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Image of The Ritz-Carlton, Philadelphia
Image of The Ritz-Carlton, Philadelphia
Image of The Ritz-Carlton, Philadelphia
Image of The Ritz-Carlton, Philadelphia
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1/5

Image of The Ritz-Carlton, Philadelphia
Image of The Ritz-Carlton, PhiladelphiaImage of The Ritz-Carlton, PhiladelphiaImage of The Ritz-Carlton, PhiladelphiaImage of The Ritz-Carlton, Philadelphia

Safety index

78 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

Luxury

Luxury

Pet-friendly

Spa

Spa

The Ritz-Carlton, Philadelphia

Rating icon

8.5

Good (1,169 ratings)

Philadelphia, United States - 

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420 m City Hall

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490 m Reading Terminal Market

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630 m Pennsylvania Convention Center

Hotel Overview

The Ritz-Carlton, Philadelphia is a luxurious hotel that offers a blend of historic charm and modern amenities. According to user reviews, guests generally have a positive experience, enjoying the hotel's magnificent architecture, prime location, and attentive service. However, as with any establishment, there are areas where some guests feel improvements could be made.

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Hotel highlights

Bar

Location

Food

  1. Exceptional Service: Guests often praise the hotel staff's professionalism and attentiveness, enhancing the overall experience.
  2. Prime Location: Situated in the heart of the city, it allows easy access to local attractions, dining, and shopping.
  3. Luxurious Rooms: The accommodations are described as well-appointed and comfortable, with some offering striking views of the city.
  4. Historic Charm: The hotel's building and architecture are widely appreciated for their beauty and historical significance.
  5. Quality Amenities: Many appreciate the range of amenities available, including a fitness center, meeting spaces, and dining options.
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Area for improvement

Parking

Accessibility

Kitchen

  1. Cost: Some guests find the stay to be on the pricier side, especially considering additional charges for certain amenities.
  2. Room Availability: There are occasional mentions of issues with booking and room availability, which can be inconvenient for some travelers.
  3. Noise Levels: A few guests have reported disturbances due to noise, either from within the hotel or the surrounding area.
  4. Parking: The parking situation can be problematic for some, with limited spaces and relatively high costs.
  5. Room Maintenance: While the rooms are generally praised, there are sporadic comments about the need for better maintenance or updates in some areas.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Spa

Spa

Parking available

Parking available

Free WiFi

Gym

Gym

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Related hotel videos

Score icon8.5

RateScore

Total 1,169 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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8.6

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booking

181 Reviews

7.8 / 10

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expedia

988 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Bar

Food

Location

Cleanliness

Amenities

Atmosphere

Sleep

Breakfast

Bathroom

Parking

Couples

Business

Accessibility

Restaurant

Wellness

Spa

Kitchen

Nightlife

Fitness

Nature

Wi-Fi

Family

Air Conditioning

Entertainment

Gym

Transit

Bar was mentioned 194 times

20% Negative70% Positive

Reviews based on Bar

User image
Jake S5 months ago

I was excited to stay at this beautiful hotel, but most excited for great service. I'll be honest and say my wife and I experienced less than exceptional service, and at multiple times rude and curt staff. The valet was a nightmare, and on our overnight stay we spent over an hour and 15 minutes across 2 times waiting for our car. Total waste of time. The doormen were routinely not at the door, and opened it maybe 1 out of every 10 times. When trying to get a seat in the lounge to get a drink while waiting for the car the host or other staff (unsure who it was) was really rude about us trying to sit down, stormed off, and never returned. I had to flag another staff down just to get a seat. The champagne vending machine was broken. Not only was valet slow but they were also rude about getting the car for us. I'm not sure anyone ever offered to help with our bags. The room itself was fine but showed decent signs of wear and tear. Overall the service was so bad I ended up speaking to a manager and got a small room credit, but to be honest that wasn't enough. I won't in good faith recommend this hotel to others, and for my first stay at a Ritz I can say I am shocked at just how bad the service was across the board.

User image
Matt Nucci6 months ago
5/5Google icon

Stunning Hotel. I had a great time. The lobby is incredible. The entire staff was friendly and helpful. My room on the 19th floor was large and perfect. I ate dinner and breakfast at the hotel restaurant and both meals were delicious. Drinks at the hotel bar where good and strong. Hotel is right in the center of the city. Perfect location. Use your Amex Platinum card and get all sorts of additional perks. Looking forward to returning.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 301

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Number of floors 31

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Number of buildings/towers 1

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Year Built 2000

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

173

Upload

61

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

City Hall

420 m

Reading Terminal Market

490 m

Pennsylvania Convention Center

630 m

Rittenhouse Square

840 m

Liberty Bell Center

1.12 km

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Getting around

Philadelphia, PA (ZFV-30th Street Rail Station)

1.5 km

15th St. Tram Stop

280 m

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Airports Nearby

Philadelphia Intl. Airport (PHL)

9.5 km

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Restaurants

La Colombe

350 m

Amma's South Indian Cuisine

420 m

Wendy's

350 m

McGillin's Olde Ale House

490 m

The Capital Grille

490 m

Street View

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Daytime safety

58 out of 100

Risky

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Nighttime safety

29 out of 100

Unsafe

Philadelphia safety index

Safety

Crime

78

Overall Safety Index

Safe

An average rating of the six safety categories

78 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

75

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

74

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

71

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Mugging or robbery  63/100

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Car theft  53/100

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Car break-ins  66/100

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Home break-ins  56/100

Violent crime severity

High

73

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Physical attacks  61/100

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Racism or religion motivated attacks  47/100

Other crime severity

High

78

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Insult or harassment in public  65/100

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Corruption or bribery  63/100

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Drug problem  80/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $5.5

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Coffee

$1.8 - $7.4

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$10.1 - $27.6

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Public transport, one-way ticket

$1.8 - $3.2

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Taxi 1km (normal tariff)

$1.1

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Meal for 2 people, mid-range restaurant, three-course

$50.6 - $161

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Bottle of mid-range wine

$11 - $23.9

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McMeal at McDonalds

$7.4 - $11

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Coke/Pepsi 0.33L

$1.8 - $2.8

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Public transport, monthly pass

$88.3 - $124.2

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Gasoline (1 liter)

$0.8 - $1

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Mobile phone monthly plan

$39.6 - $69

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Fitness club, monthly fee

$22.1 - $92

Weather In Philadelphia

°C
°F

Precipitation In Philadelphia

mm
in

Air Quality

Moderate

PM2.59

PM1020

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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