RatePunk Logo
Image of The St. Regis New York
Image of The St. Regis New York
Image of The St. Regis New York
Image of The St. Regis New York
icon

1/5

Image of The St. Regis New York
Image of The St. Regis New YorkImage of The St. Regis New YorkImage of The St. Regis New YorkImage of The St. Regis New York

Safety index

71 out of 100

Show All Photos

Safe area tag

Safe area

Business

Family

Luxury

Shopping

The St. Regis New York

Rating icon

9.0

Excellent (1,861 ratings)

New York City, United States - 

show on map
Location icon

Nearby 5th Avenue

Location icon

560 m Central Park

Location icon

630 m Rockefeller Center

Hotel Overview

The St. Regis New York, located in the heart of New York City, is an iconic hotel known for its luxurious accommodations and exceptional service. This landmark hotel has been a preferred choice for many, thanks to its elegant decor, sophisticated atmosphere, and prime location. User reviews often highlight a mix of positive experiences and some areas for improvement, making it a unique place to stay in the city.

Thumbs up icon

Hotel highlights

Property

Service

Location

  1. Elegant Decor - Guests appreciate the hotel's luxurious and beautifully decorated interiors, often noting the historical charm mixed with modern amenities.
  2. Exceptional Service - The staff's attention to detail and personalized service are frequently mentioned as highlights of the guest experience.
  3. Prime Location - Its central location makes it easy for guests to explore New York City, being close to major attractions and shopping districts.
  4. Comfortable Rooms - Many reviewers praise the comfort and spaciousness of the rooms, emphasizing the quality of the beds and in-room amenities.
  5. Gourmet Dining Options - The on-site dining experiences have been highly rated by guests, who enjoy the variety and quality of the food offered.
Thumbs down icon

Area for improvement

  1. High Cost - Many guests feel the hotel's pricing is steep, including room rates and the cost of food and beverages.
  2. Noise Levels - Some guests have reported noise issues, either from the streets or within the hotel, that affected their stay.
  3. Room Availability - Difficulty in booking specific room types or facing issues with room availability upon arrival has been a concern for some.
  4. Additional Fees - Unexpected add-on fees for services and amenities have taken some guests by surprise, affecting their overall experience.
  5. Aged Facilities - Although the historical charm is appreciated, some areas of the hotel are seen as needing updates or repairs.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Restaurant

Bar

Room service

Room service

Free WiFi

Laundry

Laundry

Youtube Icon

Related hotel videos

Score icon9.0

RateScore

Total 1,861 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

6.7

Icon

8.4

Icon

9.2

Icon

4.6/5

Icon

agoda

154 Reviews

6.7 / 10

Icon

booking

90 Reviews

8.4 / 10

Icon

expedia

156 Reviews

9.2 / 10

Icon

google

1,461 Reviews

4.6 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

1,461+ People Are Talking

Property

Service

Location

Bar

Food

Atmosphere

Amenities

Breakfast

Bathroom

Cleanliness

Sleep

Business

Restaurant

Couples

Family

Entertainment

Accessibility

Nightlife

Fitness

Wellness

Gym

Parking

Spa

Transit

Property was mentioned 359 times

8% Negative87% Positive

Reviews based on Property

User image
Paola Robles Gil6 months ago
4/5Google icon

Excellent location and beautiful property. It was a very good stay overall, but it was not perfect. We ran out of hot water one morning. We called the front desk and we were told to let the water run. I was literally in the middle of my shower when the water turned cold. I understand there can be maintenance issues, but the response was not adequate. Maybe try resolving issues without implying the guest is stupid. Also, we paged the butler because we needed some medicine and they never came to our room, we never got a call. Nothing. This is the difference between US properties and properties in SE Asia. They take care of every single detail and all the staff is trained to address issues in a much more courteous and polite way. That and the fact that those properties are two to three times cheaper. If there were half stars on Google I'd give it 4.5, but since it wasn't perfect, I can only deduct one star.

User image
Edward4 months ago
5/5Google icon

The location is fantastic if you have meetings in Midtown West. Most of Midtown walkable within 15 minutes of here. There perpetual construction in the area, so sometimes you get a surprising amount of street noise. Service is great - at this property, it lives up to the promise of "Butler Service", which not every St.Regis does. Rooms are styled and shaped consistent with a building of this age. Won't necessarily be everyone's favorite in that respect, but I enjoy it.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 238

Bullet point

Number of floors 19

Bullet point

Number of buildings/towers 1

Bullet point

Year Built 1904

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

10

Download

119

Upload

80

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

5th Avenue

Nearby

Central Park

560 m

Rockefeller Center

630 m

Broadway

700 m

Times Square

1.05 km

icon

Getting around

5 Av.-53 St. Station

210 m

Grand Central

Nearby

icon

Airports Nearby

Newark Liberty Intl. Airport (EWR)

19 km

icon

Restaurants

Black Fox Coffee Co.

Nearby

Salon de Ning

Nearby

Gregorys Coffee

140 m

Clement

Nearby

Trump Grill

140 m

Street View

Icon

Daytime safety

39 out of 100

Unsafe

Icon

Nighttime safety

24 out of 100

Unsafe

New York City safety index

Safety

Crime

71

Overall Safety Index

Safe

An average rating of the six safety categories

71 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

41

Icon

Physical safety

Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

63

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

47

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

81

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

74

Overall Crime index

High

An average rating of the crime categories

74 out of 100

Property crime severity

High

80

Crime category icon

Mugging or robbery  73/100

Crime category icon

Car theft  73/100

Crime category icon

Car break-ins  74/100

Crime category icon

Home break-ins  74/100

Violent crime severity

High

79

Crime category icon

Physical attacks  71/100

Crime category icon

Racism or religion motivated attacks  64/100

Other crime severity

Extreme

81

Crime category icon

Insult or harassment in public  68/100

Crime category icon

Corruption or bribery  74/100

Crime category icon

Drug problem  80/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$1.4 - $3.6

icon

Coffee

$2.7 - $5.5

icon

Beer 0.5L

$1.3 - $1.6

icon

Meal, inexpensive restaurant

$8.2 - $22.8

icon

Public transport, one-way ticket

$1.8 - $1.8

icon

Taxi 1km (normal tariff)

$0.7

icon

Meal for 2 people, mid-range restaurant, three-course

$41.1 - $91.3

icon

Bottle of mid-range wine

$6.4 - $13.7

icon

McMeal at McDonalds

$8.2 - $10

icon

Coke/Pepsi 0.33L

$1.4 - $2.7

icon

Public transport, monthly pass

$13.7

icon

Gasoline (1 liter)

$0.7 - $1

icon

Mobile phone monthly plan

$39.3 - $59.3

icon

Fitness club, monthly fee

$32 - $36.5

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.58

PM1018

47

Slider marker

Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

Clock Icon

Check in after 16:00

Clock Icon

Check out until 12:00

Children welcome

No pets, service animals welcome

Our Recent Articles