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Image of Truss Hotel Times Square
Image of Truss Hotel Times Square
Image of Truss Hotel Times Square
Image of Truss Hotel Times Square
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1/5

Image of Truss Hotel Times Square
Image of Truss Hotel Times SquareImage of Truss Hotel Times SquareImage of Truss Hotel Times SquareImage of Truss Hotel Times Square

Safety index

58 out of 100

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Pet-friendly

Shopping

Truss Hotel Times Square

Rating icon

8.1

Good (1,135 ratings)

New York City, United States - 

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Location icon

490 m Jacob K. Javits Convention Center

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630 m Times Square

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630 m Madison Square Garden

Hotel Overview

Truss Hotel Times Square, nestled in the heart of New York City, is a vibrant accommodation choice that attracts a diverse clientele. Based on user reviews, the hotel stands out for its strategic location, offering easy access to the city's major attractions. Guests have voiced opinions on both the positives and the negatives of their stay, highlighting a nuanced perspective on the hotel's offerings.

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Hotel highlights

Location

  1. Prime Location: Situated conveniently in Times Square, allowing for easy exploration of New York City.
  2. Helpful Staff: The hotel staff is frequently praised for their helpfulness and friendliness.
  3. Modern Amenities: Guests appreciate the modern amenities provided, enhancing the comfort of their stay.
  4. Comfortable Rooms: Many commend the comfort and cleanliness of the rooms.
  5. Excellent Dining Options: The hotel's proximity to a variety of dining options is highly valued.
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Area for improvement

  1. Noise Levels: Being in a busy area, guests often mention noise as a concern.
  2. Room Size: Some guests find the rooms to be smaller than expected.
  3. Pricey Rates: The cost of the rooms can be a bit steep for some budgets.
  4. Busy Lobby: The lobby can become quite crowded, making it less relaxing for some guests.
  5. Limited Views: A few guests were disappointed by the limited or obstructed views from their rooms.

Amenities

Soundproof rooms

Pet friendly

Pet friendly

Free WiFi

Free WiFi

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

Housekeeping

Business services

Business services

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Related hotel videos

Score icon8.1

RateScore

Total 1,135 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.3

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8.2

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4.0/5

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booking

118 Reviews

7.3 / 10

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expedia

941 Reviews

8.2 / 10

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google

76 Reviews

4.0 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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76+ People Are Talking

Property

Service

Location

Cleanliness

Sleep

Bathroom

Room

Fitness

Air Conditioning

Gym

Bar

Dining

Breakfast

Accessibility

Kitchen

Transit

Property was mentioned 51 times

35% Negative59% Positive

Reviews based on Property

User image
Jerry Proulx9 months ago
5/5Google icon

Hi Folks, just wanted to let you know that this is a GREAT hotel because of the wonderful staff! When I arrived, rooms are clean, beds are comfy and the roof top terrace an absolute delight! (Take advantage--it's included) The staff are INCREDIBLE! They actually care! I had problems with the air conditioning (late at night) and they were extremely professional with their service to remedy the problem. Shout out to Ronald (manager) and Lucy (front desk)--they were terrific! Location of this place is key--easy walking distance to Times square (not a five minute walk) and Empire State building. Easy walk to Penn Station too! Good eats across the street! Spirits and wine access around the corner! Plan to stay here again on future trips--glad I found this place! Thank you so much Truss!!! JP

User image
Kim Johns1 year ago
5/5Google icon

I just stayed there for 4 nights and thought it was a great value. The rooms were clean, bed was comfy, and as a single woman, I felt safe there. I appreciate that there is a fob to get inside the hotel after ~8pm and that there is always someone at the front desk. Everyone at the front desk was helpful and friendly. The fact that it's a king bed with a spacious room is amazing. I liked having a microwave and fridge - next time I stay I'm going to plan some snack options around that. Their bag check worked perfectly, at $2/bag (cash only). The hotel is 4 stories and then there is a separate entrance for the residential side which include the upper floors so it is a combo hotel/residence building, but the hotel rooms seemed really good - better than the last Hilton I stayed at. There is no breakfast option and I did not get a chance to check out the gym or rooftop this time. The HVAC was very responsive and worked perfectly for what I needed. Two items that would make it better: I wish they had a coffee pot/option in the room and that the king room included some extra towels. Wasn't an issue to request more towels though.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 86

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Number of floors 4

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

267

Upload

75

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Jacob K. Javits Convention Center

490 m

Times Square

630 m

Madison Square Garden

630 m

Broadway

700 m

Rockefeller Center

1.5 km

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Getting around

34 St.

Nearby

Penn Station

700 m

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Airports Nearby

John F. Kennedy Intl. Airport (JFK)

27.5 km

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Restaurants

2 Bros Pizza

140 m

Blue Ruin

140 m

Tavola

Nearby

Scallywag's

Nearby

Nittis

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

70

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

40

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Risky

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

47

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

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Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

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Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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