating staff who go above and beyond to ensure a pleasant stay.
  4. Impressive Views: The higher floors offer spectacular views of the city, making for an unforgettable experience.
  5. Cleanliness: The hotel's cleanliness standards are consistently high, with rooms and common areas well-maintained.
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Area for improvement

Accessibility

Bathroom

Kitchen

  1. Noise Levels: Due to its central location, some guests find the noise from the streets can be disturbing, especially at night.
  2. Room Size: A few reviewers have mentioned that the rooms can feel a bit cramped, especially for families or longer stays.
  3. Pricey: The cost of staying at the hotel, including the price of in-hotel dining options, is considered high by some visitors.
  4. Internet Connectivity: There have been complaints about inconsistent Wi-Fi connection in some parts of the hotel.
  5. Limited In-Room Amenities: Some guests were disappointed with the limited amenities provided in the rooms considering the price point.

Amenities

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.6

RateScore

Total 3,669 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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0.0

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10.0

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4.3/5

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booking

0 Reviews

0.0 / 10

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expedia

1 Reviews

10.0 / 10

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google

3,668 Reviews

4.3 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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3,668+ People Are Talking

Property

Location

Service

Cleanliness

Room

Sleep

Bar

Breakfast

Dining

Accessibility

Atmosphere

Bathroom

Restaurant

Parking

Nature

Transit

Family

Wi-Fi

Nightlife

Safety

Kitchen

Business

TV

Fitness

Air Conditioning

Gym

Couples

Property was mentioned 884 times

15% Negative78% Positive

Reviews based on Property

User image
Ashley Abell2 months ago
5/5Google icon

When arriving by vehicle, go around to the valet at 41st street. Take the elevator to the lobby. Cam was amazing making sure we were taking care of, our vehicle, and belongings. We arrived early and asked if there were any upgraded rooms available for early check in. We were checking in one hour early in a clean and spacious room that overlooked the Empire State Building and the One World Trade Center and Statue of Liberty in the distance. We couldn't be more satisfied with any of it. I just wanted to add the other staff members we encountered were incredible too. The lovely lady at check in, Robert, Donnell(got my car and cart right away), Mike, and all of the rest. Truly thank you for your service and accommodation.

User image
Aaron Stout3 months ago
1/5Google icon

Do you enjoy paying for random and hidden fee's or predatory pricing similar to those of ultra low cost, de-bundled style airlines? Come stay at the Hilton Times Square in NYC and enjoy $21 coffee!!! Four of us stayed at this Hilton for a single evening, sharing a room for a quick, impromptu trip to NYC from SoCal, having paid four hundred dollars for the single Tuesday evening. Across the dozens of Hilton properties across different states, countries and continents, this Hilton is a lot like the gum on your shoe. You don't see it, but once you step on it, you just got to deal with it. Let's start with the fee's. Some are published, most are not: - Early Check-In, $50 - Late Check-Out, $50 - Luggage Storage, $5 per bag each time. - $35, per day, per room charge/fee but you can then use it in their on-site store, bar or restaurant. Read more below cause $35 here won't get you far. Having woken up the following morning, we got a later check out time and headed downstairs from our room to see about breakfast. Soon as we opened the room door, there was room-service inquiring if we were checking out. This was the second time already this morning they inquired, the first being much earlier when one of us was taking a shower and others still laying down. Like my goodness! I've never had staff want you out of a place even if the power went out. When we got back to our room, the room service staff were working on other rooms, but as soon as we gathered our stuff to head out all together, they weren't far behind to tackle our room. (Couldn't be that much of a demand for our room on Wednesday, nothing going on and not many people in the hotel ever during our time.) Never was there a smile, hi, hello, thanks. Just, you leaving now!? The $35 resort like fee, but it's a credit. Really?? Just trying to get that additional spend at the property. See all the other comments on the web for various pricing on drinks and snacks in their little store. $35 isn't getting you much. You're better off with Target across the street and all the street vendors. The location, it's alright. The windows need cleaned. Signage downstairs pointing out the elevator for the lobby would be solid. The attitudes of most staff need help. Hospitality is not a staple here. Even brought up a service issue with an elevator and it was, eh, whatever for the front counter. I got far better service at the deli's and bakeries throughout NYC by folks probably making $10/hr less then these clowns in this circus. If janky shenanigans are your thing with surprises around every corner and a few new fee's in your checkout cart after the fact like another trip on Spirit, Hilton Times Square has got you covered!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Jun, 2023Jul, 2023Now

General Info

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Total number of rooms 661

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Number of floors 46

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Year Built 2023

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

72

Upload

57

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Times Square

Nearby

Broadway

Nearby

Rockefeller Center

420 m

Radio City Music Hall

490 m

Central Park

910 m

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Getting around

49th St. Station

Nearby

New York W 32nd St. Station

1.05 km

New York, NY (NYS-Skyports Seaplane Base)

10 km

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Restaurants

Olive Garden

Nearby

Starbucks

Nearby

Dos Caminos

Nearby

The Living Room

Nearby

Havana Central

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

47

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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