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Image of Thompson Central Park New York, part of Hyatt
Image of Thompson Central Park New York, part of Hyatt
Image of Thompson Central Park New York, part of Hyatt
Image of Thompson Central Park New York, part of Hyatt
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1/5

Image of Thompson Central Park New York, part of Hyatt
Image of Thompson Central Park New York, part of HyattImage of Thompson Central Park New York, part of HyattImage of Thompson Central Park New York, part of HyattImage of Thompson Central Park New York, part of Hyatt

Safety index

57 out of 100

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Luxury

Pet-friendly

Business

Family

City

Thompson Central Park New York, part of Hyatt

Rating icon

8.6

Good (3,638 ratings)

New York City, United States - 

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Location icon

280 m Central Park

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420 m Broadway

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420 m 5th Avenue

Hotel Overview

Thompson Central Park New York, nestled in the heart of New York City, garners mixed reviews from its guests. While many patrons appreciate its offerings and services, some aspects of the hotel experience fall short of expectations for others. Herein, we delve into the top praises and criticisms based on user feedback.

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Hotel highlights

Property

Service

Location

  1. Location: Situated in a prime area, guests love the easy access to local attractions and public transportation.
  2. Room Views: Many rooms offer stunning views of the city, making for a memorable stay.
  3. Comfortable Rooms: Guests often commend the comfort and cleanliness of the rooms.
  4. Friendly Staff: The hotel's staff is frequently praised for being welcoming and helpful.
  5. Amenities: The range of amenities, including a fitness center and on-site dining, receives positive remarks.
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Area for improvement

Kitchen

Wi-Fi

Air Conditioning

  1. Price: Some guests feel that the cost of a stay does not always match the value received.
  2. Noise Levels: Complaints about noise, especially from the street or neighboring rooms, are common.
  3. Small Room Sizes: A number of guests mention that some of the rooms are smaller than expected.
  4. Additional Fees: Unexpected additional fees for certain services have been a point of contention.
  5. Room Availability Issues: There have been instances of room availability mismanagement, causing inconvenience to some guests.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Parking available

Parking available

Free WiFi

Gym

Gym

Air conditioning

Air conditioning

Restaurant

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Related hotel videos

Score icon8.6

RateScore

Total 3,638 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.3

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9.0

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4.3/5

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4.5/5

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agoda

123 Reviews

8.0 / 10

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booking

278 Reviews

8.3 / 10

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expedia

232 Reviews

9.0 / 10

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google

2,628 Reviews

4.3 / 5

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tripadvisor

377 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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2,628+ People Are Talking

Property

Service

Location

Food

Amenities

Fitness

Cleanliness

Atmosphere

Breakfast

Bar

Sleep

Pool

Bathroom

Kitchen

Accessibility

Gym

Restaurant

Family

Business

Air Conditioning

Wi-Fi

Nightlife

Transit

Entertainment

Nature

Parking

Safety

Spa

Wellness

Couples

Pets

Property was mentioned 584 times

18% Negative74% Positive

Reviews based on Property

User image
Cori Frede4 months ago
3/5Google icon

Stayed here this weekend for the NYC marathon. I'm hoping the issue I ran into was a one-off and not common for the hotel but I wanted to let others be aware because I know from conversations, it happened to a few of my friends as well this weekend. I went into two dirty rooms before the third room was finally clean and ready. It seems there was a computer issue that marked rooms as ready for guests before housekeeping got to them. The manager ended up going upstairs and doing a manual inspection of rooms. Issue aside, all the people I interacted with were very friendly and helpful. The bed was comfortable and the shower's water pressure felt amazing. I did find hair on the bathrobe in the room but the towels were clean so I just didn't use the bathrobe. My room's view was that of the building next door but the room did get plenty of natural light. Overall, if I was staying overnight again and wanted to be this area I would consider staying here again, issues aside. If they happen a second time then I might think it was not a computer error. Accidents happen and it was a busy weekend.

User image
Ruby Yang4 months ago
3/5Google icon

Location and the luggage storage service are amazing so it deserves two stars. However, I couldn’t enjoy the rest of the hotel. The room has the sanitation concern. Garbage on the floor and dead insects at the surface in front of the window. The receptionist promised us someone would come to clean up. And we left the room at the time she told us. However, the room remained unclean when we returned. No one came apparently. I am so disappointed with the property of Hyatt. Update: Thompson provides 5000 points for compensation.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jun, 2023Now

General Info

Bullet point

Total number of rooms 587

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

155

Upload

58

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Central Park

280 m

Broadway

420 m

5th Avenue

420 m

Times Square

700 m

Rockefeller Center

770 m

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Getting around

57 St. Station

140 m

New York W 32nd St. Station

2 km

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

24 km

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Restaurants

Quality Italian

210 m

Burger Joint

Nearby

Starbucks

Nearby

Zibetto Espresso Bar

Nearby

Rue 57

140 m

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

53

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

47

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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