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Image of The Westin New York Grand Central
Image of The Westin New York Grand Central
Image of The Westin New York Grand Central
Image of The Westin New York Grand Central
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1/5

Image of The Westin New York Grand Central
Image of The Westin New York Grand CentralImage of The Westin New York Grand CentralImage of The Westin New York Grand CentralImage of The Westin New York Grand Central

Safety index

78 out of 100

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Safe area tag

Safe area

Business

Luxury

Pet-friendly

The Westin New York Grand Central

Rating icon

8.4

Good (5,973 ratings)

New York City, United States - 

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350 m Grand Central Terminal

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630 m 5th Avenue

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1.05 km Broadway

Hotel Overview

The Westin New York Grand Central is a premium hotel choice in the heart of New York City, offering guests a comfortable and convenient base for exploring the city. Based on user reviews, the hotel stands out for its prime location, quality of service, and amenities. Here are some of the highlighted aspects that guests have appreciated or found lacking during their stay.

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Hotel highlights

Property

Service

Location

  1. Prime Location: Situated in the heart of the city, making it easy for guests to explore major attractions.
  2. Comfortable Rooms: Guests have praised the comfort and cleanliness of the rooms, providing a restful experience.
  3. Helpful Staff: The hotel personnel are noted for being attentive and providing excellent service.
  4. Room Views: Many rooms offer impressive views of the city, enhancing the stay experience.
  5. Quality Amenities: The hotel offers a variety of quality amenities, including a fitness center, which guests have found to be very useful.
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Area for improvement

Accessibility

Kitchen

Parking

  1. Noise Levels: Some guests have reported high noise levels, which can impact the quality of rest.
  2. Expensive Food and Beverages: The cost of food and beverages within the hotel can be quite high compared to other options in the city.
  3. Wi-Fi Connectivity: There have been complaints about inconsistent Wi-Fi service in some parts of the hotel.
  4. Room Size: A few guests have mentioned that certain rooms can feel somewhat small, especially for the price point.
  5. Additional Fees: There are additional fees for some services that guests expected to be complimentary, such as parking and Wi-Fi access for more than one device.

Amenities

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Air conditioning

Air conditioning

Restaurant

Bar

Room service

Room service

Gym

Gym

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Related hotel videos

Score icon8.4

RateScore

Total 5,973 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.0

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8.6

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4.2/5

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agoda

113 Reviews

8.0 / 10

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booking

575 Reviews

8.0 / 10

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expedia

1,725 Reviews

8.6 / 10

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google

3,560 Reviews

4.2 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

3,560+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Room

Bar

Atmosphere

Bathroom

Dining

Breakfast

Business

Accessibility

Kitchen

Transit

Fitness

Restaurant

Gym

Wi-Fi

Family

Parking

Safety

Nightlife

Air Conditioning

TV

Nature

Couples

Wellness

Property was mentioned 934 times

15% Negative79% Positive

Reviews based on Property

User image
Peter Ross3 months ago
5/5Google icon

The Westin Grand Central is now our go to hotel when we visit NYC. The staff couldn't be nicer and they go out of their way to help and make your stay comfortable. The front desk staff quickly checked us in early, which was much appreciated. Alexandra was very helpful in answering our questions. We loved our corner room on the 32nd floor with a lovely view of the Empire State Building. The Westin bed was very comfortable as usual. The lobby bar has a great wine and drink list. The bartender Amy made my favorite cocktail and we were glad to see she was behind the bar. Grand Central Station is a couple blocks away, which makes the Westin a great location.

User image
Chief4 months ago
3/5Google icon

I found the hotel to be noisy. I am a light sleeper and being on the 39th floor I was able to he horns and sirens at the street level. Their was interior noise that should be rectified also. Suggest management look into acoustic panels for the interior and exterior of the building to break down noise repercussions and enhance the residence experience.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 774

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Number of floors 41

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

252

Upload

91

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Grand Central Terminal

350 m

5th Avenue

630 m

Broadway

1.05 km

Times Square

1.05 km

Rockefeller Center

1.12 km

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Getting around

Grand Central

Nearby

Lexington Av.-53 St. Station

840 m

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Airports Nearby

LaGuardia Airport (LGA)

10.5 km

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Restaurants

Starbucks

140 m

Docks Oyster Bar NYC

140 m

The Capital Grille

140 m

Sinigual

140 m

Sakagura

210 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

78

Overall Safety Index

Safe

An average rating of the six safety categories

78 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

87

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

92

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Property safety

Very Safe

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Likelihood of theft.

lowhigh

86

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

59

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

84

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

57

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

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Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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