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Image of Country Cascades Waterpark Resort
Image of Country Cascades Waterpark Resort
Image of Country Cascades Waterpark Resort
Image of Country Cascades Waterpark Resort
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1/5

Image of Country Cascades Waterpark Resort
Image of Country Cascades Waterpark ResortImage of Country Cascades Waterpark ResortImage of Country Cascades Waterpark ResortImage of Country Cascades Waterpark Resort

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Business

Country Cascades Waterpark Resort

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8.4

Good (4,492 ratings)

Pigeon Forge, United States - 

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350 m The Comedy Barn Theater

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630 m Island at Pigeon Forge

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1.26 km LeConte Center at Pigeon Forge

Hotel Overview

Country Cascades Waterpark Resort, located in Pigeon Forge, is a family-friendly hotel that offers a unique vacation experience. It merges comfort and fun with its array of amenities, catering to guests of all ages. Based on user reviews, this establishment has garnered attention for both its positive attributes and areas that might need improvement.

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Hotel highlights

Breakfast

Fitness

Family

  1. Waterpark Entertainment: Guests love the onsite waterpark, praising its selection of slides and pools that provide endless fun for both children and adults.
  2. Location: Its central location is a hit among visitors, making it easy to explore local attractions and dining options.
  3. Room Cleanliness: Many reviews highlight the cleanliness of the rooms, noting they are well-maintained and comfortable.
  4. Friendly Staff: The resort's staff receive commendations for their friendly and helpful service, creating a welcoming atmosphere for guests.
  5. Complimentary Breakfast: The free breakfast is mentioned frequently as a valuable addition to the stay, offering a variety of options to start the day.
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Area for improvement

Sleep

Parking

Air Conditioning

  1. Parking Concerns: Some guests have expressed dissatisfaction with limited parking availability, especially during peak times.
  2. Noise Levels: A handful of reviews mention the walls being thin, leading to noise disturbances from adjoining rooms and hallways.
  3. Waterpark Crowds: During high season, the waterpark can get quite crowded, making it less enjoyable for some visitors.
  4. Price Points: There are concerns about the price of staying at the resort, with some guests feeling that it does not always match the value received.
  5. Maintenance Issues: A few guests have reported maintenance problems in their rooms or with hotel amenities, suggesting room for improvement in this area.

Amenities

Waterslide

Game room

Microwave

Kids club

Grocery/Convenience store

Pool

Breakfast available

Breakfast available

Free WiFi

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Related hotel videos

Score icon8.4

RateScore

Total 4,492 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.3

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8.6

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booking

3,010 Reviews

8.3 / 10

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expedia

1,482 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Breakfast

Fitness

Family

Restaurant

Sleep

Bathroom

Pool

Amenities

Location

Hot Tub

Atmosphere

Accessibility

Parking

Kitchen

Food

Air Conditioning

Bar

Wi-Fi

Entertainment

Nature

Nightlife

Pets

Business

Wellness

Gym

Transit

Couples

Spa

Cleanliness was mentioned 469 times

25% Negative69% Positive

Reviews based on Cleanliness

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Steven Key6 months ago
4/5Google icon

We stayed in one of the new Treehouse family suites. The concept of the room is neat and overall nice. Housekeeping and Maintenance could do better upkeep on the rooms and better cleanliness. (See attached images). The staff we did encounter during our stay were amazing, friendly, and helpful. The 2 follow up phone calls I received from Kelly days after arriving back home were a nice touch. The breakfast voucher prices at $10 per person including child free was a value bargain but the other items in the snack bar and candy kitchen were ridiculous. Our daughter really enjoyed the night time activities and getting to win “BINGO” 3 times was exciting. At this point we plan on returning in hopes to see they step up cleanliness and room maintenance. We hope to not see this resort crumble like many other hotels in the Pigeon Forge area!

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Jared d5 months ago
1/5Google icon

My recent stay at this hotel fell far short of expectations. Upon check-in, we were disappointed to find bedsheets with an excessive amount of hair and a brown stain. Although we promptly notified the management and the sheets were changed, the replacement still didn't fully resolve the issue, as the bed cover had a persistent musty smell. Additionally, the overall cleanliness of the room left much to be desired, with dusty nightstands, floor trim, and an unpainted drywall patch on one of the walls. One notable aspect was the lackluster housekeeping service throughout our stay. Surprisingly, our bed was never made, and the housekeeping efforts seemed limited to emptying trash bins and providing new towels. The absence of a microwave and landline phone in our room also stood out as unexpected inconveniences. Furthermore, the lack of sound isolation in the bathroom door (hollow core) and the repeated, unnecessary fire alarm disruptions added to our overall unpleasant experience. We made the decision to check out one night early due to these cumulative issues. It's evident that the hotel has some significant improvements to make, especially in terms of room cleanliness, amenities, and overall guest experience. While the common areas were clean, I believe it's crucial for the same standard of cleanliness to be applied consistently throughout the entire establishment. I hope the management takes these concerns seriously for the benefit of future guests.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 314

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Number of floors 7

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Number of buildings/towers 3

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Year Built 1996

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

45

Download

127

Upload

7

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The Comedy Barn Theater

350 m

Island at Pigeon Forge

630 m

LeConte Center at Pigeon Forge

1.26 km

Titanic Museum

1.5 km

Hatfield and McCoy Dinner Show

2 km

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Airports Nearby

McGhee Tyson Airport (TYS)

27 km

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Restaurants

Paula Deen's Family Kitchen

560 m

Mellow Mushroom

910 m

Downtown Flavortown

1.33 km

Mel's Diner

700 m

Timberwood Grill

630 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.8

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Coffee

$2.8 - $5.5

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Beer 0.5L

$1.6 - $1.6

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Meal, inexpensive restaurant

$9.2 - $20.3

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Public transport, one-way ticket

$0.9 - $1.8

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Taxi 1km (normal tariff)

$1.4 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$36.9 - $165.9

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Bottle of mid-range wine

$7.4 - $14.7

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McMeal at McDonalds

$9.2 - $9.2

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Coke/Pepsi 0.33L

$1.4 - $2.3

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Public transport, monthly pass

$27.7 - $27.7

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Gasoline (1 liter)

$0.7 - $1

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Mobile phone monthly plan

$36.9 - $74.7

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Fitness club, monthly fee

$46.1

Weather In Pigeon Forge

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°F

Precipitation In Pigeon Forge

mm
in

Air Quality

Moderate

PM2.510

PM1021

41

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 10:00

Children welcome

No pets, service animals welcome

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