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Image of Hilton Garden Inn Philadelphia Center City
Image of Hilton Garden Inn Philadelphia Center City
Image of Hilton Garden Inn Philadelphia Center City
Image of Hilton Garden Inn Philadelphia Center City
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1/5

Image of Hilton Garden Inn Philadelphia Center City
Image of Hilton Garden Inn Philadelphia Center CityImage of Hilton Garden Inn Philadelphia Center CityImage of Hilton Garden Inn Philadelphia Center CityImage of Hilton Garden Inn Philadelphia Center City

Safety index

75 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

Pet-friendly

Hilton Garden Inn Philadelphia Center City

Rating icon

8.2

Good (4,228 ratings)

Philadelphia, United States - 

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140 m Reading Terminal Market

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630 m Pennsylvania Convention Center

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840 m Liberty Bell Center

Hotel Overview

The Hilton Garden Inn Philadelphia Center City is a well-regarded hotel located in the heart of Philadelphia. Reviews highlight its commendable attributes and areas needing improvement, offering insights into guest experiences. Below, the good and bad aspects are summarized based on general feedback from guests.

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Hotel highlights

Location

Cleanliness

Breakfast

  1. Location: Situated ideally in Center City, offering easy access to local attractions, dining, and shopping.
  2. Staff Friendliness: Guests frequently commend the friendly and helpful hotel staff.
  3. Room Cleanliness: Many reviewers appreciate the clean and well-maintained rooms.
  4. Amenities: The hotel provides a range of appreciated amenities, including a fitness center and on-site dining.
  5. Comfort: The comfortable beds and room setups receive positive remarks, enhancing the overall stay experience.
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Area for improvement

Sleep

Parking

Bathroom

  1. Parking: Limited and expensive parking options are a common concern among guests.
  2. Noise Level: Some visitors find the noise from the street and other rooms to be disruptive to their stay.
  3. Price: A number of guests feel that the hotel prices are a bit on the higher side considering the value offered.
  4. Room Size: A few reviews indicate that the rooms can be on the smaller side, especially for families or longer stays.
  5. Internet Connectivity: Occasional complaints about the reliability and speed of the internet service.

Amenities

Microwave

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Free WiFi

Laundry

Laundry

Gym

Gym

Restaurant

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Related hotel videos

Score icon8.2

RateScore

Total 4,228 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.4

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booking

3,287 Reviews

8.1 / 10

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expedia

941 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Parking

Sleep

Breakfast

Bathroom

Food

Amenities

Atmosphere

Fitness

Bar

Restaurant

Accessibility

Transit

Business

Family

Pool

Kitchen

Entertainment

Gym

Air Conditioning

Wi-Fi

Nightlife

Couples

Hot Tub

Location was mentioned 518 times

7% Negative84% Positive

Reviews based on Location

User image
Kristina Siry5 months ago
1/5Google icon

I just wanted to express my disappointment in the service we received the other night (12/31). I understand it was a very busy night and the hotel was short staffed, but the lack of organization and system that took place was unacceptable. My friends and I arrived for check in at 3:30pm, we were told there were no rooms available yet and it would be 15 minutes. After waiting in a crowded lobby for 45 minutes, we started checking back with the desk frequently where we were now told the estimated time was unknown and we were laughed at. 2 hours later, we had no choice but to get food at the restaurant since we had all of our bags with us. We finished eating at 6:30 and still no room. We now needed a place to get ready since it was New Years Eve and the only place we had available to us was the 10th floor bathroom with all of our belongings. We were desperate and embarrassed. After continuously being told we would be called when our room was ready (more lies) we were finally given our keys at 8:30 pm after WE went down yet again to the lobby. The lack of any effort to compensate for the substantial delay in our check-in process further shows this companies complete disregard for guests time. When we sought resolution by requesting to speak with a manager the following morning, we were handed a customer service number instead of having our concerns addressed directly. Yes I’ve tried to call, and no the manager is never there and no they have not called me back like they said they would, how convenient.

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Matt H5 months ago
5/5Google icon

Excellent location between the convention center, China town, and the Reading terminal market. Culture, food, entertainment, and more! The staff at the hotel were very friendly, the hotel was clean and well kept. The 10th floor restaurant and bar was a very nice way to wind down the day. Deborah, the bartender was amazing, fast, friendly and fun!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 279

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Number of floors 10

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Year Built 2000

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

35

Upload

35

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Reading Terminal Market

140 m

Pennsylvania Convention Center

630 m

Liberty Bell Center

840 m

Independence Hall

980 m

Rittenhouse Square

1.4 km

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Getting around

11th St Station

280 m

Philadelphia University City Station

2.5 km

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Airports Nearby

Philadelphia Intl. Airport (PHL)

8.5 km

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Restaurants

Molly Malloy's

140 m

Bar-Ly Chinatown

Nearby

Yamitsuki

Nearby

Bonchon Chicken

Nearby

Down Home Diner

210 m

Street View

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Daytime safety

58 out of 100

Risky

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Nighttime safety

29 out of 100

Unsafe

Philadelphia safety index

Safety

Crime

75

Overall Safety Index

Safe

An average rating of the six safety categories

75 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

61

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

57

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Property safety

Risky

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Likelihood of theft.

lowhigh

54

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

77

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

71

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Mugging or robbery  63/100

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Car theft  53/100

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Car break-ins  66/100

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Home break-ins  56/100

Violent crime severity

High

73

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Physical attacks  61/100

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Racism or religion motivated attacks  47/100

Other crime severity

High

78

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Insult or harassment in public  65/100

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Corruption or bribery  63/100

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Drug problem  80/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $5.5

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Coffee

$1.8 - $7.4

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$10.1 - $27.6

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Public transport, one-way ticket

$1.8 - $3.2

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Taxi 1km (normal tariff)

$1.1

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Meal for 2 people, mid-range restaurant, three-course

$50.6 - $161

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Bottle of mid-range wine

$11 - $23.9

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McMeal at McDonalds

$7.4 - $11

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Coke/Pepsi 0.33L

$1.8 - $2.8

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Public transport, monthly pass

$88.3 - $124.2

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Gasoline (1 liter)

$0.8 - $1

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Mobile phone monthly plan

$39.6 - $69

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Fitness club, monthly fee

$22.1 - $92

Weather In Philadelphia

°C
°F

Precipitation In Philadelphia

mm
in

Air Quality

Moderate

PM2.59

PM1020

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome

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