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Image of W Philadelphia
Image of W Philadelphia
Image of W Philadelphia
Image of W Philadelphia
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1/5

Image of W Philadelphia
Image of W PhiladelphiaImage of W PhiladelphiaImage of W PhiladelphiaImage of W Philadelphia

Safety index

78 out of 100

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Safe area tag

Safe area

Business

Business

Luxury

Luxury

Pet-friendly

Spa

Spa

Romantic

City

City

W Philadelphia

Rating icon

8.4

Good (905 ratings)

Philadelphia, United States - 

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490 m Kimmel Center for the Performing Arts

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560 m Rittenhouse Square

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630 m Reading Terminal Market

Hotel Overview

W Philadelphia is a premium hotel that has garnered attention through a diverse range of guest evaluations. Its upscale ambiance and quality services have made it a notable option for travelers. Like any establishment, it has its mix of positive and negative feedback from patrons.

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Hotel highlights

Location

Atmosphere

Wellness

  1. Location: Central location offering easy access to local attractions and entertainment options.
  2. Amenities: Top-notch facilities including a pool and fitness center, catering to both relaxation and fitness needs.
  3. Room Comfort: Well-appointed rooms with modern decor, ensuring a comfortable and stylish stay.
  4. Customer Service: Attentive and friendly staff, providing high-quality customer care and assistance.
  5. Dining Options: Diverse and delicious dining options available within the hotel, satisfying a range of culinary preferences.
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Area for improvement

Parking

Sleep

Kitchen

  1. Pricing: Considered pricey by some guests, with some feeling the cost does not always match the value provided.
  2. Noise Levels: Some rooms are prone to external noise, potentially disturbing guests' peace and comfort.
  3. Parking Issues: Difficulties with parking availability and the high cost of valet services have been points of complaint.
  4. Room Availability: Challenges in room availability and some instances of overbooking, causing inconvenience to guests.
  5. Wifi Connectivity: Inconsistent wifi service, impacting guests’ online activities and connectivity needs.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Pet friendly

Pet friendly

Spa

Spa

Parking available

Parking available

Gym

Gym

Free WiFi

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Related hotel videos

Score icon8.4

RateScore

Total 905 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.4

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booking

529 Reviews

8.4 / 10

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expedia

376 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Amenities

Bar

Fitness

Cleanliness

Location

Food

Bathroom

Sleep

Atmosphere

Parking

Pool

Nightlife

Wellness

Breakfast

Nature

Business

Kitchen

Family

Spa

Couples

Wi-Fi

Accessibility

Restaurant

Gym

Entertainment

Amenities was mentioned 75 times

36% Negative57% Positive

Reviews based on Amenities

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Chris W5 months ago

Top notch! I enjoyed the ambiance, excellent views of Philadelphia from my room, and the wet deck. Having the option to swim outside in December is awesome. The pool is truly “heated.” I’ve stayed at a number of hotels where “heated” just means room temp. This pool is hot! It’s a great amenity. All of my interactions with staff were great. The African American male who checked me in was pleasant and provided me with restaurant recommendations, including Dolce, which is connected to the hotel. I ended up eating at Dolce, and I interacted with Jason and Haime; they provided us with a great dining experience. At the W, I also interacted with Mashiur. Mashiur was awesome and wanted to ensure that I had a great stay! I checked out with an African American woman who so provided great service. I didn’t catch everyone’s names but I truly enjoyed my visit! I look forward to returning to this location.

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M Potok8 months ago
1/5Google icon

Not a service one would expect from W brand. Hotel is beautiful, well designed, chic and seductive, elegant and modern, as one would expect W Hotel to be, but service...... as a guest, we didn't pay $400+ per night to enjoy gorgeous chandeliers, but to enjoy good service W is known for. We contacted whatever/whenever for a simple amenity, and while it was promised to be delivered, that never happened. Most of the time, we didn't feel like hotel guests but intruders who didn't know staff members to let us into the bar area..... On Sunday morning, after waiting for over hour and half for our car from valet, "manager" came and apologized kindly informing us that she will comp entire valet from our bill. Well, difficulties happen, and I took this as an act from manager, and W Hotel desire to get things right. But now looking at the bill I realize that didn't happen. All of the valet charges are included. I paid over $250 to be standing in the rain for over an hour. As guest i understand that mistakes happen, but being lied to, that is unacceptable. And please, those good morning/afternoon/evening carpets, please have them cleaned or at least vacuumed. Same mats are very welcoming reminder that staff is here working to make our stay memorable. I saw them on sandy beaches of W Maldives and they were cleaner then the ones in the elevators of W Philadelphia.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 295

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Year Built 2021

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

177

Upload

60

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Kimmel Center for the Performing Arts

490 m

Rittenhouse Square

560 m

Reading Terminal Market

630 m

Pennsylvania Convention Center

630 m

Philadelphia Museum of Art

1.5 km

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Getting around

15th St. Tram Stop

210 m

Philadelphia University City Station

2 km

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Airports Nearby

Philadelphia Intl. Airport (PHL)

9.5 km

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Restaurants

La Colombe

140 m

Starbucks

280 m

Amma's South Indian Cuisine

140 m

Wendy's

Nearby

The Capital Grille

140 m

Street View

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Daytime safety

58 out of 100

Risky

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Nighttime safety

29 out of 100

Unsafe

Philadelphia safety index

Safety

Crime

78

Overall Safety Index

Safe

An average rating of the six safety categories

78 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

60

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

75

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

74

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

71

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Mugging or robbery  63/100

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Car theft  53/100

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Car break-ins  66/100

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Home break-ins  56/100

Violent crime severity

High

73

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Physical attacks  61/100

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Racism or religion motivated attacks  47/100

Other crime severity

High

78

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Insult or harassment in public  65/100

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Corruption or bribery  63/100

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Drug problem  80/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $5.5

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Coffee

$1.8 - $7.4

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$10.1 - $27.6

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Public transport, one-way ticket

$1.8 - $3.2

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Taxi 1km (normal tariff)

$1.1

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Meal for 2 people, mid-range restaurant, three-course

$50.6 - $161

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Bottle of mid-range wine

$11 - $23.9

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McMeal at McDonalds

$7.4 - $11

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Coke/Pepsi 0.33L

$1.8 - $2.8

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Public transport, monthly pass

$88.3 - $124.2

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Gasoline (1 liter)

$0.8 - $1

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Mobile phone monthly plan

$39.6 - $69

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Fitness club, monthly fee

$22.1 - $92

Weather In Philadelphia

°C
°F

Precipitation In Philadelphia

mm
in

Air Quality

Moderate

PM2.59

PM1020

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 11:00

Children welcome

Pets welcome

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