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Image of Hilton Garden Inn Palm Springs - Rancho Mirage
Image of Hilton Garden Inn Palm Springs - Rancho Mirage
Image of Hilton Garden Inn Palm Springs - Rancho Mirage
Image of Hilton Garden Inn Palm Springs - Rancho Mirage
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1/5

Image of Hilton Garden Inn Palm Springs - Rancho Mirage
Image of Hilton Garden Inn Palm Springs - Rancho MirageImage of Hilton Garden Inn Palm Springs - Rancho MirageImage of Hilton Garden Inn Palm Springs - Rancho MirageImage of Hilton Garden Inn Palm Springs - Rancho Mirage

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Safe area

Business

Business

Pet-friendly

Hilton Garden Inn Palm Springs - Rancho Mirage

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8.6

Good (965 ratings)

Rancho Mirage, United States - 

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280 m The River at Rancho Mirage

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2 km McCallum Theatre

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2 km El Paseo Shopping District

Hotel Overview

Hilton Garden Inn Palm Springs - Rancho Mirage is a well-received hotel that caters to a wide range of guests, from families to business travelers. This hotel stands out for its convenient location, comfortable rooms, and attentive service, making it a popular choice for those visiting the area. While it has many positive aspects, there are also some areas where guests feel improvements could be made.

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Hotel highlights

Cleanliness

Location

Fitness

  1. Convenient Location: Guests appreciate its proximity to local attractions and easy access to public transportation.
  2. Comfortable Rooms: Many reviews compliment the cleanliness and comfort of the rooms, highlighting quality bedding and quiet rooms for a good night's sleep.
  3. Attentive Service: The staff's friendliness and helpfulness often receive high marks from guests.
  4. Amenities: The availability of amenities such as a swimming pool and on-site restaurant adds value to guests' stays.
  5. Overall Cleanliness: The overall cleanliness of the hotel, including public areas, is frequently praised.
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Area for improvement

Air Conditioning

  1. Additional Fees: Some guests mention dissatisfaction with unexpected additional fees upon check-in.
  2. Limited Dining Options: A few reviews note a lack of variety in the dining options available within the hotel.
  3. Wifi Issues: There are occasional complaints about the reliability and speed of the free WiFi service.
  4. Outdated Facilities: A segment of guests feels that certain areas of the hotel, such as the fitness center, could benefit from updates or renovations.
  5. Parking Problems: Limited parking availability and the management of the parking space are sometimes criticized.

Amenities

Microwave

Pet friendly

Pet friendly

Pool

Restaurant

Room service

Room service

Free WiFi

Laundry

Laundry

Parking included

Parking included

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Related hotel videos

Score icon8.6

RateScore

Total 965 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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expedia

965 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Fitness

Breakfast

Sleep

Bathroom

Amenities

Pool

Restaurant

Atmosphere

Parking

Air Conditioning

Bar

Accessibility

Food

Hot Tub

Family

Gym

Kitchen

Entertainment

Business

Nightlife

Cleanliness was mentioned 145 times

9% Negative87% Positive

Reviews based on Cleanliness

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Michael McCay6 months ago
5/5Google icon

Had a great stay here with family. I booked here with some trepidation after seeing other reviews, but I saw no evidence of any of the negative comments seen in those reviews. Rooms were clean and spacious, and every single interaction that I had with every employee was positive and made me feel like a valued guest. I would definitely book here again if staying in the area.

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Marco Villa7 months ago
1/5Google icon

As a bare minimum, a hotel should offer silence, darkness, and seamless access to its services. When an establishment fails to deliver on these basics, one star is the maximum they can earn—only because zero is not an option. As pointed out by many, this Hilton Garden Inn is quite dated, and the entire place appears tired, belonging to a bygone era. The main issue, for me, was that every (very) basic request turned into an ordeal. For instance, it took the hotel staff 16 hours to locate their own laundry form. Also, I had to ask multiple times for the room to be cleaned, even though I had chosen housekeeping every day during check-in. The initial reaction from the front desk staff was, 'They are so busy cleaning other rooms today, maybe tomorrow,' when I pointed out that the room had not been serviced by 5 pm. However, the most negative part of the experience was that, on a Friday night, the entire place was taken over by a large group of teenagers. They were everywhere, making all sorts of noises in the corridors and their rooms. This made it impossible to work in the room in the late afternoon and very difficult to sleep until they finally quieted down well after midnight. Any business hotel that fails to plan the room allocation of large, noisy groups to guarantee comfort and rest for other guests is not a suitable business hotel. Additionally, the inconvenience was not even acknowledged at check-out, which I found to be very unprofessional. Next time, I'll choose a different place.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 120

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Number of floors 2

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Number of buildings/towers 1

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Year Built 2002

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

30

Download

110

Upload

10

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

The River at Rancho Mirage

280 m

McCallum Theatre

2 km

El Paseo Shopping District

2 km

Marriott's Shadow Ridge Golf Club

3.5 km

Desert Willow Golf Resort

4 km

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Getting around

Palm Springs Station

11.5 km

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Airports Nearby

Palm Springs Intl. Airport (PSP)

9 km

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Restaurants

Starbucks

910 m

Yard House

700 m

Babe's Bar-B-Que & Brewhouse

280 m

The Cheesecake Factory

420 m

Olive Garden

1.5 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.8

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Coffee

$2.8 - $6.9

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Beer 0.5L

$1 - $2.6

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Meal, inexpensive restaurant

$11.4 - $36.9

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Public transport, one-way ticket

$0.9 - $0.9

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Taxi 1km (normal tariff)

$1.6 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$51.6 - $142.9

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Bottle of mid-range wine

$5.5 - $23

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McMeal at McDonalds

$9.2 - $13.8

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Coke/Pepsi 0.33L

$1.2 - $4.1

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Gasoline (1 liter)

$1.1 - $1.5

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Mobile phone monthly plan

$36.9 - $163.2

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Fitness club, monthly fee

$46.1

Weather In Rancho Mirage

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°F

Precipitation In Rancho Mirage

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

Pets welcome (restrictions apply)

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