PGA National Resort is a highly regarded hotel situated in Palm Beach Gardens, known for its upscale amenities and attention to detail. Most guests have shared their experiences, highlighting both the positive aspects and areas needing improvement. Here's a summarized insight based on user reviews.
1/5
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PGA National Resort
8.1
(1,158 ratings)
Palm Beach Gardens, United States -
Nearby PGA National
3 km Country Club at Mirasol
4 km Downtown at the Gardens
Hotel Overview
Hotel highlights
Fitness
Pool
Atmosphere
- Exceptional Golf Courses: Guests rave about the variety and condition of the golf courses, making it a top choice for golf enthusiasts.
- Superb Spa Facilities: The resort is praised for its extensive and luxurious spa offerings, providing a perfect relaxation retreat.
- Attentive and Friendly Staff: The high level of service from the resort staff stands out, contributing to a memorable stay for guests.
- Comfortable Accommodations: Reviewers consistently mention the comfort and cleanliness of the rooms, ensuring a pleasant stay.
- Beautiful Grounds and Landscaping: The aesthetic appeal of the resort’s grounds and landscaping is frequently highlighted as a standout feature.
Area for improvement
Bathroom
Sleep
Accessibility
- High Prices: A common concern among guests is the high cost of staying and dining at the resort, which some find prohibitive.
- Occasional Maintenance Issues: Some guests note occasional maintenance issues in their rooms, detracting from the overall experience.
- Limited Dining Options: Despite the quality of food, a few guests mention a desire for more variety in the dining options available.
- Parking Challenges: Parking at the resort can be difficult, with some guests experiencing inconvenience due to limited spaces.
- Check-In Delays: There have been reports of long waits and delays during the check-in process, causing frustration for some guests.
Amenities
Kids pool
Game room
Tennis court
Extra beds/cribs
Pet friendly
Pool
Breakfast available
Spa
Related hotel videos
RateScore
Total 1,158 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
173 Reviews
7.6 / 10
expedia
985 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Fitness
Wellness
Spa
Bar
Food
Cleanliness
Bathroom
Pool
Amenities
Sleep
Business
Atmosphere
Location
Breakfast
Family
Parking
Accessibility
Nature
Gym
Nightlife
Kitchen
Couples
Pets
Restaurant
Fitness was mentioned 141 times
Reviews based on Fitness
RUINED NEW YEARS!|Absolutely the worst experience ever, at a hotel. From the double booked reservation, the front desk confusion, room not ready, then not cleaned. Dinner reservations were mysteriously canceled by front desk. Was "fit in" at 9:00pm. The service was so bad and dinner took so long that we missed the NYE party in the lounge. THE 10,000 apologies from staff seemed that they are more used to saying "I'm sorry, then providing good service.|Was awoken at 7:20am on NEW YEARS DAY to a fire alarm. Over an hour to silence it and no direction from staff on what to do.|30 years I have been coming to PGA resort. I was excited to see the "multi million dollar renovations. |Absolutely horrible, the furniture looks like it came from a thrift store. The lobby reconfiguration is a waste of space with terribly impractical bar stools. The rooms are worn and dirty. No artwork. No robes or slippers and no room service. The final straw was the lack of response from management. Due to the quick checkout. Some personal items were left in room. Called Security, concierge, front desk. Never a call back. |The final straw was
Recently stayed at PGA resort while visiting family. Thoroughly enjoyed the property. The surrounding grounds are very pretty. We love to walk, and you can go for miles on the surrounding streets and paths. The gym is excellent. There is an very nice pool with an attentive staff and sufficient chairs. It overlooks the property which gives it "an open" feeling. There is easily accessible free parking as well as valet parking. The greatest attribute is an amazing staff. They are very attentive and pleasant. We had numerous encounters all of which consistently top notch! We used the breakfast coffee bar daily and it is quite good. Cannot elaborate on the dining experience, as we ate off property each day. The rooms are fine, but not a highlight of the experience. Several of the posted reviews were quite negative, so I wanted to elaborate. Our room was very clean, reasonably modern and quite spacious. While, I wouldn't state that it was 5 star, it was quite acceptable. Every other aspect of our stay was "6 stars" on a 5 star scale, and frankly in Florida, most individuals don't spend a tremendous amount of waking hours in their room. We have stayed at other hotels in the area, and this is now our favorite. We plan to use the resort each time we visit our son. My parents are heading down in a few weeks, and we insisted that they stay at the PGA.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 339
Year Built 1980
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
15Download
442Upload
17Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $4.6
Coffee
$2.8 - $8.3
Beer 0.5L
$1.6 - $2.3
Meal, inexpensive restaurant
$12 - $38.7
Public transport, one-way ticket
$0.9
Taxi 1km (normal tariff)
$1.6 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$52.5 - $138.3
Bottle of mid-range wine
$7.8 - $23
McMeal at McDonalds
$8.3 - $16.6
Coke/Pepsi 0.33L
$1.8 - $3.7
Gasoline (1 liter)
$0.7 - $0.9
Mobile phone monthly plan
$34.1 - $110.6
Fitness club, monthly fee
$46.1
Weather In Palm Beach Gardens
Precipitation In Palm Beach Gardens
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)