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Image of The Ritz-Carlton New York, Central Park
Image of The Ritz-Carlton New York, Central Park
Image of The Ritz-Carlton New York, Central Park
Image of The Ritz-Carlton New York, Central Park
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Image of The Ritz-Carlton New York, Central Park
Image of The Ritz-Carlton New York, Central ParkImage of The Ritz-Carlton New York, Central ParkImage of The Ritz-Carlton New York, Central ParkImage of The Ritz-Carlton New York, Central Park

Safety index

76 out of 100

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Safe area tag

Safe area

Family

Luxury

Pet-friendly

Spa

Shopping

Adventure sport

Business

City

The Ritz-Carlton New York, Central Park

Rating icon

9.2

Excellent (690 ratings)

New York City, United States - 

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Nearby Central Park

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210 m 5th Avenue

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700 m Broadway

Hotel Overview

The Ritz-Carlton New York, Central Park, located in the heart of New York City, is a luxury hotel that offers guests an unparalleled experience of elegance and comfort. Based on user reviews, this hotel stands out for its prime location, exceptional service, and attention to detail, providing a unique and memorable stay for those who visit.

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Hotel highlights

Service

Property

Location

  1. Prime Location: Situated directly opposite Central Park, providing easy access to some of New York City's most iconic attractions.
  2. Exceptional Service: Staff are known for their outstanding hospitality, going above and beyond to meet guests' needs.
  3. Luxurious Accommodations: Rooms and suites are elegantly furnished, offering high-end comfort and amenities.
  4. Exquisite Dining: On-site restaurants serve gourmet cuisine, with options to suit a variety of tastes.
  5. Spectacular Views: Many rooms offer breathtaking views of Central Park and the city skyline.
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Area for improvement

  1. Pricey: The cost of staying at the hotel is high, which may not fit every budget.
  2. Limited Availability: Due to its popularity, finding available rooms can be challenging, especially during peak seasons.
  3. Additional Charges: Some guests have noted additional charges for services and amenities that they expected to be included.
  4. Noise Levels: Being in a bustling area of the city, some guests have reported noise disturbances during their stay.
  5. Room Size: A few reviewers mentioned that some rooms felt smaller than expected for the price point.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Spa

Parking available

Parking available

Restaurant

Bar

Room service

Room service

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Related hotel videos

Score icon9.2

RateScore

Total 690 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.1

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8.8

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4.6/5

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agoda

4 Reviews

9.1 / 10

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booking

71 Reviews

8.8 / 10

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google

615 Reviews

4.6 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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615+ People Are Talking

Service

Property

Location

Bar

Food

Amenities

Atmosphere

Breakfast

Cleanliness

Bathroom

Sleep

Wellness

Business

Restaurant

Spa

Wi-Fi

Family

Nightlife

Transit

Service was mentioned 126 times

11% Negative87% Positive

Reviews based on Service

User image
Joseph C4 months ago

Stayed at the Ritz Carlton Central Park for one night to celebrate my mom’s 61st birthday. From check in to check out, everything was superb. Property was extremely clean, rooms were very spacious. Staff service was excellent , everyone was very kind and welcoming. The doormen were on it. I did not even have to open/close the entrance door once while going in and out of the hotel. My double queen room was on the 22nd floor, nice and quiet. Shout out to Diana Heysun for adding the lovely note and chocolate cake in the room to acknowledge my mother’s birthday. She loved every minute and glad that I chose this hotel for her. I will definitely be returning to this property.

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synToronto3 months ago

Location: Good location for many nearby attractions and of course to Central Park. |The Room: A high floor, park view room was reserved and I can confirm it’s a nice view of the park if that is important to you. If you want a view that is what you need to reserve because based on the floor map there are only 5 rooms out of 15 on the floor that directly face the park, so they won’t just give you one. Make sure you really want to pay for the view because most people are out of the hotel except to sleep. All else is sort of standard Ritz in terms of decor. There were three closets and a safe. A fairly large washroom with shower and tub. It’s somewhat of a letdown that almost everything has to be asked for separately. Do you want a clock radio? Do you want a coffee maker? Do you want tea or a kettle? Do you need body lotion? And so on. You need to ask for quite a few things that other Ritz locations that understand service give you to promote a delightful stay. |Noise: They say windows are soundproof, but they are not. You can hear car horns, sirens etc. but it is expected in NYC. What you don’t hear much of is hall noise which is good. |Facilities: If you have stayed in other luxury hotels you might be disappointed when you arrive. A small lobby with a small lounge separated by a drape. No pool. Supposed to be a spa. A nice workout facility though with a separate yoga studio. A very small business work room. Badge up to your floor for security is required. |Restaurant vs room service: Tried both and I prefer room service which is usually not the case. Although there appears to be enough staff, service is not always attentive and food delivery is leisurely. Room service comes within 10 to 20 minutes after placing a call. No need to decide the night before. The same gratuity is automatically applied to your bill. Room service is polite and accurate. |Service: Housekeeping and room service staff is very good. There seems to be inconsistent door and security staff. |Transportation: There is a complementary hotel car that does short trips, but if it exists, I never saw it. Take Uber if you need a ride. I was also in a taxi and the driver was reckless and I had to fiddle with payment electronically in the end, so I don’t recommend a taxi. If you are offered alternative SUVs waiting outside the hotel, use caution. Sometimes you might be offered one by the hotel for a very short trip and believe it’s a hotel courtesy, but I have it on good authority that you might be put into an uncomfortable and dangerous position whereby you are pressured to meet an unspoken payment amount that you never agreed to. When I heard this, I would say that the hotel has an obligation to not only ensure drivers are vetted, but to pay them a retainer if the Ritz wants them to simply wait. It would help them manage their financial pressure of their vehicles, and to help promote or arrange their services maybe via the concierge should patrons feel the occasion to ride in these bloated vehicles. |Overall: I understand that NYC has 33,000 hotel rooms to fill every night. I am not sure the Ritz does enough to prevent customers from wanting to try another (luxury) hotel.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

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Total number of rooms 253

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Number of floors 22

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

152

Upload

55

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Central Park

Nearby

5th Avenue

210 m

Broadway

700 m

Rockefeller Center

910 m

Times Square

1.05 km

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Getting around

57 St. Station

210 m

New York W 32nd St. Station

2 km

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Airports Nearby

LaGuardia Airport (LGA)

13 km

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Restaurants

Quality Italian

140 m

1 Hotel Central Park

Nearby

The Oak Room at The Plaza Hotel

140 m

Jams

Nearby

Pret A Manger

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

76

Overall Safety Index

Safe

An average rating of the six safety categories

76 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

81

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

83

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

56

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

83

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

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60

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

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°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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