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Image of voco The Franklin New York, an IHG Hotel
Image of voco The Franklin New York, an IHG Hotel
Image of voco The Franklin New York, an IHG Hotel
Image of voco The Franklin New York, an IHG Hotel
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1/5

Image of voco The Franklin New York, an IHG Hotel
Image of voco The Franklin New York, an IHG HotelImage of voco The Franklin New York, an IHG HotelImage of voco The Franklin New York, an IHG HotelImage of voco The Franklin New York, an IHG Hotel

Safety index

61 out of 100

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Safe area tag

Safe area

Pet-friendly

Shopping

Boutique

voco The Franklin New York, an IHG Hotel

Rating icon

8.7

Good (940 ratings)

New York City, United States - 

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Location icon

490 m Solomon R. Guggenheim Museum

Location icon

630 m Central Park

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840 m Metropolitan Museum of Art

Hotel Overview

Voco The Franklin New York is a hotel that offers an interesting blend of experiences to its guests, according to various user reviews. It has managed to garner attention for both its commendable features and areas where guests feel it could improve. The hotel seems to strike a balance between providing quality service and needing to address certain aspects to enhance the overall guest experience.

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Hotel highlights

Location

Atmosphere

Bar

  1. Location: Guests appreciate the hotel's location, citing its convenience for exploring the city and proximity to various attractions.
  2. Staff Friendliness: Many reviews highlight the polite and helpful nature of the hotel staff, making guests feel welcome.
  3. Character and Charm: The unique character and charm of the hotel are often mentioned, with its stylish design and cozy atmosphere being a hit with visitors.
  4. Cleanliness: The overall cleanliness of the rooms and hotel premises is praised by several guests, creating a comfortable staying environment.
  5. Quiet Rooms: Guests appreciate the quietness of the rooms, which helps in ensuring a good night’s sleep.
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Area for improvement

Amenities

Bathroom

Air Conditioning

  1. Room Size: A common criticism is that the rooms are relatively small, which might not be suitable for everyone's preferences or needs.
  2. Amenities: Some guests have expressed disappointment with the availability and quality of amenities in the hotel.
  3. Value for Money: There have been concerns regarding whether the experience matches the price, with some guests feeling that it doesn't offer good value for money.
  4. Outdated Facilities: A few reviews mention that certain facilities appear outdated and could benefit from an upgrade or renovation.
  5. Wi-Fi Connectivity: Problems with Wi-Fi connectivity have been noted, which can be inconvenient for guests relying on internet access during their stay.

Amenities

Parking available

Parking available

Free WiFi

Pet friendly

Housekeeping

Air conditioning

Air conditioning

24/7 front desk

24/7 front desk

Available in some public areas: Free WiFi

A coffee shop/cafe

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Related hotel videos

Score icon8.7

RateScore

Total 940 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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9.0

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booking

525 Reviews

8.4 / 10

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expedia

415 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Sleep

Breakfast

Bathroom

Amenities

Restaurant

Air Conditioning

Atmosphere

Bar

Accessibility

Wi-Fi

Family

Transit

Entertainment

Kitchen

Food

Business

Location was mentioned 75 times

7% Negative81% Positive

Reviews based on Location

User image
RLK20234 months ago

The cost of this room was over $400. Check in is at 4pm and check out is 11 am, so the “day” is 19 hours. The front desk personnel were kind and efficient, but they were also expected to make the coffee and help with baggage. Not fair to them or the guests. My room was unimaginably small—less than 4’ wider than the double bed, and the floor space on the bathroom was only as wide as the toilet. The sink was in the main room. The lamp with its small, built-in table to place my phone was tilted and dally off the wall so my phone went on the floor. On the other hand…the room was clean, the finishes reflected some sincere care, the bed and pillows were comfortable and the bed linens were soft. All that mattered. I am probably too well-traveled for a room like this, but a cost of $500+/night is probably too high for a less journeyed traveler. I chose this place last minute for an unexpected stay and the location was right. But I doubt I would ever stay again and would never recommend it to anyone. The value was sorely lacking.

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Courtney G4 months ago

This was our first trip to NYC and we couldn't have asked for a better place to stay. The hotel is conveniently located next to several restaurants, coffee shops and department stores. There was no worrying about where we were going to eat or what we were going to do, and the area was still quiet enough that we were never disturbed during the night. The hotel is a 10 to 15 min. walk to Central Park with pretty views along the way. The staff greeted us with a smile and welcomed us with open arms. They were very accommodating with us checking in our luggage early, we had fresh towels every day and our beds were turned down when we got back to the room at night. The décor was beautiful and everything was extremely clean. I would stay here again and I would highly recommend it to anyone coming to NYC.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 49

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Number of floors 9

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

267

Upload

68

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Solomon R. Guggenheim Museum

490 m

Central Park

630 m

Metropolitan Museum of Art

840 m

Times Square

2.5 km

Rockefeller Center

3 km

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Getting around

86 St. Station (Lexington Av.)

140 m

New York Harlem 125th St. Station

2 km

New York, NY (NYS-Skyports Seaplane Base)

7.5 km

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Restaurants

Paris Baguette

140 m

Shake Shack

210 m

Variety Coffee Roasters

210 m

Patisserie Vanessa

210 m

Bocado Cafe

Nearby

Street View

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Daytime safety

70 out of 100

Safe

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Nighttime safety

48 out of 100

Risky

New York City safety index

Safety

Crime

61

Overall Safety Index

Safe

An average rating of the six safety categories

61 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

68

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Property safety

Safe

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Likelihood of theft.

lowhigh

64

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

66

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Medical safety

Risky

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

50

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

57

Crime category icon

Mugging or robbery  49/100

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Car theft  40/100

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Car break-ins  48/100

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Home break-ins  41/100

Violent crime severity

Moderate

53

Crime category icon

Physical attacks  48/100

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Racism or religion motivated attacks  40/100

Other crime severity

Moderate

54

Crime category icon

Insult or harassment in public  54/100

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Corruption or bribery  53/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.2 - $3.3

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Coffee

$2.8 - $7.5

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Beer 0.5L

$1.6 - $4

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Meal, inexpensive restaurant

$14.1 - $37.7

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Public transport, one-way ticket

$2.6 - $2.7

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Taxi 1km (normal tariff)

$1.5 - $3.5

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Meal for 2 people, mid-range restaurant, three-course

$73.6 - $188.6

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Bottle of mid-range wine

$10.4 - $28.3

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McMeal at McDonalds

$9.4 - $14.1

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Coke/Pepsi 0.33L

$1.9 - $4.7

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Public transport, monthly pass

$119.8 - $135.3

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Gasoline (1 liter)

$0.9 - $1.3

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Mobile phone monthly plan

$37.7 - $80.2

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Fitness club, monthly fee

$24.5 - $282.9

Weather In New York City

°C
°F

Precipitation In New York City

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.57

PM1014

53

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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