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Image of The MUSE New York
Image of The MUSE New York
Image of The MUSE New York
Image of The MUSE New York
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1/5

Image of The MUSE New York
Image of The MUSE New YorkImage of The MUSE New YorkImage of The MUSE New YorkImage of The MUSE New York

Safety index

57 out of 100

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Business

Eco-certified

Family

Pet-friendly

Boutique

The MUSE New York

Rating icon

8.5

Good (2,365 ratings)

New York City, United States - 

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210 m Times Square

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210 m Broadway

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420 m Bryant Park

Hotel Overview

The MUSE New York, located in the heart of New York City, is a popular hotel known for its prime location and personalized service. Based on user reviews, people have shared mixed experiences, highlighting both positive aspects and areas for improvement. Below are some of the most common pros and cons mentioned by visitors.

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Hotel highlights

Property

Service

Location

  1. Excellent Location: Situated in a prime spot, the hotel offers easy access to major attractions, shopping, and dining.
  2. Friendly Staff: Many visitors have praised the warm and welcoming staff, who go above and beyond to ensure a comfortable stay.
  3. Comfortable Rooms: Guests have appreciated the comfort and cleanliness of the rooms, providing a restful night's sleep.
  4. Complimentary Amenities: The hotel offers various complimentary amenities that have been a hit among guests, including Wi-Fi and other convenience items.
  5. Pet-Friendly: For those traveling with pets, the hotel’s pet-friendly policy has been a significant plus.
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Area for improvement

Parking

Air Conditioning

  1. Pricey: Some guests feel that the hotel's rates are on the higher side, especially considering the room size and additional charges for some services.
  2. Noisy Environment: Due to its central location, noise from the streets can sometimes be an issue, affecting guests' sleep quality.
  3. Room Size: A few visitors have mentioned that the rooms, particularly the bathrooms, can feel cramped, especially for those staying with family or in groups.
  4. Limited On-site Dining Options: The hotel offers limited options for on-site dining, which some guests found inconvenient.
  5. Slow Elevators: Several reviews have pointed out the slow elevator service, which can be a hassle, especially during peak times.

Amenities

Extra beds/cribs

Pet friendly

Pet friendly

Parking available

Parking available

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

Business services

Business services

24/7 front desk

24/7 front desk

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Related hotel videos

Score icon8.5

RateScore

Total 2,365 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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4.4/5

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booking

1,384 Reviews

8.3 / 10

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google

981 Reviews

4.4 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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981+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Room

Bathroom

Bar

Atmosphere

Dining

Breakfast

Pets

Parking

Kitchen

Nightlife

Accessibility

Family

Business

Safety

Wi-Fi

Transit

Air Conditioning

Restaurant

Fitness

TV

Gym

Property was mentioned 376 times

10% Negative84% Positive

Reviews based on Property

User image
Declan3 months ago

Positive: The front desk staff, especially Daniel, were excellent. The location was superb. Walking distance to everything. The room was well appointed and the bed and super comfortable. Housekeeping was top flight and unintrusive. Comfortable business center. Negative: There were no vending machines on the property. I had to go out every day for my fix of Coke Zero and snacks. There seems to be only one ice machine available as well.

User image
Shandreka Hall4 months ago
5/5Google icon

Perfect location!!! We were only steps away from Times Square!!! The hotel was clean and the lobby offered a relaxing ambiance. Apples and coffee were always readily available to guests. Rooms were extremely spacious. My only complaint is that we paid for our room in advance, which was a balcony room. However, the balcony was not accessible due to construction. It would have been nice if I was advised of this upon checking in…. Better yet, upon booking. Unfortunately, it wasn’t until I got into the room and saw a sign on the sliding door, that I was made aware of this restriction. Then, I had to go through the process of requesting a refund for the difference, which was a headache since I booked through a third party. I would have booked a king suite, instead of a balcony king, had I known. My mom booked a king suite and it was the size of a one bedroom apartment. Rooms are exactly as pictured on the website. I’ve visited NYC numerous times and was very impressed with the size of the rooms at this property.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 200

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

72

Upload

57

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Times Square

210 m

Broadway

210 m

Bryant Park

420 m

Rockefeller Center

420 m

Central Park

1.05 km

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Getting around

49th St. Station

210 m

Grand Central

Nearby

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

26 km

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Restaurants

Connolly's Pub & Restaurant

210 m

Havana Central

210 m

Long Acre Tavern

280 m

Bar 54

280 m

The Perfect Pint

280 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

47

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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