RatePunk Logo
Image of The Lex NYC
Image of The Lex NYC
Image of The Lex NYC
Image of The Lex NYC
icon

1/5

Image of The Lex NYC
Image of The Lex NYCImage of The Lex NYCImage of The Lex NYCImage of The Lex NYC

Safety index

76 out of 100

Show All Photos

Safe area tag

Safe area

Pet-friendly

City

The Lex NYC

Rating icon

8.4

Good (2,269 ratings)

New York City, United States - 

show on map
Location icon

420 m 5th Avenue

Location icon

1.05 km Empire State Building

Location icon

1.33 km Madison Square Garden

Hotel Overview

The Lex NYC is a notable hotel located in New York City, garnering an array of mixed reviews from visitors. This accommodation option has been praised for various aspects of its service and amenities, but also faces criticism on several fronts, reflecting the diverse experiences of its guests.

Thumbs up icon

Hotel highlights

Service

Property

Location

  1. Location: Situated in a prime area, guests appreciate the easy access to major attractions and public transportation.
  2. Staff Friendliness: The hotel is lauded for its friendly and accommodating staff who go above and beyond to ensure a pleasant stay.
  3. Cleanliness: Many reviews highlight the cleanliness of the rooms and common areas, indicating a well-maintained property.
  4. Comfortable Beds: Visitors often remark on the comfort of the beds, emphasizing a restful night's sleep.
  5. Value for Money: Guests find the hotel to be a good value, offering reasonable amenities and services for the price.
Thumbs down icon

Area for improvement

  1. Noise Levels: A common complaint among guests is the high noise levels, both from the streets and within the hotel itself.
  2. Small Rooms: Many visitors find the rooms to be smaller than expected, noting a lack of space for luggage and movement.
  3. Room Features: Some reviews mention outdated or malfunctioning room features, including the air conditioning and television services.
  4. Wi-Fi Quality: The Wi-Fi service is occasionally described as unreliable or slow, affecting guests who need internet access.
  5. Additional Fees: Guests express discontent with unexpected additional fees, such as for late check-outs or certain amenities.

Amenities

Soundproof rooms

Breakfast included

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Room service

Room service

Laundry

Laundry

24/7 front desk

24/7 front desk

Youtube Icon

Related hotel videos

Score icon8.4

RateScore

Total 2,269 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.5

Icon

8.1

Icon

8.6

Icon

4.3/5

Icon

agoda

80 Reviews

8.5 / 10

Icon

booking

799 Reviews

8.1 / 10

Icon

expedia

1,000 Reviews

8.6 / 10

Icon

google

390 Reviews

4.3 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

390+ People Are Talking

Property

Service

Location

Cleanliness

Breakfast

Sleep

Restaurant

Room

Bathroom

Atmosphere

Bar

Kitchen

Transit

Wi-Fi

Dining

Air Conditioning

Safety

Family

Property was mentioned 155 times

18% Negative78% Positive

Reviews based on Property

User image
Natalie Kais2 years ago
2/5Google icon

Would like to start off by saying that the front desk staff was super accommodating and friendly! The best part of my experience. The first weird vibe I had was when you enter this hotel onto maps and it takes you to an entirely different address 10 blocks away. This is a small thing but as someone who’s worked for a small business owner I know this is a very easy fix and it seems strange to me that they wouldn’t change that. I believe the photos posted by the hotel online are extremely misleading. The entire building felt run down and definitely lacking in cleanliness. The first room I was put in smelled so badly of B.O that I had to ask for a new room. Again, he was very accommodating and immediately gave me a new room - not his fault at all. The new room did not have the smell. I had the queen sized bedroom. It feels weirdly small in there…if I opened my full size suitcase to put on the rack, you would have to go up against the wall to get around it. I know it’s NYC but the price I paid for the room + the photos online definitely made it seem much roomier. The bathroom was clean and roomie on a more positive note. I usually take photos of my hotel rooms but it was so disappointing that I didn’t think to do so. There’s a sign in the room that says join us on the rooftop for a reception from 5-6. But when you ask about it downstairs they say the rooftop is closed right now. I feel like simply removing those signs from the rooms would solve a lot of problems. Not to mention, photos of this rooftop are heavily featured online as well. Breakfast is extremely basic. Kinda what I was expecting though again, I felt the photos online were misleading. Ultimately the prices here were very similar to the chains near grand central or Times Square, but I chose this place because I wanted a more boutique experience and better location. I would NOT recommend this place if that is what you’re looking for. The chains are a better bet. If they lowered their prices or redid the place to look more like the photos, it would definitely be worth it.

User image
Jim Simon7 years ago
5/5Google icon

Literally just left after 4 nights in February and more than happy to share how much we liked the Lex. First and foremost - the staff is terrific - first class service without the price. Greeted by each person as we came in and left, even if they were assisting another guest. As we came back, they'd offer coffee or tea an any hour. In fact they offer coffee and tea just about any time you can imagine. Rooms were efficient, clean and very comfortable. Location in Kips Bay Area is great jumping off point for visiting the city, especially with stops for the R and 6 lines not far away. Be sure to check out Madison park across from the Flatiron Building - lots to see there including Eatily. We grabbed great thin crust pizza at at Vezzo which was maybe 4-5 blocks north on Lexington. Jazz Standard was also great, 2 block away, for some jazz and BBQ if you are hungry. I also liked Gregory Coffee on Park and 24th if you are looking for a nearby alternative to Starbucks. For the price this hotel is really hard to beat - cannot wait to return and try any of the numerous Indian places in the immediate area.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 48

Bullet point

Number of floors 7

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

10

Download

227

Upload

83

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

5th Avenue

420 m

Empire State Building

1.05 km

Madison Square Garden

1.33 km

Broadway

2 km

Times Square

2 km

icon

Getting around

23 St. Station (Park Av.)

210 m

New York 23rd St. Station

770 m

New York, NY (NYS-Skyports Seaplane Base)

3.5 km

icon

Restaurants

Baruch College VC Cafeteria

Nearby

Comodo

Nearby

Juice Generation

210 m

Broken Shaker New York

Nearby

The Globe

140 m

Street View

Icon

Daytime safety

70 out of 100

Safe

Icon

Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

76

Overall Safety Index

Safe

An average rating of the six safety categories

76 out of 100

Icon

Women safety

Very Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

81

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

95

Icon

Property safety

Very Safe

Info icon

Likelihood of theft.

lowhigh

84

Icon

Political safety

Risky

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

56

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

87

Icon

Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

55

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

Crime category icon

Car theft  40/100

Crime category icon

Car break-ins  48/100

Crime category icon

Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

Crime category icon

Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

Crime category icon

Insult or harassment in public  54/100

Crime category icon

Corruption or bribery  53/100

Crime category icon

Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.2 - $3.3

icon

Coffee

$2.8 - $7.5

icon

Beer 0.5L

$1.6 - $4

icon

Meal, inexpensive restaurant

$14.1 - $37.7

icon

Public transport, one-way ticket

$2.6 - $2.7

icon

Taxi 1km (normal tariff)

$1.5 - $3.5

icon

Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

icon

Bottle of mid-range wine

$10.4 - $28.3

icon

McMeal at McDonalds

$9.4 - $14.1

icon

Coke/Pepsi 0.33L

$1.9 - $4.7

icon

Public transport, monthly pass

$119.8 - $135.3

icon

Gasoline (1 liter)

$0.9 - $1.3

icon

Mobile phone monthly plan

$37.7 - $80.2

icon

Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

Slider marker

Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

Our Recent Articles